If I log in to the main user account in Windows XP, I
keep getting a blue screen as soon as I enter in my user
password which tells me that Windows has detected a
hardware or software problem and has to shut down.
However, if I log in to the computer as a different user,
my son's for instance, I am able to access the computer
(but, without access to all files).

In my troubleshooting, I did attempt to temporarily
remove the registry settings from the main user account,
but when I went to do this from another account, it
immediately blue screened as soon as I attempted to make
any modifications to the main account.

Thoughts? We are perplexed.

Jeff,

Just a bit of background, any new software? or Hardware
before the issue started occuring?

Regards

Mike Bright MCP, MSP

e:(E-Mail Removed)

---------------------------------------------------------
Posted 23nd July 2004 (07:53) GMT

Mike, no we had not installed any new software or
hardware in some time.

Jeff

>-----Original Message-----
>Jeff,
>
>Just a bit of background, any new software? or Hardware
>before the issue started occuring?
>
>Regards
>
>Mike Bright MCP, MSP
>
>e:(E-Mail Removed)
>
>---------------------------------------------------------
>Posted 23nd July 2004 (07:53) GMT
>
>.
>

win 2k and xp do not normally blue screen unless there is
bad hardware/drivers installed. Software has to go
*really* bad before this happens.


>-----Original Message-----
>If I log in to the main user account in Windows XP, I
>keep getting a blue screen as soon as I enter in my user
>password which tells me that Windows has detected a
>hardware or software problem and has to shut down.
>However, if I log in to the computer as a different user,
>my son's for instance, I am able to access the computer
>(but, without access to all files).
>
>In my troubleshooting, I did attempt to temporarily
>remove the registry settings from the main user account,
>but when I went to do this from another account, it
>immediately blue screened as soon as I attempted to make
>any modifications to the main account.
>
>Thoughts? We are perplexed.
>
>.
>