I think this problem happened after I tried to uninstall Norton Anti-Virus.
I went to the Symantec website and they gave me 5 pages of uninstall
directions. I may have missed something or taken something out by mistake.
Once it boots up it works fine.
Can anyone help me with this?
Thank you.

Peter

I don't think it's related to the Norton.As in general Norton slows the
system.
Try:-

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/default...b;en-us;310560

How to perform a clean boot in Windows XP
http://support.microsoft.com/default...b;en-us;310353

Still if you think it's all due to Norton then reinstall that and
followed that by a proper uninstallation.

regards,
S.Sengupta [MS-MVP]

Musicman22 wrote:
> I think this problem happened after I tried to uninstall Norton Anti-Virus.
> I went to the Symantec website and they gave me 5 pages of uninstall
> directions. I may have missed something or taken something out by mistake.
> Once it boots up it works fine.
> Can anyone help me with this?
> Thank you.
>
> Peter

Most efficient - assuming you have backups etc - is to clean install XP;
best is to make your own updated, personalized installation XP CD.
Michael

"Musicman22" <(E-Mail Removed)> wrote in message
news:0B65F9E5-CA22-4C10-B4E8-(E-Mail Removed)...
>I think this problem happened after I tried to uninstall Norton Anti-Virus.
> I went to the Symantec website and they gave me 5 pages of uninstall
> directions. I may have missed something or taken something out by
> mistake.
> Once it boots up it works fine.
> Can anyone help me with this?
> Thank you.
>
> Peter

When I went to Start, Run msconfig and clicked on Diagnostic Start up, I got
this message: An Access Denied error was returned while attempting to change
a service. You may need to log on using an Administrator account to make the
specified changes.
What do I have to do?
Thanks,

Peer

"S.Sengupta" wrote:

> I don't think it's related to the Norton.As in general Norton slows the
> system.
> Try:-
>
> How to troubleshoot by using the System Configuration utility in Windows XP
> http://support.microsoft.com/default...b;en-us;310560
>
> How to perform a clean boot in Windows XP
> http://support.microsoft.com/default...b;en-us;310353
>
> Still if you think it's all due to Norton then reinstall that and
> followed that by a proper uninstallation.
>
> regards,
> S.Sengupta [MS-MVP]
>
> Musicman22 wrote:
> > I think this problem happened after I tried to uninstall Norton Anti-Virus.
> > I went to the Symantec website and they gave me 5 pages of uninstall
> > directions. I may have missed something or taken something out by mistake.
> > Once it boots up it works fine.
> > Can anyone help me with this?
> > Thank you.
> >
> > Peter
>

I also tried Clean Boot and I got the same message as below.
Phillips...I'll use clean install of XP as a last resort.
Thanks
"Musicman22" wrote:

> When I went to Start, Run msconfig and clicked on Diagnostic Start up, I got
> this message: An Access Denied error was returned while attempting to change
> a service. You may need to log on using an Administrator account to make the
> specified changes.
> What do I have to do?
> Thanks,
>
> Peer
>
> "S.Sengupta" wrote:
>
> > I don't think it's related to the Norton.As in general Norton slows the
> > system.
> > Try:-
> >
> > How to troubleshoot by using the System Configuration utility in Windows XP
> > http://support.microsoft.com/default...b;en-us;310560
> >
> > How to perform a clean boot in Windows XP
> > http://support.microsoft.com/default...b;en-us;310353
> >
> > Still if you think it's all due to Norton then reinstall that and
> > followed that by a proper uninstallation.
> >
> > regards,
> > S.Sengupta [MS-MVP]
> >
> > Musicman22 wrote:
> > > I think this problem happened after I tried to uninstall Norton Anti-Virus.
> > > I went to the Symantec website and they gave me 5 pages of uninstall
> > > directions. I may have missed something or taken something out by mistake.
> > > Once it boots up it works fine.
> > > Can anyone help me with this?
> > > Thank you.
> > >
> > > Peter
> >

Make sure you are signed in as admninistrator.

regards,
S.Sengupta [MS-MVP]

Musicman22 wrote:

> When I went to Start, Run msconfig and clicked on Diagnostic Start up, I got
> this message: An Access Denied error was returned while attempting to change
> a service. You may need to log on using an Administrator account to make the
> specified changes.
> What do I have to do?
> Thanks,
>
> Peer
>
> "S.Sengupta" wrote:
>
>
>>I don't think it's related to the Norton.As in general Norton slows the
>>system.
>>Try:-
>>
>>How to troubleshoot by using the System Configuration utility in Windows XP
>>http://support.microsoft.com/default...b;en-us;310560
>>
>>How to perform a clean boot in Windows XP
>>http://support.microsoft.com/default...b;en-us;310353
>>
>>Still if you think it's all due to Norton then reinstall that and
>>followed that by a proper uninstallation.
>>
>>regards,
>>S.Sengupta [MS-MVP]
>>
>>Musicman22 wrote:
>>
>>>I think this problem happened after I tried to uninstall Norton Anti-Virus.
>>>I went to the Symantec website and they gave me 5 pages of uninstall
>>>directions. I may have missed something or taken something out by mistake.
>>>Once it boots up it works fine.
>>>Can anyone help me with this?
>>>Thank you.
>>>
>>>Peter
>>

"Musicman22" <(E-Mail Removed)> wrote:

>I think this problem happened after I tried to uninstall Norton Anti-Virus.
>I went to the Symantec website and they gave me 5 pages of uninstall
>directions. I may have missed something or taken something out by mistake.
>Once it boots up it works fine.
>Can anyone help me with this?
>Thank you.
>
>Peter

Symantec has supplementary uninstall utilities available from their
website to clean up the mess that is usually left behind by their
(sub)normal uninstall procedures.

What version of NAV was your computer inflicted with?

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm