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richdvt
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I should have also noted that I am running XP Home sp3.
"richdvt" wrote: > Hi, > > I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up the > computer, it takes anywhere from 5 - 7 minutes to get to the login prompt. I > have cleaned up what I can with msconfig, though many of those items haven't > started up at this point. > > I am also running bootvis to try to optimize the startup of the computer. > It has crashed the OS a few times already so this is a very slow process. > > Any suggestions on how I can proceed to determine what is making this system > boot so slowly? > > TIA. > > Rich. |
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Gerry
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Rich
What errors appear in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ richdvt wrote: > I should have also noted that I am running XP Home sp3. > > "richdvt" wrote: > >> Hi, >> >> I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up the >> computer, it takes anywhere from 5 - 7 minutes to get to the login >> prompt. I have cleaned up what I can with msconfig, though many of >> those items haven't started up at this point. >> >> I am also running bootvis to try to optimize the startup of the >> computer. It has crashed the OS a few times already so this is a >> very slow process. >> >> Any suggestions on how I can proceed to determine what is making >> this system boot so slowly? >> >> TIA. >> >> Rich. |
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richdvt
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Gerry,
Here are the error and warning events. There are two dhcp warnings, one of which is next and I'm not concerned about this as I do have an iP address and am on the network fine: Event Type: Warning Event Source: Dhcp Event Category: None Event ID: 1003 Date: 11/6/2008 Time: 9:31:55 AM User: N/A Computer: CANDYSLAPTOP Description: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0016D43C9C83. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: c7 04 00 00 Ç... Here are the rest of the warnings and errors: Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 11/5/2008 Time: 5:23:24 PM User: N/A Computer: CANDYSLAPTOP Description: Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, parameter3 ebc56660, parameter4 00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 38 30 36 35 63 37 39 62 8065c79b 0040: 2c 20 65 62 63 35 36 36 , ebc566 0048: 36 30 2c 20 30 30 30 30 60, 0000 0050: 30 30 30 30 0000 Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 11/5/2008 Time: 5:23:07 PM User: N/A Computer: CANDYSLAPTOP Description: Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, parameter3 eba3f1cc, parameter4 00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 38 30 36 35 63 37 39 62 8065c79b 0040: 2c 20 65 62 61 33 66 31 , eba3f1 0048: 63 63 2c 20 30 30 30 30 cc, 0000 0050: 30 30 30 30 0000 I had previously checked the event viewer and found that the ati video was having issues, so I updated the drivers via Windows Update and that issue appears to be gone. I have been told that some milk had been spilled on the keyboard at one time, but this laptop seems to be working fine, but I have not cracked the case to check to see if any had penetrated through to the motherboard. Thank your for your assistance. Rich. "Gerry" wrote: > Rich > > What errors appear in Event Viewer? > > Please post copies of all Error and Warning Reports appearing in the > System and Application logs in Event Viewer relating to the last boot in > normal mode . No Information Reports or Duplicates please. Indicate > which also appear in a previous boot. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > > > richdvt wrote: > > I should have also noted that I am running XP Home sp3. > > > > "richdvt" wrote: > > > >> Hi, > >> > >> I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up the > >> computer, it takes anywhere from 5 - 7 minutes to get to the login > >> prompt. I have cleaned up what I can with msconfig, though many of > >> those items haven't started up at this point. > >> > >> I am also running bootvis to try to optimize the startup of the > >> computer. It has crashed the OS a few times already so this is a > >> very slow process. > >> > >> Any suggestions on how I can proceed to determine what is making > >> this system boot so slowly? > >> > >> TIA. > >> > >> Rich. > > > |
