Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
Screen comes up about 8 times so far, freezes
everything. Dell Techs say: it's corrupt, have to
reinstall windows, back up data, maybe it's spyware,
maybe it's driver, maybe not defragmenting enough (!!?),
yet they have no qualified tech in Philadelphia I can
take it to and pay to fix it, despite full warranty. I'm
no tech and I don't wanna erase everything by myself.
Last time it froze to blue screen while typing password
in Yahoo mail. WTF. Kate.

What is the error message on the blue screen?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Kate" <(E-Mail Removed)> wrote in message
news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
> Screen comes up about 8 times so far, freezes
> everything. Dell Techs say: it's corrupt, have to
> reinstall windows, back up data, maybe it's spyware,
> maybe it's driver, maybe not defragmenting enough (!!?),
> yet they have no qualified tech in Philadelphia I can
> take it to and pay to fix it, despite full warranty. I'm
> no tech and I don't wanna erase everything by myself.
> Last time it froze to blue screen while typing password
> in Yahoo mail. WTF. Kate.

>-----Original Message-----
>What is the error message on the blue screen?
"A problem has been dettected and windows has been shut
down to prevent damage to your computer.
If this is the first time you've seen this Stop error
screen, restart your computer. If this screen appears
again, follow these steps:
Run a system diagnostic utility supplied by your hardware
manufacturer. In particular, run a memory check and
check for faulty or mismatched memory. Try changing
video adapters.
Disable or remove any newly installed hardware and
drivers. Disable or remove any newly installed
software. If you need to use Safe Mode to remove or
disable components, restart your computer, press F8 to
select Advanced Startup Options, and then select Safe
Mode.
Technical information:
STOP: 0x000000007F (0x0000000000...etc
Beginning dump of physical memory
Physical Memory dump complete.
Contact your system administrator or technical support
group for further assistance."

>-----Original Message-----
>What is the error message on the blue screen?
"A problem has been dettected and windows has been shut
down to prevent damage to your computer.
If this is the first time you've seen this Stop error
screen, restart your computer. If this screen appears
again, follow these steps:
Run a system diagnostic utility supplied by your hardware
manufacturer. In particular, run a memory check and
check for faulty or mismatched memory. Try changing
video adapters.
Disable or remove any newly installed hardware and
drivers. Disable or remove any newly installed
software. If you need to use Safe Mode to remove or
disable components, restart your computer, press F8 to
select Advanced Startup Options, and then select Safe
Mode.
Technical information:
STOP: 0x000000007F (0x0000000000...etc
Beginning dump of physical memory
Physical Memory dump complete.
Contact your system administrator or technical support
group for further assistance."

>-----Original Message-----
>What is the error message on the blue screen?
>
>--
>Best of Luck,
>
>Rick Rogers, aka "Nutcase" - Microsoft MVP
>http://mvp.support.microsoft.com/
>Associate Expert - WindowsXP Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Windows help - www.rickrogers.org
>
>"Kate" <(E-Mail Removed)> wrote in
message
>news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
>> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
>> Screen comes up about 8 times so far, freezes
>> everything. Dell Techs say: it's corrupt, have to
>> reinstall windows, back up data, maybe it's spyware,
>> maybe it's driver, maybe not defragmenting enough
(!!?),
>> yet they have no qualified tech in Philadelphia I can
>> take it to and pay to fix it, despite full warranty.
I'm
>> no tech and I don't wanna erase everything by myself.
>> Last time it froze to blue screen while typing password
>> in Yahoo mail. WTF. Kate.
>
>
>.
>

Hello Kate
I have a few ?'s
Have you downloaded and new drivers lately?

Have you been to Windows Update and download all the updates.
www.windowsupdate.com

Do you have more then 1 RAM stick installed?

Do you know what kind of video card you have.

This is sounding like a hardware problem, but I have a couple of things to
try just in case.

Do a System File Check
Start>Run>(type) cmd (enter)>(type) sfc /scannow (enter) (notice the space
between sfc & / )

Have you checked for any malware or adware lately.
Download, Update & Run
www.spysweeper.com


--
Haus
Live your life so that whenever you lose, you are ahead.
(Will Rogers)



"Kate" <(E-Mail Removed)> wrote in message
news:7e5601c47765$81521920$(E-Mail Removed)...
> >-----Original Message-----
>>What is the error message on the blue screen?
> "A problem has been dettected and windows has been shut
> down to prevent damage to your computer.
> If this is the first time you've seen this Stop error
> screen, restart your computer. If this screen appears
> again, follow these steps:
> Run a system diagnostic utility supplied by your hardware
> manufacturer. In particular, run a memory check and
> check for faulty or mismatched memory. Try changing
> video adapters.
> Disable or remove any newly installed hardware and
> drivers. Disable or remove any newly installed
> software. If you need to use Safe Mode to remove or
> disable components, restart your computer, press F8 to
> select Advanced Startup Options, and then select Safe
> Mode.
> Technical information:
> STOP: 0x000000007F (0x0000000000...etc
> Beginning dump of physical memory
> Physical Memory dump complete.
> Contact your system administrator or technical support
> group for further assistance."
>
>>-----Original Message-----
>>What is the error message on the blue screen?
>>
>>--
>>Best of Luck,
>>
>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>http://mvp.support.microsoft.com/
>>Associate Expert - WindowsXP Expert Zone
>>www.microsoft.com/windowsxp/expertzone
>>Windows help - www.rickrogers.org
>>
>>"Kate" <(E-Mail Removed)> wrote in
> message
>>news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
>>> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
>>> Screen comes up about 8 times so far, freezes
>>> everything. Dell Techs say: it's corrupt, have to
>>> reinstall windows, back up data, maybe it's spyware,
>>> maybe it's driver, maybe not defragmenting enough
> (!!?),
>>> yet they have no qualified tech in Philadelphia I can
>>> take it to and pay to fix it, despite full warranty.
> I'm
>>> no tech and I don't wanna erase everything by myself.
>>> Last time it froze to blue screen while typing password
>>> in Yahoo mail. WTF. Kate.
>>
>>
>>.
>>

