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Anna wrote:
>> NoWay wrote: >>> I was trying to make a backup copy of my wifes computer - found an old >>> copy of Norton Ghost 2003 (yes, I've already posted on the >>> "symantec.coustomerservice.general" newsgroup awaiting an answer....) and >>> installed it. Things went just swell until it had to reboot to start the >>> backup process. Asked if I wanted to proceed with Norton Ghost >>> procedurre or launch Windows - obviously, I chose to continue with the >>> Ghost operation. Started launching PCDOS and so on...rcvd msg that >>> "Mouse mot installed", aborted operation. Asked to "Abort, Retry, >>> Cancel?", but am unable to choose any of the three - appears frozen. >>> Rebooted, chose "Launch Windows" this time...goes to C:\ prompt and >>> freezes. >>> >>> Is there any way to: >>> >>> A) make the puter forget to run Ghost at bootup, >>> B) launch Windows from the C:\prompt, or >>> C) reload the hdd with a backup copy I had made with the Windows backup >>> program just prior to the Ghost fiasco, remembering I can't launch >>> Windows?! >>> >>> Or any other suggestions would be appreciated! >>> >>> HP Pavilion a1210n >>> Windows Media Center OS >>> AMD Athlon 64 3500+ >>> 1GB RAM >>> >>> TIA, >>> Fred > > > Fred: > Just to clarify your situation... > > 1. When you say you were "trying to make a backup copy of my wifes computer" > using Ghost 2003, I assume you're referring to a clone of the source > computer, right? So you're using the Ghost 2003 program for disk-to-disk > cloning, not disk imaging? Is that correct? > > 2. Assuming we're talking about a disk-to-disk cloning operation, what was > the destination drive? A USB external HDD? Another internal HDD? What? > > 3. In using Ghost 2003, were you using Ghost's GUI to undertake the process, > or were you using a Ghost bootable floppy disk (or Ghost bootable CD)? > > I could step you through the disk cloning process using the Ghost 2003 > program with a bootable floppy disk or bootable CD if you want. We do not > use Ghost's GUI to undertake this operation for a variety of reasons. And we > do not use that program for "disk imaging". > > If you're interested, answer the above and we can go on from there if you > want, making a fresh start. I'm assuming in all this that your wife's > computer boots without incident and functions without any problems. We > certainly do not want to clone "garbage", right? > Anna > > Hi, Anna, Thanks for replying - I'll try to answer your questions as well as I can. 1. Yes, a clone - a complete "full" backup - I wanted to have that in case anything should happen to her computer....guess I should have left well enough alone! 2. Destination was a SimpleTech USB 2.0 external hdd. 3. I had used the GUI to start the process of creating the Ghost backup...after completing the initial setup, it then wanted to restart the computer and start the backup process (from PCDOS), which where the ugly problems began... But, yes, the computer had been functioning just fine before all this. Where do we start?  Fred |
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"NoWay" <(E-Mail Removed)> wrote in message news:UYlhh.7015$(E-Mail Removed)... >>> NoWay wrote: >>>> I was trying to make a backup copy of my wifes computer - found an old >>>> copy of Norton Ghost 2003 (yes, I've already posted on the >>>> "symantec.coustomerservice.general" newsgroup awaiting an answer....) >>>> and installed it. Things went just swell until it had to reboot to >>>> start the backup process. Asked if I wanted to proceed with Norton >>>> Ghost procedurre or launch Windows - obviously, I chose to continue >>>> with the Ghost operation. Started launching PCDOS and so on...rcvd msg >>>> that "Mouse mot installed", aborted operation. Asked to "Abort, Retry, >>>> Cancel?", but am unable to choose any of the three - appears frozen. >>>> Rebooted, chose "Launch Windows" this time...goes to C:\ prompt and >>>> freezes. >>>> >>>> Is there any way to: >>>> >>>> A) make the puter forget to run Ghost at bootup, >>>> B) launch Windows from the C:\prompt, or >>>> C) reload the hdd with a backup copy I had made with the Windows