Brian has no paying customers - he is a volunteer and does not work for
Microsoft.
The message should download in full when its selected - you just need to
wait a few seconds - the person who asked the question last year apparently
wanted to download full messages, just like his pop3 account.
(Isn't gmail the problem since they limit downloads to 500 a day?)
Diane Poremsky [MVP - Outlook]
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:
http://www.slipstick.com/
OutlookForums
http://www.outlookforums.com
"Sean Harrison" wrote in message news:(E-Mail Removed)...
Brian - your suggestions are basically useless. Enabling 'download
everything' basically obviates the primary advantage of IMAP (other than
folder synch), and for Gmail users (the bulk of your non-Exchange users),
Gmail limits users to a daily total of 500 (at this writing) IMAP downloads
per day. I have at least 5000 emails in my Gmail account, so your solution
basically assures that I won't be able to use Outlook for 10 days. The only
other thing MS has is delete and recreate the account? Then just hoping that
this same Outlook bug doesn't pop up again? Eudora, TBird, and others don't
have the problem and, frankly, the IMAP protocol is fairly easy to grok -
can you guys come up with a patch or something a little more elegant than
'don't use your email client for a few days, or blow everything away,
recreate, and then hope it doesn't happen again'? I ask because I took your
suggestions, and after being locked out of my email for 2 days (I re-enabled
downloading headers only, because Gmail also locks you out of their webmail
when you exceed your bandwidth), and then rebuilding my account and waiting
forever to re-download all those headers, the same problem happened again
just a week or two later.
Please come up with a real fix for your paying customers. In the mean time,
folks, if you're a Gmail user, skip these proposed solutions - they don't
work, don't address the problem, and are much more trouble than they're
worth.
(E-Mail Removed)
> On Friday, February 19, 2010 8:13 PM sheana wrote:
> In Outlook 2007, I have it configured as an IMAP account to download my
> Gmail. It then downloaded all the headers, but not the bodies of the
> emails.
> When I click on the email, I get the following message: Cannot open this
> item. This operation is not supported until the entire message is
> downloaded.
> Download the message and try again.
>
> Well, how do I get Outlook to do that? It downloads the entire email from
> my
> ISP POP account. Please help.
>> On Friday, February 19, 2010 8:42 PM 20100220 wrote:
>> You need to configure your outlook in such a way that it downloads
>> complete
>> message including any attachments. To do this try this:
>>
>> On the Tools menu, point to Send/Receive, point to Send/Receive Settings,
>> and then click Define Send/Receive Groups.
>>
>> Select the Send/Receive group that you want to change (all Accounts) ,
>> and
>> then click Edit.
>>
>> In the dialog box you get you have the option to tick "Complete Item
>> including attachments"
>>
>> Click OK
>>
>> Hope this helps.
>>> On Friday, February 19, 2010 10:35 PM sheana wrote:
>>> I did this and it did not help. Is there anything else I can do?
>>>
>>> "20100220" wrote:
>>>> On Tuesday, February 23, 2010 2:19 PM Brian Tillman [MVP-Outlook]
>>>> wrote:
>>>> Try deleting and readding the account.
>>>> --
>>>> Brian Tillman [MVP-Outlook]
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