Gus Zernial wrote:
> I did a fresh install of WinXP SP2 on a new computer. Subsequently
> installed hardware drivers, AVG free and SpyBot S&D. At that point
> everything worked fine.
>
> Then I downloaded and installed all updates (81 of them) from
> Microsoft Update, and rebooted. Now on boot I get "Windows Explorer
> has encountered a problem and needs to close", and I get desktop
> wallpaper, no taskbar, no icons. When I try to start windows
> explorer I get the same message "Windows Explorer has encountered
> a problem and needs to close". I tried booting "last known good
> configuration - same result.
>
> Web search suggests this may be due to a bad patch - is that
> possible and if so which one? I'm afraid if I do a repair install,
> and then apply all the updates, I'll wind up in the same place.
> Web search suggests this may be due to a bad patch - is that
> possible and if so which one?
>
> Recommendations appreciated ....
1) see if you can do a boot into safe mode. Then see if
Add/Remove programs will allow you to remove any of the
patches. (They are obvious.)
or
2) do another reinstall. Wait a couple of weeks before
doing another windows update: the problem may get fixed
at Microsoft's end.
Sorry, no magic bullet that I know of. Maybe someone
else will know of one.
-T
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