The Bluetooth Transponder is detected but it cannot detect
mouse or keyboard. I have uninstalled and reinstalled the
drivers from the disk and Device Manager detects Bluetooth
Transponder. It says that unit is working properly. I
have XP Service Pack 1 as well. Help, thanks in advance.

I found that accessing through the Microsoft Keyboard and
Mouse programmes did not work. Try using Control Panel /
Hardware / Wireless Conections / Bluetooth and add new
hardware from there.

Hope this works - it did for me but I got a lot of hangs
later on,

Andrew
>-----Original Message-----
>The Bluetooth Transponder is detected but it cannot
detect
>mouse or keyboard. I have uninstalled and reinstalled
the
>drivers from the disk and Device Manager detects
Bluetooth
>Transponder. It says that unit is working properly. I
>have XP Service Pack 1 as well. Help, thanks in advance.
>.
>

I have tried that route as well. It tries to detect the
mouse and keyboard but comes up with empty results.
Anything else? Does a hotfix or service pack interfere?


>-----Original Message-----
>I found that accessing through the Microsoft Keyboard and
>Mouse programmes did not work. Try using Control Panel /
>Hardware / Wireless Conections / Bluetooth and add new
>hardware from there.
>
>Hope this works - it did for me but I got a lot of hangs
>later on,
>
>Andrew
>>-----Original Message-----
>>The Bluetooth Transponder is detected but it cannot
>detect
>>mouse or keyboard. I have uninstalled and reinstalled
>the
>>drivers from the disk and Device Manager detects
>Bluetooth
>>Transponder. It says that unit is working properly. I
>>have XP Service Pack 1 as well. Help, thanks in advance.
>>.
>>
>.
>

d

Make sure the batteries are functional.

Disconnect any unnecessary USB devices and try and ensure that no other
wireless devices (phones, microwaves, wireless networks, etc) are in use
nearby.

Make sure the transceiver is properly connected to a system USB port and
look through the information on the following links.

811798 - Bluetooth Desktop: Input device stops working and is not detected
http://support.microsoft.com/default...b;EN-US;811798

alternatively

811797 - Bluetooth: Device stops working and is no longer detected
http://support.microsoft.com/default...b;en-us;811797

Post an update when you can.

Hope that helps
Pete
--------------------------

"dcarter" wrote in message
> The Bluetooth Transponder is detected but it cannot detect
> mouse or keyboard. I have uninstalled and reinstalled the
> drivers from the disk and Device Manager detects Bluetooth
> Transponder. It says that unit is working properly. I
> have XP Service Pack 1 as well. Help, thanks in advance.