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Gerry
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Rich
The two Event ID: 1003 reports relate to a Stop (BSOD) errors and would have caused the computer to automatically restart. If they have not recurred today it may be the problem was resolved when you updated the ATI driver yesterday. It is considered better practice to update third party drivers by talking them from the third party site and not by using Windows Update. Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly should they occur again. Right click on the My Computer icon on the Desktop and select Properties, Advanced, Start-Up and Recovery, System Failure and uncheck box before Automatically Restart. Background information on Stop Error message 0x8E http://msdn2.microsoft.com/en-us/library/ms794023.aspx 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED A kernel mode program generated an exception which the error handler didn't catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade). Source: http://aumha.org/a/stop.htm Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers are listed as unsigned? Disregard those which are not checked. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ richdvt wrote: > Gerry, > > Here are the error and warning events. There are two dhcp warnings, > one of which is next and I'm not concerned about this as I do have an > iP address and am on the network fine: > > Event Type: Warning > Event Source: Dhcp > Event Category: None > Event ID: 1003 > Date: 11/6/2008 > Time: 9:31:55 AM > User: N/A > Computer: CANDYSLAPTOP > Description: > Your computer was not able to renew its address from the network > (from the DHCP Server) for the Network Card with network address > 0016D43C9C83. The following error occurred: > The operation was canceled by the user. . Your computer will continue > to try and obtain an address on its own from the network address > (DHCP) server. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: c7 04 00 00 Ç... > > Here are the rest of the warnings and errors: > > Event Type: Error > Event Source: System Error > Event Category: (102) > Event ID: 1003 > Date: 11/5/2008 > Time: 5:23:24 PM > User: N/A > Computer: CANDYSLAPTOP > Description: > Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, > parameter3 ebc56660, parameter4 00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 53 79 73 74 65 6d 20 45 System E > 0008: 72 72 6f 72 20 20 45 72 rror Er > 0010: 72 6f 72 20 63 6f 64 65 ror code > 0018: 20 31 30 30 30 30 30 38 1000008 > 0020: 65 20 20 50 61 72 61 6d e Param > 0028: 65 74 65 72 73 20 63 30 eters c0 > 0030: 30 30 30 30 30 35 2c 20 000005, > 0038: 38 30 36 35 63 37 39 62 8065c79b > 0040: 2c 20 65 62 63 35 36 36 , ebc566 > 0048: 36 30 2c 20 30 30 30 30 60, 0000 > 0050: 30 30 30 30 0000 > > Event Type: Error > Event Source: System Error > Event Category: (102) > Event ID: 1003 > Date: 11/5/2008 > Time: 5:23:07 PM > User: N/A > Computer: CANDYSLAPTOP > Description: > Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, > parameter3 eba3f1cc, parameter4 00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 53 79 73 74 65 6d 20 45 System E > 0008: 72 72 6f 72 20 20 45 72 rror Er > 0010: 72 6f 72 20 63 6f 64 65 ror code > 0018: 20 31 30 30 30 30 30 38 1000008 > 0020: 65 20 20 50 61 72 61 6d e Param > 0028: 65 74 65 72 73 20 63 30 eters c0 > 0030: 30 30 30 30 30 35 2c 20 000005, > 0038: 38 30 36 35 63 37 39 62 8065c79b > 0040: 2c 20 65 62 61 33 66 31 , eba3f1 > 0048: 63 63 2c 20 30 30 30 30 cc, 0000 > 0050: 30 30 30 30 0000 > > I had previously checked the event viewer and found that the ati > video was having issues, so I updated the drivers via Windows Update > and that issue appears to be gone. > > I have been told that some milk had been spilled on the keyboard at > one time, but this laptop seems to be working fine, but I have not > cracked the case to check to see if any had penetrated through to the > motherboard. > > Thank your for your assistance. > > Rich. > "Gerry" wrote: > >> Rich >> >> What errors appear in Event Viewer? >> >> Please post copies of all Error and Warning Reports appearing in the >> System and Application logs in Event Viewer relating to the last >> boot in normal mode . No Information Reports or Duplicates please. >> Indicate which also appear in a previous boot. >> >> You can access Event Viewer by selecting Start, Control Panel, >> Administrative Tools, and Event