backup >>>> program just prior to the Ghost fiasco, remembering I can't launch >>>> Windows?! >>>> >>>> Or any other suggestions would be appreciated! >>>> >>>> HP Pavilion a1210n >>>> Windows Media Center OS >>>> AMD Athlon 64 3500+ >>>> 1GB RAM >>>> >>>> TIA, >>>> Fred > Anna wrote: >> Fred: >> Just to clarify your situation... >> >> 1. When you say you were "trying to make a backup copy of my wifes >> computer" using Ghost 2003, I assume you're referring to a clone of the >> source computer, right? So you're using the Ghost 2003 program for >> disk-to-disk cloning, not disk imaging? Is that correct? >> >> 2. Assuming we're talking about a disk-to-disk cloning operation, what >> was the destination drive? A USB external HDD? Another internal HDD? >> What? >> >> 3. In using Ghost 2003, were you using Ghost's GUI to undertake the >> process, or were you using a Ghost bootable floppy disk (or Ghost >> bootable CD)? >> >> I could step you through the disk cloning process using the Ghost 2003 >> program with a bootable floppy disk or bootable CD if you want. We do not >> use Ghost's GUI to undertake this operation for a variety of reasons. And >> we do not use that program for "disk imaging". >> >> If you're interested, answer the above and we can go on from there if you >> want, making a fresh start. I'm assuming in all this that your wife's >> computer boots without incident and functions without any problems. We >> certainly do not want to clone "garbage", right? >> Anna > Hi, Anna, > Thanks for replying - I'll try to answer your questions as well as I can. > > 1. Yes, a clone - a complete "full" backup - I wanted to have that in > case anything should happen to her computer....guess I should have left > well enough alone! > 2. Destination was a SimpleTech USB 2.0 external hdd. > 3. I had used the GUI to start the process of creating the Ghost > backup...after completing the initial setup, it then wanted to restart the > computer and start the backup process (from PCDOS), which where the ugly > problems began... But, yes, the computer had been functioning just fine > before all this. > > Where do we start? > > Fred Fred: As I mentioned in my previous post, when we use Ghost 2003 we use the program for disk-to-disk cloning using a Ghost 2003 bootable floppy disk that can be easily created from the program. (A Ghost bootable CD can also be used, but you need to first create the Ghost bootable floppy disk and then use a disk burning program such as Roxio or Nero to create a Ghost bootable CD from the floppy. There's no way that I'm aware of that one can create the bootable CD *directly* from the Ghost 2003 program). Can you go that route? I can provide step-by-step instructions for creating that bootable floppy disk from the Ghost 2003 program. If you can, fine. But first, do you know the version ("build") of your Ghost 2003 program? You said it was an "old copy". That might pose a problem because the earlier versions of Ghost 2003 did have some incompatibility problems - particularly with respect to cloning to an external HDD, such as you want to do. Check Help > About Norton Ghost 2003 and indicate the version. Hopefully, it will be 2003.793. Generally this wouldn't be a problem even if your version was an earlier one since by using Symantec's LiveUpdate feature you could automatically download/install that latest "build" - 793. But we recently learned that Symantec may no longer be providing any updates to the Ghost 2003 program. We've contacted Symantec about this and we're awaiting their response. Anyway, indicate the version of your program. If earlier than the 2003.793 version, try the LiveUpdate feature and see what happens. We'll go on from there. Anna |
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Anna wrote:
> "NoWay" <(E-Mail Removed)> wrote in message > news:UYlhh.7015$(E-Mail Removed)... > >>>> NoWay wrote: >>>>> I was trying to make a backup copy of my wifes computer - found an old >>>>> copy of Norton Ghost 2003 (yes, I've already posted on the >>>>> "symantec.coustomerservice.general" newsgroup awaiting an answer....) >>>>> and installed it. Things went just swell until it had to reboot to >>>>> start the backup process. Asked if I wanted to proceed with Norton >>>>> Ghost procedurre or launch Windows - obviously, I chose to continue >>>>> with the Ghost operation. Started launching PCDOS and so on...rcvd msg >>>>> that "Mouse mot installed", aborted operation. Asked to "Abort, Retry, >>>>> Cancel?", but am unable to choose any of the three - appears frozen. >>>>> Rebooted, chose "Launch Windows" this time...goes to C:\ prompt and >>>>> freezes. >>>>> >>>>> Is there any way to: >>>>> >>>>> A) make the puter forget to run Ghost at bootup, >>>>> B) launch Windows from the C:\prompt, or >>>>> C) reload the hdd with a backup copy I had made with the Windows backup >>>>> program just prior to the Ghost fiasco, remembering I can't launch >>>>> Windows?! >>>>> >>>>> Or any other suggestions would be appreciated! >>>>> >>>>> HP Pavilion a1210n >>>>> Windows Media Center OS >>>>> AMD Athlon 64 3500+ >>>>> 1GB RAM >>>>> >>>>> TIA, >>>>> Fred > > >> Anna wrote: >>> Fred: >>> Just to clarify your situation... >>> >>> 1. When you say you were "trying to make a backup copy of my wifes >>> computer" using Ghost 2003, I assume you're referring to a clone of the >>> source computer, right? So you're using the Ghost 2003 program for >>> disk-to-disk cloning, not disk imaging? Is that correct? >>> >>> 2. Assuming we're talking about a disk-to-disk cloning operation, what >>> was the destination drive? A USB external HDD? Another internal HDD? >>> What? >>> >>> 3. In using Ghost 2003, were you using Ghost's GUI to undertake the >>> process, or were you using a Ghost bootable floppy disk (or Ghost >>> bootable CD)? >>> >>> I could step you through the disk cloning process using the Ghost 2003 >>> program with a bootable floppy disk or bootable CD if you want. We do not >>> use Ghost's GUI to undertake this operation for a variety of reasons. And >>> we do not use that program for "disk imaging". >>> >>> If you're interested, answer the above and we can go on from there if you >>> want, making a fresh start. I'm assuming in all this that your wife's >>> computer boots without incident and functions without any problems. We >>> certainly do not want to clone "garbage", right? >>> Anna > > >> Hi, Anna, >> Thanks for replying - I'll try to answer your questions as well as I can. >> >> 1. Yes, a clone - a complete "full" backup - I wanted to have that in >> case anything should happen to her computer....guess I should have left >> well enough alone! >> 2. Destination was a SimpleTech USB 2.0 external hdd. >> 3. I had used the GUI to start the process of creating the Ghost >> backup...after completing the initial setup, it then wanted to restart the >> computer and start the backup process (from PCDOS), which where the ugly >> problems began... But, yes, the computer had been functioning just fine >> before all this. >> >> Where do we start? >> >> Fred > > > Fred: > As I mentioned in my previous post, when we use Ghost 2003 we use the > program for disk-to-disk cloning using a Ghost 2003 bootable floppy disk > that can be easily created from the program. (A Ghost bootable CD can also > be used, but you need to first create the Ghost bootable floppy disk and > then use a disk burning program such as Roxio or Nero to create a Ghost > bootable CD from the floppy. There's no way that I'm aware of that one can > create the bootable CD *directly* from the Ghost 2003 program). > > Can you go that route? I can provide step-by-step instructions for creating > that bootable floppy disk from the Ghost 2003 program. > > If you can, fine. But first, do you know the version ("build") of your Ghost > 2003 program? You said it was an "old copy". That might pose a problem > because the earlier versions of Ghost 2003 did have some incompatibility > problems - particularly with respect to cloning to an external HDD, such as > you want to do. Check Help > About Norton Ghost 2003 and indicate the > version. Hopefully, it will be 2003.793. > > Generally this wouldn't be a problem even if your version was an earlier one > since by using Symantec's LiveUpdate feature you could automatically > download/install that latest "build" - 793. But we recently