Hi.
Yesterday a technician from Symantec was helping to remove a virus from my
machine. He went into my registry to change some values. (I wanted to the
titles for all desktop files transparent).

Immediately afterward, a strange dialog box began to appear everytime I
would boot my machine. The dialog box appeared right after the Windows XP
splash screen. It is basically an all white box but with what looks like
"junk/trash" characters in it. Generally there are only three characters.
The first character was a like a small rectangle standing on end followed by
this: èr. The title of the dialog box was this small rectangle and ç. I
have to click OK on the dialog box and I am immediately taken to the desk
top. The characters might change on each boot, but there are two or three
and always some random, weird combination.

Any ideas as to what is causing this and how to fix it?

Rich. I checked my startup file and I did not see any thing called remote
connection. The only two Symantec items checked were ccAPP.exe and os
Check.exe. BTW, my startup list is very spare. In addition to those two
items, only ezSP_PX, ctfmon and the google toobar notifier are checked.

Any more suggestions?

Thanks

"Rich Barry" wrote:

> Bozie, Go to Start>Run type: msconfig click Ok and select
> Startup tab. You will see quite a few startup items but look for Symantec
> remote connection or something like that. If there, Uncheck. Click Apply
> Ok.
> "Bozie One" <Bozie (E-Mail Removed)> wrote in message
> news:EB6B9313-2DEE-4F33-88FD-(E-Mail Removed)...
> > Hi.
> > Yesterday a technician from Symantec was helping to remove a virus from
> > my
> > machine. He went into my registry to change some values. (I wanted to the
> > titles for all desktop files transparent).
> >
> > Immediately afterward, a strange dialog box began to appear everytime I
> > would boot my machine. The dialog box appeared right after the Windows XP
> > splash screen. It is basically an all white box but with what looks like
> > "junk/trash" characters in it. Generally there are only three characters.
> > The first character was a like a small rectangle standing on end followed
> > by
> > this: ?èr. The title of the dialog box was this small rectangle and ç. I
> > have to click OK on the dialog box and I am immediately taken to the desk
> > top. The characters might change on each boot, but there are two or three
> > and always some random, weird combination.
> >
> > Any ideas as to what is causing this and how to fix it?
>
>
>

I believe they deleted iyesdelete.exe.

One more issue that might be related. IN comtrol panel, display, desktop,
customize, I did not the Web tab. I only had the general tab. The
technician went into the registry, deleted a bunch of lines and viola, the
web tab reappeared. It was immediately after this that these trash
characters started appearing.

"Rich Barry" wrote:

> What Virus did the Symantec Tech eliminate??
>
> "Bozie One" <Bozie (E-Mail Removed)> wrote in message
> news:EB6B9313-2DEE-4F33-88FD-(E-Mail Removed)...
> > Hi.
> > Yesterday a technician from Symantec was helping to remove a virus from
> > my
> > machine. He went into my registry to change some values. (I wanted to the
> > titles for all desktop files transparent).
> >
> > Immediately afterward, a strange dialog box began to appear everytime I
> > would boot my machine. The dialog box appeared right after the Windows XP
> > splash screen. It is basically an all white box but with what looks like
> > "junk/trash" characters in it. Generally there are only three characters.
> > The first character was a like a small rectangle standing on end followed
> > by
> > this: ?èr. The title of the dialog box was this small rectangle and ç. I
> > have to click OK on the dialog box and I am immediately taken to the desk
> > top. The characters might change on each boot, but there are two or three
> > and always some random, weird combination.
> >
> > Any ideas as to what is causing this and how to fix it?
>
>
>

Rich,

You are definitely on to something. I tried to remove the addaware2007
program from through control panel. It could NOT be removed because something
is missing (some reistry key I think with a long string of letters and
numbers). I then used CCCleaner and it said something about an MSI installer.


So...any suggestions about how to remove the Adaware program?

Thanks.

"Rich Barry" wrote:

> Bozie, try this
> Uninstall ADAWARE 2007 from add/remove programs
>
> Manually remove LAVASOFT folder in Program files
>
> Go to START, ALL PROGRAMS, ACCESSORIES, RUN
>
> Type in REGEDIT Go to HKey_Local_User\Software and
> HKey_Local_Machine\Software
>
> Search for LAVASOFT and manually delete any LAVASOFT entries
>
> Click on EDIT and then FIND
>
> Type in BOOTEXECUTE and then search and rt click on the found Bootexecute
> entry. Select Modify and
>
> Highlight and remove LSDELETE
>
> Do NOT change any other AUTOCHECK information
>
> RESTART computer and all will be back to normal
>
>
>
>
> "Bozie One" <(E-Mail Removed)> wrote in message
> news:8EA1E3F9-9EDE-4C6D-89B9-(E-Mail Removed)...
> >I believe they deleted iyesdelete.exe.
> >
> > One more issue that might be related. IN comtrol panel, display, desktop,
> > customize, I did not the Web tab. I only had the general tab. The
> > technician went into the registry, deleted a bunch of lines and viola, the
> > web tab reappeared. It was immediately after this that these trash
> > characters started appearing.
> >
> > "Rich Barry" wrote:
> >
> >> What Virus did the Symantec Tech eliminate??
> >>
> >> "Bozie One" <Bozie (E-Mail Removed)> wrote in message
> >> news:EB6B9313-2DEE-4F33-88FD-(E-Mail Removed)...
> >> > Hi.
> >> > Yesterday a technician from Symantec was helping to remove a virus
> >> > from
> >> > my
> >> > machine. He went into my registry to change some values. (I wanted to
> >> > the
> >> > titles for all desktop files transparent).
> >> >
> >> > Immediately afterward, a strange dialog box began to appear everytime I
> >> > would boot my machine. The dialog box appeared right after the Windows
> >> > XP
> >> > splash screen. It is basically an all white box but with what looks
> >> > like
> >> > "junk/trash" characters in it. Generally there are only three
> >> > characters.
> >> > The first character was a like a small rectangle standing on end
> >> > followed
> >> > by
> >> > this: ?èr. The title of the dialog box was this small rectangle and ç.
> >> > I
> >> > have to click OK on the dialog box and I am immediately taken to the
> >> > desk
> >> > top. The characters might change on each boot, but there are two or
> >> > three
> >> > and always some random, weird combination.
> >> >
> >> > Any ideas as to what is causing this and how to fix it?
> >>
> >>
> >>
>
>
>

Hi Rich,

THanks for this information. I have removed most of the LAVASOFT programs.
Finally, I got most of it to delte. However, I have three BootExecute
programs.. All are under a similar Key system\ControlSet001\Session
Manager...ControlSet 003\SessionManger...Control\SessionManager. In NONE of
them did I find the entry LSDELETE.

I did a search for LSDELETE and found something under
Software\Microsoft\Windows\Currentrevsion\Istaller
Software\Microsoft\Windows\Currentrevsion\SharedDLLS

Any suggestions what to do next? I still get the same garabse/junk
characters on bootup.
Thanks


"Rich Barry" wrote:

> Bozie, try this
> Uninstall ADAWARE 2007 from add/remove programs
>
> Manually remove LAVASOFT folder in Program files
>
> Go to START, ALL PROGRAMS, ACCESSORIES, RUN
>
> Type in REGEDIT Go to HKey_Local_User\Software and
> HKey_Local_Machine\Software
>
> Search for LAVASOFT and manually delete any LAVASOFT entries
>
> Click on EDIT and then FIND
>
> Type in BOOTEXECUTE and then search and rt click on the found Bootexecute
> entry. Select Modify and
>
> Highlight and remove LSDELETE
>
> Do NOT change any other AUTOCHECK information
>
> RESTART computer and all will be back to normal
>
>
>
>
> "Bozie One" <(E-Mail Removed)> wrote in message
> news:8EA1E3F9-9EDE-4C6D-89B9-(E-Mail Removed)...
> >I believe they deleted iyesdelete.exe.
> >
> > One more issue that might be related. IN comtrol panel, display, desktop,
> > customize, I did not the Web tab. I only had the general tab. The
> > technician went into the registry, deleted a bunch of lines and viola, the
> > web tab reappeared. It was immediately after this that these trash
> > characters started appearing.
> >
> > "Rich Barry" wrote:
> >
> >> What Virus did the Symantec Tech eliminate??
> >>
> >> "Bozie One" <Bozie (E-Mail Removed)> wrote in message
> >> news:EB6B9313-2DEE-4F33-88FD-(E-Mail Removed)...
> >> > Hi.
> >> > Yesterday a technician from Symantec was helping to remove a virus
> >> > from
> >> > my
> >> > machine. He went into my registry to change some values. (I wanted to
> >> > the
> >> > titles for all desktop files transparent).
> >> >
> >> > Immediately afterward, a strange dialog box began to appear everytime I
> >> > would boot my machine. The dialog box appeared right after the Windows
> >> > XP
> >> > splash screen. It is basically an all white box but with what looks
> >> > like
> >> > "junk/trash" characters in it. Generally there are only three
> >> > characters.
> >> > The first character was a like a small rectangle standing on end
> >> > followed
> >> > by
> >> > this: ?èr. The title of the dialog box was this small rectangle and ç.
> >> > I
> >> > have to click OK on the dialog box and I am immediately taken to the
> >> > desk
> >> > top. The characters might change on each boot, but there are two or
> >> > three
> >> > and always some random, weird combination.
> >> >
> >> > Any ideas as to what is causing this and how to fix it?
> >>
> >>
> >>
>
>
>