Viewer. When researching the meaning >> of the error, information regarding Event ID, Source and Description >> are important. >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double click on the error you want to copy. In the window, which >> appears is a button resembling two pages. Click the button and close >> Event Viewer.Now start your message (email) and do a paste into the >> body of the message. Make sure this is the first paste after exiting >> from >> Event Viewer. >> >> >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> >> >> richdvt wrote: >>> I should have also noted that I am running XP Home sp3. >>> >>> "richdvt" wrote: >>> >>>> Hi, >>>> >>>> I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up >>>> the computer, it takes anywhere from 5 - 7 minutes to get to the >>>> login prompt. I have cleaned up what I can with msconfig, though >>>> many of those items haven't started up at this point. >>>> >>>> I am also running bootvis to try to optimize the startup of the >>>> computer. It has crashed the OS a few times already so this is a >>>> very slow process. >>>> >>>> Any suggestions on how I can proceed to determine what is making >>>> this system boot so slowly? >>>> >>>> TIA. >>>> >>>> Rich. |
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richdvt
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Gerry,
Thanks for the info. I checked the device manager and found that the cdw/dvd drive is not happy. And by coincidence, I took the error code from the event viewer and googled it and it came up with a driver file pxhelp20.sys that is used by some applications that can ause this error. They talk about removing all references to this file and deleting it to resolve the issue, but I'm a little leary of doing this as this is not my computer and I don't want to break other apps that could be using it properly. There are 23 files that are referenced as unsigned, the bulk of them start with hp and I assume are from HP for this system. I don't see a way to copy this list short of taking a screen shot - if you need it, I can provide it. I'll take off the auto restart and let you know what the result is. Rich. "Gerry" wrote: > Rich > > The two Event ID: 1003 reports relate to a Stop (BSOD) errors and would > have caused the computer to automatically restart. If they have not > recurred today it may be the problem was resolved when you updated the > ATI driver yesterday. It is considered better practice to update third > party drivers by talking them from the third party site and not by using > Windows Update. > > Disable automatic restart on system failure. This should help by > allowing time to write down the STOP code properly should they occur > again. Right click on the My Computer icon on the Desktop and select > Properties, Advanced, Start-Up and Recovery, System Failure and uncheck > box before Automatically Restart. > > Background information on Stop Error message 0x8E > http://msdn2.microsoft.com/en-us/library/ms794023.aspx > > 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED > A kernel mode program generated an exception which the error handler > didn't catch. These are nearly always hardware compatibility issues > (which sometimes means a driver issue or a need for a BIOS upgrade). > Source: http://aumha.org/a/stop.htm > > Are there any yellow question marks in Device Manager? Right click on > the My Computer icon on your Desktop and select Properties, > Hardware,Device Manager. If yes what is the Device Error code? > > Try Start, Run, type "sigverif.exe" without quotes and hit OK. What > drivers are listed as unsigned? Disregard those which are not checked. > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > > > richdvt wrote: > > Gerry, > > > > Here are the error and warning events. There are two dhcp warnings, > > one of which is next and I'm not concerned about this as I do have an > > iP address and am on the network fine: > > > > Event Type: Warning > > Event Source: Dhcp > > Event Category: None > > Event ID: 1003 > > Date: 11/6/2008 > > Time: 9:31:55 AM > > User: N/A > > Computer: CANDYSLAPTOP > > Description: > > Your computer was not able to renew its address from the network > > (from the DHCP Server) for the Network Card with network address > > 0016D43C9C83. The following error occurred: > > The operation was canceled by the user. . Your computer will continue > > to try and obtain an address on its own from the network address > > (DHCP) server. