Disconnect the devices and open the Registry Editor (Start-Run-regedit).
Navigate to HKLM\System\CCS\Enum\USB and look for the folder
containing information about the problematic devices. Now right click
on the folder labeled Vid_Xxxx that contains the information about the
problematic devices and click Permission. Allow full control of the
key, then right click on it and delete it. Now reboot, first install
the drivers that came with it, then plug the device back in.
-----
Nathan McNulty
Treck543 wrote:
> Hi, I'm trying to install an USB bluetooth dongle on Windows XP Home
> SP2. When I plug in the dongle for the first time Windows recognize it
> and installs it with the Generic Bluetooth Radio driver. It works fine
> .. until I shut down and restart the PC.
>
> After I reboot Windows doesn't recognize the Dongle anymore. I
> sometimes get a "found new hardware wizard". Going through the wizard
> doesn't help. Windows doesn't find any driver for it. I also tried to
> install the original driver that came with the Bluetooth device but
> got an errot message.
>
> If I unplug the dongle and plug it in again Windows recognize it and
> reinstall it again. What do I need to do that Windows remembers the
> dongle after I restart the computer? Is this problem related to the
> dongle or is it an USB issue? I'm using a Microspot USB Bluetooth
> Adaptor and a DELL Dimension 8200.
>
> Thanks for the answers
> treck543
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