[V_R]

Original thread.

There is a problem with the BOINC servers that is preventing agents to connect to them. You'll see a 'Project is down' message, if you look at the messages tab.

We are working on the problem but do not have an estimated time when they'll be back up.

We'll keep you posted. Hopefully everyone can survive on their task queue for the duration.


Update #1

Our servers are located at a hosting facility in Boulder, CO (USA). Unfortunately, the problem affecting the BOINC servers requires someone to have physical access to the servers. Boulder is in the middle of a significant snow storm and no-one is able to travel at this time. Additionally due to the snow storm the hosting facility is operating with significantly reduced staff. As a result it may be awhile before we are able to resolve this problem.

We sincerely apologize for the trouble.

This problem only affects BOINC clients.

Please note that no work will be lost. Also for work returned after the deadline please note that there is a 2 day grace period so your work will still be accepted.

[V_R]

Typical, they have been down since about midnight last night. As soon as i post this they get fixed!


The outage has been resolved. The hosting facility was able to get someone to reboot the server. This allowed us to connect remotely and fix the problem. Work is being sent out now and results are being validated.

[feckit]

Cheers V_R
Are you sure it's not fog effecting the servers & not snow

[V_R]

BOINC servers are in Colorado, They is having a blizzard, apparently its way worse there than it is here, Frankly i am glad i am not there, its cold enough now....

[muckshifter]

Not been able to get a result through for over 24hrs ... all PCs are havin' a nice rest.

[V_R]

You just beat me to it mucks, they went down again last night. I am guessing its down to the adverse weather over there...

FYI, It is the BOINC servers that have gone down. If you run out of work and wish to continue crunching you could install the UD Agent as a stop gap until the servers are back up. you cant run two units at once but you can continue to crunch.

Or cache more work units.

[Me__2001]

the servers have been down since about 4 or 5 pm yesterday, unfortunately i dont have any WU's stored so i'm sitting idle

[V_R]

They did come back up at one point, i managed to upload my compleated units and reload the cache. But they did go down again this morning.

[V_R]

Here is an update from WCG.....

As of the time of this post, the BOINC server remains down. I can't provide a good estimate of when it will be back up.

As a result of the BOINC server being down, the web servers were also down causing the site to be unavailable for approximately 7 hours ending about 20 minutes ago.

[feckit]

Just finished a work unit & no new work avaliable will wait until new work given out, when ever that may be.
Going to be a big backload of those needing to report when the servers go back on.
Oh well off to run AV scan, a quick defrag & download some updates