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: c7 04 00 00 Ç... > > > > Here are the rest of the warnings and errors: > > > > Event Type: Error > > Event Source: System Error > > Event Category: (102) > > Event ID: 1003 > > Date: 11/5/2008 > > Time: 5:23:24 PM > > User: N/A > > Computer: CANDYSLAPTOP > > Description: > > Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, > > parameter3 ebc56660, parameter4 00000000. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 53 79 73 74 65 6d 20 45 System E > > 0008: 72 72 6f 72 20 20 45 72 rror Er > > 0010: 72 6f 72 20 63 6f 64 65 ror code > > 0018: 20 31 30 30 30 30 30 38 1000008 > > 0020: 65 20 20 50 61 72 61 6d e Param > > 0028: 65 74 65 72 73 20 63 30 eters c0 > > 0030: 30 30 30 30 30 35 2c 20 000005, > > 0038: 38 30 36 35 63 37 39 62 8065c79b > > 0040: 2c 20 65 62 63 35 36 36 , ebc566 > > 0048: 36 30 2c 20 30 30 30 30 60, 0000 > > 0050: 30 30 30 30 0000 > > > > Event Type: Error > > Event Source: System Error > > Event Category: (102) > > Event ID: 1003 > > Date: 11/5/2008 > > Time: 5:23:07 PM > > User: N/A > > Computer: CANDYSLAPTOP > > Description: > > Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, > > parameter3 eba3f1cc, parameter4 00000000. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 53 79 73 74 65 6d 20 45 System E > > 0008: 72 72 6f 72 20 20 45 72 rror Er > > 0010: 72 6f 72 20 63 6f 64 65 ror code > > 0018: 20 31 30 30 30 30 30 38 1000008 > > 0020: 65 20 20 50 61 72 61 6d e Param > > 0028: 65 74 65 72 73 20 63 30 eters c0 > > 0030: 30 30 30 30 30 35 2c 20 000005, > > 0038: 38 30 36 35 63 37 39 62 8065c79b > > 0040: 2c 20 65 62 61 33 66 31 , eba3f1 > > 0048: 63 63 2c 20 30 30 30 30 cc, 0000 > > 0050: 30 30 30 30 0000 > > > > I had previously checked the event viewer and found that the ati > > video was having issues, so I updated the drivers via Windows Update > > and that issue appears to be gone. > > > > I have been told that some milk had been spilled on the keyboard at > > one time, but this laptop seems to be working fine, but I have not > > cracked the case to check to see if any had penetrated through to the > > motherboard. > > > > Thank your for your assistance. > > > > Rich. > > "Gerry" wrote: > > > >> Rich > >> > >> What errors appear in Event Viewer? > >> > >> Please post copies of all Error and Warning Reports appearing in the > >> System and Application logs in Event Viewer relating to the last > >> boot in normal mode . No Information Reports or Duplicates please. > >> Indicate which also appear in a previous boot. > >> > >> You can access Event Viewer by selecting Start, Control Panel, > >> Administrative Tools, and Event Viewer. When researching the meaning > >> of the error, information regarding Event ID, Source and Description > >> are important. > >> > >> A tip for posting copies of Error Reports! Run Event Viewer and > >> double click on the error you want to copy. In the window, which > >> appears is a button resembling two pages. Click the button and close > >> Event Viewer.Now start your message (email) and do a paste into the > >> body of the message. Make sure this is the first paste after exiting > >> from > >> Event Viewer. > >> > >> > >> > >> -- > >> > >> > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> > >> > >> > >> richdvt wrote: > >>> I should have also noted that I am running XP Home sp3. > >>> > >>> "richdvt" wrote: > >>> > >>>> Hi, > >>>> > >>>> I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up > >>>> the computer, it takes anywhere from 5 - 7 minutes to get to the > >>>> login prompt. I have cleaned up what I can with msconfig, though > >>>> many of those items haven't started up at this point. > >>>> > >>>> I am also running bootvis to try to optimize the startup of the > >>>> computer. It has crashed the OS a few times already so this is a > >>>> very slow process. > >>>> > >>>> Any suggestions on how I can proceed to determine what is making > >>>> this system boot so slowly? > >>>> > >>>> TIA. > >>>> > >>>> Rich. > > > |
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richdvt
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Gerry,
