I just upgraded my motherboard and XP Home now won't boot
compleatly. I get the following message
"We apologize for the inconvenience but Windows did not
start successfully. A recent hardware or software change
might have caused this."

I get a series of options, safe mode, boot normally, etc;
none of the selections work.

Does anyone have a idea how to get past this?

Or is calling Microsoft tech support the answer?

Boot from the XP Home CD, and on the screen where it asks
what partition to install to, hit "R" to do a repair
install. Windows will drop the files needed to boot with
the new motherboard.

In the future, if you change motherboards again, the
easier way to do this is to insert your CD while Windows
is running, launch setup, and start an "upgrade". When
the machine reboots, turn the power off and swap your
motherboard/hardware. Then power it back on and let
setup complete.

Note that in both cases, you'll need to reapply SP1 and
any fixes you've installed.

>-----Original Message-----
>I just upgraded my motherboard and XP Home now won't
boot
>compleatly. I get the following message
> "We apologize for the inconvenience but Windows did not
> start successfully. A recent hardware or software change
> might have caused this."
>
>I get a series of options, safe mode, boot normally,
etc;
>none of the selections work.
>
>Does anyone have a idea how to get past this?
>
>Or is calling Microsoft tech support the answer?
>.
>

Den

During the initial installation XP configures itself to suit the hardware in
order to provide a more stable system. Because of this a major change in
hardware can cause problems.

**** If you have a XP installation CD ****

You should always back up any important files in advance of a hardware
change.

Many users, myself included, prefer to do a full clean install after major
hardware changes as you describe.

The alternative, and equally valid option, is the repair install (also known
as an In-Place Upgrade).

*However, it is not designed to be a time-saving option.*

See following Knowledge Base article for details. Pay careful attention to
the possible loss of data links in the MS article and read all instructions
carefully. You should follow the 'Boot from XP CD' procedure.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default...;EN-US;Q315341

After doing this you may need to re-activate your installation of XP. If it
has been more than 120 days since you last re-activated you should be able
to activate over the internet, otherwise it will require a short phonecall.

After the repair install you will need to re-install any XP service packs
and updates that are not included on your XP Installation CD, but you will
not need to re-install any applications.

Hope that helps
Pete
--------------------


"Den" wrote in message
> I just upgraded my motherboard and XP Home now won't boot
> compleatly. I get the following message
> "We apologize for the inconvenience but Windows did not
> start successfully. A recent hardware or software change
> might have caused this."
>
> I get a series of options, safe mode, boot normally, etc;
> none of the selections work.
>
> Does anyone have a idea how to get past this?
>
> Or is calling Microsoft tech support the answer?