learned that > Symantec may no longer be providing any updates to the Ghost 2003 program. > We've contacted Symantec about this and we're awaiting their response. > > Anyway, indicate the version of your program. If earlier than the 2003.793 > version, try the LiveUpdate feature and see what happens. We'll go on from > there. > Anna > > Yes, I do have Nero installed and, if I had a bootable floppy, I'm sure I could burn it to a cd - b ut I don't have a bootable floppy. I don't have a bootable floppy for the same reason I can't tell you the version I have of Ghost - the computer containing the Ghost install is the one that won't boot up or run the Norton backup. Same reason I can't run LiveUpdate... Now - I do have her old pc sitting around - it has Norton System Works already installed on it, but I'll uninstall that and try installing the Ghost 2003...if that works, we'll be sitting in much better shape - right?! Be a few minutes... Fred |
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Anna wrote:
> "NoWay" <(E-Mail Removed)> wrote in message > news:UYlhh.7015$(E-Mail Removed)... > >>>> NoWay wrote: >>>>> I was trying to make a backup copy of my wifes computer - found an old >>>>> copy of Norton Ghost 2003 (yes, I've already posted on the >>>>> "symantec.coustomerservice.general" newsgroup awaiting an answer....) >>>>> and installed it. Things went just swell until it had to reboot to >>>>> start the backup process. Asked if I wanted to proceed with Norton >>>>> Ghost procedurre or launch Windows - obviously, I chose to continue >>>>> with the Ghost operation. Started launching PCDOS and so on...rcvd msg >>>>> that "Mouse mot installed", aborted operation. Asked to "Abort, Retry, >>>>> Cancel?", but am unable to choose any of the three - appears frozen. >>>>> Rebooted, chose "Launch Windows" this time...goes to C:\ prompt and >>>>> freezes. >>>>> >>>>> Is there any way to: >>>>> >>>>> A) make the puter forget to run Ghost at bootup, >>>>> B) launch Windows from the C:\prompt, or >>>>> C) reload the hdd with a backup copy I had made with the Windows backup >>>>> program just prior to the Ghost fiasco, remembering I can't launch >>>>> Windows?! >>>>> >>>>> Or any other suggestions would be appreciated! >>>>> >>>>> HP Pavilion a1210n >>>>> Windows Media Center OS >>>>> AMD Athlon 64 3500+ >>>>> 1GB RAM >>>>> >>>>> TIA, >>>>> Fred > > >> Anna wrote: >>> Fred: >>> Just to clarify your situation... >>> >>> 1. When you say you were "trying to make a backup copy of my wifes >>> computer" using Ghost 2003, I assume you're referring to a clone of the >>> source computer, right? So you're using the Ghost 2003 program for >>> disk-to-disk cloning, not disk imaging? Is that correct? >>> >>> 2. Assuming we're talking about a disk-to-disk cloning operation, what >>> was the destination drive? A USB external HDD? Another internal HDD? >>> What? >>> >>> 3. In using Ghost 2003, were you using Ghost's GUI to undertake the >>> process, or were you using a Ghost bootable floppy disk (or Ghost >>> bootable CD)? >>> >>> I could step you through the disk cloning process using the Ghost 2003 >>> program with a bootable floppy disk or bootable CD if you want. We do not >>> use Ghost's GUI to undertake this operation for a variety of reasons. And >>> we do not use that program for "disk imaging". >>> >>> If you're interested, answer the above and we can go on from there if you >>> want, making a fresh start. I'm assuming in all this that your wife's >>> computer boots without incident and functions without any problems. We >>> certainly do not want to clone "garbage", right? >>> Anna > > >> Hi, Anna, >> Thanks for replying - I'll try to answer your questions as well as I can. >> >> 1. Yes, a clone - a complete "full" backup - I wanted to have that in >> case anything should happen to her computer....guess I should have left >> well enough alone! >> 2. Destination was a SimpleTech USB 2.0 external hdd. >> 3. I had used the GUI to start the process of creating the Ghost >> backup...after completing the initial setup, it then wanted to restart the >> computer and start the backup process (from PCDOS), which where the ugly >> problems