Rebooting did not show me any messages and even with restart disabled, I got the HP splash screen again as I had before. I removed and reinstalled the cd/dvd drive and it still reports the same error 32 that I saw before removing it. I'm going to dig into that and see what I can find with it. Thanks. "Gerry" wrote: > Rich > > The two Event ID: 1003 reports relate to a Stop (BSOD) errors and would > have caused the computer to automatically restart. If they have not > recurred today it may be the problem was resolved when you updated the > ATI driver yesterday. It is considered better practice to update third > party drivers by talking them from the third party site and not by using > Windows Update. > > Disable automatic restart on system failure. This should help by > allowing time to write down the STOP code properly should they occur > again. Right click on the My Computer icon on the Desktop and select > Properties, Advanced, Start-Up and Recovery, System Failure and uncheck > box before Automatically Restart. > > Background information on Stop Error message 0x8E > http://msdn2.microsoft.com/en-us/library/ms794023.aspx > > 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED > A kernel mode program generated an exception which the error handler > didn't catch. These are nearly always hardware compatibility issues > (which sometimes means a driver issue or a need for a BIOS upgrade). > Source: http://aumha.org/a/stop.htm > > Are there any yellow question marks in Device Manager? Right click on > the My Computer icon on your Desktop and select Properties, > Hardware,Device Manager. If yes what is the Device Error code? > > Try Start, Run, type "sigverif.exe" without quotes and hit OK. What > drivers are listed as unsigned? Disregard those which are not checked. > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > > > richdvt wrote: > > Gerry, > > > > Here are the error and warning events. There are two dhcp warnings, > > one of which is next and I'm not concerned about this as I do have an > > iP address and am on the network fine: > > > > Event Type: Warning > > Event Source: Dhcp > > Event Category: None > > Event ID: 1003 > > Date: 11/6/2008 > > Time: 9:31:55 AM > > User: N/A > > Computer: CANDYSLAPTOP > > Description: > > Your computer was not able to renew its address from the network > > (from the DHCP Server) for the Network Card with network address > > 0016D43C9C83. The following error occurred: > > The operation was canceled by the user. . Your computer will continue > > to try and obtain an address on its own from the network address > > (DHCP) server. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: c7 04 00 00 Ç... > > > > Here are the rest of the warnings and errors: > > > > Event Type: Error > > Event Source: System Error > > Event Category: (102) > > Event ID: 1003 > > Date: 11/5/2008 > > Time: 5:23:24 PM > > User: N/A > > Computer: CANDYSLAPTOP > > Description: > > Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, > > parameter3 ebc56660, parameter4 00000000. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 53 79 73 74 65 6d 20 45 System E > > 0008: 72 72 6f 72 20 20 45 72 rror Er > > 0010: 72 6f 72 20 63 6f 64 65 ror code > > 0018: 20 31 30 30 30 30 30 38 1000008 > > 0020: 65 20 20 50 61 72 61 6d e Param > > 0028: 65 74 65 72 73 20 63 30 eters c0 > > 0030: 30 30 30 30 30 35 2c 20 000005, > > 0038: 38 30 36 35 63 37 39 62 8065c79b > > 0040: 2c 20 65 62 63 35 36 36 , ebc566 > > 0048: 36 30 2c 20 30 30 30 30 60, 0000 > > 0050: 30 30 30 30 0000 > > > > Event Type: Error > > Event Source: System Error > > Event Category: (102) > > Event ID: 1003 > > Date: 11/5/2008 > > Time: 5:23:07 PM > > User: N/A > > Computer: CANDYSLAPTOP > > Description: > > Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, > > parameter3 eba3f1cc, parameter4 00000000. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 53 79 73 74 65 6d 20 45 System E > > 0008: 72 72 6f 72 20 20 45 72 rror Er > > 0010: 72 6f 72 20 63 6f 64 65 ror code > > 0018: 20 31 30 30 30 30 30 38 1000008 > > 0020: 65 20 20 50 61 72 61 6d e Param > > 0028: 65 74 65 72 73 20 63 30 eters c0 > > 0030: 30 30 30 30 30 35 2c 20 000005, > > 0038: 38 30 36 35 63 37 39 62 8065c79b > > 0040: 2c 20 65 62 61 33 66 31 , eba3f1 > > 0048: 63 63 2c 20 30 30 30 30 cc, 0000 > > 0050: 30 30 30 30 0000 > > > > I had previously checked the event viewer and found that the ati > > video was having issues, so I updated the drivers via Windows Update > > and that issue appears to be gone. > > > > I have been told that some milk had been spilled on the keyboard at > > one time, but this laptop seems to be working fine, but I have not > > cracked the case to check to see if any had penetrated through to the > > motherboard. > > > > Thank your for your assistance. > > > > Rich. > > "Gerry" wrote: > > > >> Rich > >> > >> What errors appear in Event Viewer? > >> > >> Please post copies of all Error and Warning Reports appearing in the > >> System and Application logs in Event Viewer relating to the last > >> boot in normal mode . No Information Reports or Duplicates please. > >> Indicate which also appear in a previous boot. > >> > >> You can access Event Viewer by selecting Start, Control Panel, > >> Administrative Tools, and Event Viewer. When researching the meaning > >> of the error, information regarding Event ID, Source and Description > >> are important. > >> > >> A tip for posting copies of Error Reports! Run Event Viewer and > >> double click on the error you want to copy. In the window, which > >> appears is a button resembling two pages. Click the button and close > >> Event Viewer.Now start your message (email) and do a paste into the > >> body of the message. Make sure this is the first paste after exiting > >> from > >> Event Viewer. > >> > >> > >> > >> -- > >> > >> > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> > >> > >> > >> richdvt wrote: > >>> I should have also noted that I am running XP Home sp3. > >>> > >>> "richdvt" wrote: > >>> > >>>> Hi, > >>>> > >>>> I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up > >>>> the computer, it takes anywhere from 5 - 7 minutes to get to the > >>>> login prompt. I have cleaned up what I can with msconfig, though > >>>> many of those items haven't started up at this point. > >>>> > >>>> I am also running bootvis to try to optimize the startup of the > >>>> computer. It has crashed the OS a few times already so this is a > >>>> very slow process. > >>>> > >>>> Any suggestions on how I can proceed to determine what is making > >>>> this system boot so slowly? > >>>> > >>>> TIA. > >>>> > >>>> Rich. > > > |
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Gerry
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Rich
Can you please post a copy of the Event Viewer error report.richdvt wrote: A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ > Gerry, > > Rebooting did not show me any messages and even with restart > disabled, I got the HP splash screen again as I had before. > > I removed and reinstalled the cd/dvd drive and it still reports the > same error 32 that I saw before removing it. I'm going to dig into > that and see what I can find with it. > > Thanks. > > > "Gerry" wrote: > >> Rich >> >> The two Event ID: 1003 reports relate to a Stop (BSOD) errors and >> would have caused the computer to automatically restart. If they >> have not recurred today it may be the problem was resolved when you >> updated the ATI driver yesterday. It is considered better practice >> to update third party drivers by talking them from the third party >> site and not by using Windows Update. >> >> Disable automatic restart on system failure. This should help by >> allowing time to write down the STOP code properly should they occur >> again. Right click on the My Computer icon on the Desktop and select >> Properties, Advanced, Start-Up and Recovery, System Failure and >> uncheck box before Automatically Restart. >> >> Background information on Stop Error message 0x8E >> http://msdn2.microsoft.com/en-us/library/ms794023.aspx >> >> 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED >> A kernel mode program generated an exception which the error handler >> didn't catch. These are nearly always hardware compatibility issues >> (which sometimes means a driver issue or a need for a BIOS upgrade). >> Source: http://aumha.org/a/stop.htm >> >> Are there any yellow question marks in Device Manager? Right click on >> the My Computer icon on your Desktop and select Properties, >> Hardware,Device Manager. If yes what is the Device Error code? >> >> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What >> drivers are listed as unsigned? Disregard those which are not >> checked. >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> >> >> richdvt wrote: >>> Gerry, >>> >>> Here are the error and warning events. There are two dhcp warnings, >>> one of which is next and I'm not concerned about this as I do have >>> an iP address and am on the network fine: >>> >>> Event Type: Warning >>> Event Source: Dhcp >>> Event Category: None >>> Event ID: 1003 >>> Date: 11/6/2008 >>> Time: 9:31:55 AM >>> User: N/A >>> Computer: CANDYSLAPTOP >>> Description: >>> Your computer was not able to renew its address from the network >>> (from the DHCP Server) for the Network Card with network address >>> 0016D43C9C83. The following error occurred: >>> The operation was canceled by the user. . Your computer will >>> continue to try and obtain an address on its own from the network >>> address (DHCP) server. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: c7 04 00 00 Ç... >>> >>> Here are the rest of the warnings and errors: >>> >>> Event Type: Error >>> Event Source: System Error >>> Event Category: (102) >>> Event ID: 1003 >>> Date: 11/5/2008 >>> Time: 5:23:24 PM >>> User: N/A >>> Computer: CANDYSLAPTOP >>> Description: >>> Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, >>> parameter3 ebc56660, parameter4 00000000. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: 53 79 73 74 65 6d 20 45 System E >>> 0008: 72 72 6f 72 20 20 45 72 rror Er >>> 0010: 72 6f 72 20 63 6f 64 65 ror code >>> 0018: 20 31 30 30 30 30 30 38 1000008 >>> 0020: 65 20 20 50 61 72 61 6d e Param >>> 0028: 65 74 65 72 73 20 63 30 eters c0 >>> 0030: 30 30 30 30 30 35 2c 20 000005, >>> 0038: 38 30 36 35 63 37 39 62 8065c79b >>> 0040: 2c 20 65 62 63 35 36 36 , ebc566 >>> 0048: 36 30 2c 20 30 30 30 30 60, 0000 >>> 0050: 30 30 30 30 0000 >>> >>> Event Type: Error >>> Event Source: System Error >>> Event Category: (102) >>> Event ID: 1003 >>> Date: 11/5/2008 >>> Time: 5:23:07 PM >>> User: N/A >>> Computer: CANDYSLAPTOP >>> Description: >>> Error code 1000008e, parameter1 c0000005, parameter2 8065c79b, >>> parameter3 eba3f1cc, parameter4 00000000. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: 53 79 73 74 65 6d 20 45 System E >>> 0008: 72 72 6f 72 20 20 45 72 rror Er >>> 0010: 72 6f 72 20 63 6f 64 65 ror code >>> 0018: 20 31 30 30 30 30 30 38 1000008 >>> 0020: 65 20 20 50 61 72 61 6d e Param >>> 0028: 65 74 65 72 73 20 63 30 eters c0 >>> 0030: 30 30 30 30 30 35 2c 20 000005, >>> 0038: 38 30 36 35 63 37 39 62 8065c79b >>> 0040: 2c 20 65 62 61 33 66 31 , eba3f1 >>> 0048: 63 63 2c 20 30 30 30 30 cc, 0000 >>> 0050: 30 30 30 30 0000 >>> >>> I had previously checked the event viewer and found that the ati >>> video was having issues, so I updated the drivers via Windows Update >>> and that issue appears to be gone. >>> >>> I have been told that some milk had been spilled on the keyboard at >>> one time, but this laptop seems to be working fine, but I have not >>> cracked the case to check to see if any had penetrated through to >>> the motherboard. >>> >>> Thank your for your assistance. >>> >>> Rich. >>> "Gerry" wrote: >>> >>>> Rich >>>> >>>> What errors appear in Event Viewer? >>>> >>>> Please post copies of all Error and Warning Reports appearing in >>>> the System and Application logs in Event Viewer relating to the >>>> last boot in normal mode . No Information Reports or Duplicates >>>> please. Indicate which also appear in a previous boot. >>>> >>>> You can access Event Viewer by selecting Start, Control Panel, >>>> Administrative Tools, and Event Viewer. When researching the >>>> meaning of the error, information regarding Event ID, Source and >>>> Description are important. >>>> >>>> A tip for posting copies of Error Reports! Run Event Viewer and >>>> double click on the error you want to copy. In the window, which >>>> appears is a button resembling two pages. Click the button and >>>> close Event Viewer.Now start your message (email) and do a paste >>>> into the body of the message. Make sure this is the first paste >>>> after exiting from >>>> Event Viewer. >>>> >>>> >>>> >>>> -- >>>> >>>> >>>> >>>> Hope this helps. >>>> >>>> Gerry >>>> ~~~~ >>>> FCA >>>> Stourport, England >>>> Enquire, plan and execute >>>> ~~~~~~~~~~~~~~~~~~~ >>>> >>>> >>>> >>>> >>>> richdvt wrote: >>>>> I should have also noted that I am running XP Home sp3. >>>>> >>>>> "richdvt" wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> I have a HP Pavilion dv5000 computer with 1GB RAM. When I boot up >>>>>> the computer, it takes anywhere from 5 - 7 minutes to get to the >>>>>> login prompt. I have cleaned up what I can with msconfig, though >>>>>> many of those items haven't started up at this point. >>>>>> >>>>>> I am also running bootvis to try to optimize the startup of the >>>>>> computer. It has crashed the OS a few times already so this is a >>>>>> very slow process. >>>>>> >>>>>> Any suggestions on how I can proceed to determine what is making >>>>>> this system boot so slowly? >>>>>> >>>>>> TIA. >>>>>> >>>>>> Rich. |
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