began... But, yes, the computer had been functioning just fine >> before all this. >> >> Where do we start? >> >> Fred > > > Fred: > As I mentioned in my previous post, when we use Ghost 2003 we use the > program for disk-to-disk cloning using a Ghost 2003 bootable floppy disk > that can be easily created from the program. (A Ghost bootable CD can also > be used, but you need to first create the Ghost bootable floppy disk and > then use a disk burning program such as Roxio or Nero to create a Ghost > bootable CD from the floppy. There's no way that I'm aware of that one can > create the bootable CD *directly* from the Ghost 2003 program). > > Can you go that route? I can provide step-by-step instructions for creating > that bootable floppy disk from the Ghost 2003 program. > > If you can, fine. But first, do you know the version ("build") of your Ghost > 2003 program? You said it was an "old copy". That might pose a problem > because the earlier versions of Ghost 2003 did have some incompatibility > problems - particularly with respect to cloning to an external HDD, such as > you want to do. Check Help > About Norton Ghost 2003 and indicate the > version. Hopefully, it will be 2003.793. > > Generally this wouldn't be a problem even if your version was an earlier one > since by using Symantec's LiveUpdate feature you could automatically > download/install that latest "build" - 793. But we recently learned that > Symantec may no longer be providing any updates to the Ghost 2003 program. > We've contacted Symantec about this and we're awaiting their response. > > Anyway, indicate the version of your program. If earlier than the 2003.793 > version, try the LiveUpdate feature and see what happens. We'll go on from > there. > Anna > > Followup - Ghost 2003 is version 2003.775, LiveUpdate didn't change the version. Have created a boot floppy from Ghost 2003, now will try burning it to a CD.. Fred |
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Anna wrote:
> "NoWay" <(E-Mail Removed)> wrote in message > news:UYlhh.7015$(E-Mail Removed)... > >>>> NoWay wrote: >>>>> I was trying to make a backup copy of my wifes computer - found an old >>>>> copy of Norton Ghost 2003 (yes, I've already posted on the >>>>> "symantec.coustomerservice.general" newsgroup awaiting an answer....) >>>>> and installed it. Things went just swell until it had to reboot to >>>>> start the backup process. Asked if I wanted to proceed with Norton >>>>> Ghost procedurre or launch Windows - obviously, I chose to continue >>>>> with the Ghost operation. Started launching PCDOS and so on...rcvd msg >>>>> that "Mouse mot installed", aborted operation. Asked to "Abort, Retry, >>>>> Cancel?", but am unable to choose any of the three - appears frozen. >>>>> Rebooted, chose "Launch Windows" this time...goes to C:\ prompt and >>>>> freezes. >>>>> >>>>> Is there any way to: >>>>> >>>>> A) make the puter forget to run Ghost at bootup, >>>>> B) launch Windows from the C:\prompt, or >>>>> C) reload the hdd with a backup copy I had made with the Windows backup >>>>> program just prior to the Ghost fiasco, remembering I can't launch >>>>> Windows?! >>>>> >>>>> Or any other suggestions would be appreciated! >>>>> >>>>> HP Pavilion a1210n >>>>> Windows Media Center OS >>>>> AMD Athlon 64 3500+ >>>>> 1GB RAM >>>>> >>>>> TIA, >>>>> Fred > > >> Anna wrote: >>> Fred: >>> Just to clarify your situation... >>> >>> 1. When you say you were "trying to make a backup copy of my wifes >>> computer" using Ghost 2003, I assume you're referring to a clone of the >>> source computer, right? So you're using the Ghost 2003 program for >>> disk-to-disk cloning, not disk imaging? Is that correct? >>> >>> 2. Assuming we're talking about a disk-to-disk cloning operation, what >>> was the destination drive? A USB external HDD? Another internal HDD? >>> What? >>> >>> 3. In using Ghost 2003, were you using Ghost's GUI to undertake the >>> process, or were you using a Ghost bootable floppy disk (or Ghost >>> bootable CD)? >>> >>> I could step you through the disk cloning process using the Ghost 2003 >>> program with a bootable floppy disk or bootable CD if you want. We do not >>> use Ghost's GUI to undertake this operation for a variety of reasons. And >>> we do not use that program for "disk imaging". >>> >>> If you're interested, answer the above and we can go on from there if you >>> want, making a fresh start. I'm assuming in all this that your wife's >>> computer boots without incident and functions without any problems. We >>> certainly do not want to clone "garbage", right? >>> Anna > > >> Hi, Anna, >> Thanks for replying - I'll try to answer your questions as well as I can. >> >> 1. Yes, a clone - a complete "full" backup - I wanted to have that in >> case anything should happen to her computer....guess I should have left >> well enough alone! >> 2. Destination was a SimpleTech USB 2.0 external hdd. >> 3. I had used the GUI to start the process of creating the Ghost >> backup...after completing the initial setup, it then wanted to restart the >> computer and start the backup process (from PCDOS), which where the ugly >> problems began... But, yes, the computer had been functioning just fine >> before all this. >> >> Where do we start? >> >> Fred > > > Fred: > As I mentioned in my previous post, when we use Ghost 2003 we use the > program for disk-to-disk cloning using a Ghost 2003 bootable floppy disk > that can be easily created from the program. (A Ghost bootable CD can also > be used, but you need to first create the Ghost bootable floppy disk and > then use a disk burning program such as Roxio or Nero to create a Ghost > bootable CD from the floppy. There's no way that I'm aware of that one can > create the bootable CD *directly* from the Ghost 2003 program). > > Can you go that route? I can provide step-by-step instructions for creating > that bootable floppy disk from the Ghost 2003 program. > > If you can, fine. But first, do you know the version ("build") of your Ghost > 2003 program? You said it was an "old copy". That might pose a problem > because the earlier versions of Ghost 2003 did have some incompatibility > problems - particularly with respect to cloning to an external HDD, such as > you want to do. Check Help > About Norton Ghost 2003 and indicate the > version. Hopefully, it will be 2003.793. > > Generally this wouldn't be a problem even if your version was an earlier one > since by using Symantec's LiveUpdate feature you could automatically > download/install that latest "build" - 793. But we recently learned that > Symantec may no longer be providing any updates to the Ghost 2003 program. > We've contacted Symantec about this and we're awaiting their response. > > Anyway, indicate the version of your program. If earlier than the 2003.793 > version, try the LiveUpdate feature and see what happens. We'll go on from > there. > Anna > > Further update: Got the bootable disk copied to a CD, ran it, with no success. It does recognize my external hdd, but after a blurb about mouse drivers, states no mouse found and halts. A functioning PS/2 mouse IS installed... *sigh* Fred |
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Anna wrote:
> "NoWay" <(E-Mail Removed)> wrote in message > news:UYlhh.7015$(E-Mail Removed)... > >>>> NoWay wrote: >>>>> I was trying to make a backup copy of my wifes computer - found an old >>>>> copy of Norton Ghost 2003 (yes, I've already posted on the >>>>> "symantec.coustomerservice.general" newsgroup awaiting an answer....) >>>>> and installed it. Things went just swell until it had to reboot to >>>>> start the backup process. Asked if I wanted to proceed with Norton >>>>> Ghost procedurre or launch Windows - obviously, I chose to continue >>>>> with the Ghost operation. Started launching PCDOS and so on...rcvd msg >>>>> that "Mouse mot installed", aborted operation. Asked to "Abort, Retry, >>>>> Cancel?", but am unable to choose any of the three - appears frozen. >>>>> Rebooted, chose "Launch Windows" this time...goes to C:\ prompt and >>>>> freezes. >>>>> >>>>> Is there any way to: >>>>> >>>>> A) make the puter forget to run Ghost at bootup, >>>>> B) launch Windows from the C:\prompt, or >>>>> C) reload the hdd with a backup copy I had made with the Windows backup >>>>> program just prior to the Ghost fiasco, remembering I can't launch >>>>> Windows?! >>>>> >>>>> Or any other suggestions would be appreciated! >>>>> >>>>> HP Pavilion a1210n >>>>> Windows Media Center OS >>>>> AMD Athlon 64 3500+ >>>>> 1GB RAM >>>>> >>>>> TIA, >>>>> Fred > > >> Anna wrote: >>> Fred: >>> Just to clarify your situation... >>> >>> 1. When you say you were "trying to make a backup copy of my wifes >>> computer" using Ghost 2003, I assume you're referring to a clone of the >>> source computer, right? So you're using the Ghost 2003 program for >>> disk-to-disk cloning, not disk imaging? Is that correct? >>> >>> 2. Assuming we're talking about a disk-to-disk cloning operation, what >>> was the destination drive? A USB external HDD? Another internal HDD? >>> What? >>> >>> 3. In using Ghost 2003, were you using Ghost's GUI to undertake the >>> process, or were you using a Ghost bootable floppy disk (or Ghost >>> bootable CD)? >>> >>> I could step you through the disk cloning process using the Ghost 2003 >>> program with a bootable floppy disk or bootable CD if you want. We do not >>> use Ghost's GUI to undertake this operation for a variety of reasons. And >>> we do not use that program for "disk imaging". >>> >>> If you're interested, answer the above and we can go on from there if you >>> want, making a fresh start. I'm assuming in all this that your wife's >>> computer boots without incident and functions without any problems. We >>> certainly do not want to clone "garbage", right? >>> Anna > > >> Hi, Anna, >> Thanks for replying - I'll try to answer your questions as well as I can. >> >> 1. Yes, a clone - a complete "full" backup - I wanted to have that in >> case anything should happen to her computer....guess I should have left >> well enough alone! >> 2. Destination was a SimpleTech USB 2.0 external hdd. >> 3. I had used the GUI to start the process of creating the Ghost >> backup...after completing the initial setup, it then wanted to restart the >> computer and start the backup process (from PCDOS), which where the ugly >> problems began... But, yes, the computer had been functioning just fine >> before all this. >> >> Where do we start? >> >> Fred > > > Fred: > As I mentioned in my previous post, when we use Ghost 2003 we use the > program for disk-to-disk cloning using a Ghost 2003 bootable floppy disk > that can be easily created from the program. (A Ghost bootable CD can also > be used, but you need to first create the Ghost bootable floppy disk and > then use a disk burning program such as Roxio or Nero to create a Ghost > bootable CD from the floppy. There's no way that I'm aware of that one can > create the bootable CD *directly* from the Ghost 2003 program). > > Can you go that route? I can provide step-by-step instructions for creating > that bootable floppy disk from the Ghost 2003 program. > > If you can, fine. But first, do you know the version ("build") of your Ghost > 2003 program? You said it was an "old copy". That might pose a problem > because the earlier versions of Ghost 2003 did have some incompatibility > problems - particularly with respect to cloning to an external HDD, such as > you want to do. Check Help > About Norton Ghost 2003 and indicate the > version. Hopefully, it will be 2003.793. > > Generally this wouldn't be a problem even if your version was an earlier one > since by using Symantec's LiveUpdate feature you could automatically > download/install that latest "build" - 793. But we recently learned that > Symantec may no longer be providing any updates to the Ghost 2003 program. > We've contacted Symantec about this and we're awaiting their response. > > Anyway, indicate the version of your program. If earlier than the 2003.793 > version, try the LiveUpdate feature and see what happens. We'll go on from > there. > Anna > > Anna??? Heeellllloooooo, Anna???! Another idea - if I reinstall Windows, will the files (other than Windows) be preserved? Even if not, would I then be able to use the Windows Backup/Restore function to reinstall the original configuration using the backup I made with the Windows Backup tool after reinstalling Windows? Just stumbling around looking for hope... Fred |
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