Hi Kate,

Could be this:

Windows Stops Responding with "Stop Error 0x7F" Error Message
http://support.microsoft.com/?kbid=814789

or this:

You Receive a "Stop 0x0000007F" Error Message or Your Computer Unexpectedly
Restarts
http://support.microsoft.com/?kbid=822789

Either way, reinstalling is not the answer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Kate" <(E-Mail Removed)> wrote in message
news:7e5601c47765$81521920$(E-Mail Removed)...
> >-----Original Message-----
> >What is the error message on the blue screen?
> "A problem has been dettected and windows has been shut
> down to prevent damage to your computer.
> If this is the first time you've seen this Stop error
> screen, restart your computer. If this screen appears
> again, follow these steps:
> Run a system diagnostic utility supplied by your hardware
> manufacturer. In particular, run a memory check and
> check for faulty or mismatched memory. Try changing
> video adapters.
> Disable or remove any newly installed hardware and
> drivers. Disable or remove any newly installed
> software. If you need to use Safe Mode to remove or
> disable components, restart your computer, press F8 to
> select Advanced Startup Options, and then select Safe
> Mode.
> Technical information:
> STOP: 0x000000007F (0x0000000000...etc
> Beginning dump of physical memory
> Physical Memory dump complete.
> Contact your system administrator or technical support
> group for further assistance."
>
> >-----Original Message-----
> >What is the error message on the blue screen?
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers, aka "Nutcase" - Microsoft MVP
> >http://mvp.support.microsoft.com/
> >Associate Expert - WindowsXP Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Windows help - www.rickrogers.org
> >
> >"Kate" <(E-Mail Removed)> wrote in
> message
> >news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
> >> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
> >> Screen comes up about 8 times so far, freezes
> >> everything. Dell Techs say: it's corrupt, have to
> >> reinstall windows, back up data, maybe it's spyware,
> >> maybe it's driver, maybe not defragmenting enough
> (!!?),
> >> yet they have no qualified tech in Philadelphia I can
> >> take it to and pay to fix it, despite full warranty.
> I'm
> >> no tech and I don't wanna erase everything by myself.
> >> Last time it froze to blue screen while typing password
> >> in Yahoo mail. WTF. Kate.
> >
> >
> >.
> >

Not sure what a driver is, but I'd say no. Video card,
128MB DDR NVidia GeForce TX 5200 graphics card (same as
video? I don't do gaming), did the Systems File Check,
did spysweeper (first time ever), two of 25 were adware
(Alexa Toolbar and SmartTags), rest were cookies. So, I
will go to bed now, 11PM in Philly, I'll check if you
have a response tomorrow and thank you for your
assistance. If BlueScreen comes up again, I shall try
you guys again. Thanks, Kate.
>-----Original Message-----
>Hello Kate
>I have a few ?'s
>Have you downloaded and new drivers lately?
>
>Have you been to Windows Update and download all the
updates.
>www.windowsupdate.com
>
>Do you have more then 1 RAM stick installed?
>
>Do you know what kind of video card you have.
>
>This is sounding like a hardware problem, but I have a
couple of things to
>try just in case.
>
>Do a System File Check
>Start>Run>(type) cmd (enter)>(type) sfc /scannow (enter)
(notice the space
>between sfc & / )
>
>Have you checked for any malware or adware lately.
>Download, Update & Run
>www.spysweeper.com
>
>
>--
>Haus
>Live your life so that whenever you lose, you are ahead.
>(Will Rogers)
>
>
>
>"Kate" <(E-Mail Removed)> wrote in
message
>news:7e5601c47765$81521920$(E-Mail Removed)...
>> >-----Original Message-----
>>>What is the error message on the blue screen?
>> "A problem has been dettected and windows has been shut
>> down to prevent damage to your computer.
>> If this is the first time you've seen this Stop error
>> screen, restart your computer. If this screen appears
>> again, follow these steps:
>> Run a system diagnostic utility supplied by your
hardware
>> manufacturer. In particular, run a memory check and
>> check for faulty or mismatched memory. Try changing
>> video adapters.
>> Disable or remove any newly installed hardware and
>> drivers. Disable or remove any newly installed
>> software. If you need to use Safe Mode to remove or
>> disable components, restart your computer, press F8 to
>> select Advanced Startup Options, and then select Safe
>> Mode.
>> Technical information:
>> STOP: 0x000000007F (0x0000000000...etc
>> Beginning dump of physical memory
>> Physical Memory dump complete.
>> Contact your system administrator or technical support
>> group for further assistance."
>>
>>>-----Original Message-----
>>>What is the error message on the blue screen?
>>>
>>>--
>>>Best of Luck,
>>>
>>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>http://mvp.support.microsoft.com/
>>>Associate Expert - WindowsXP Expert Zone
>>>www.microsoft.com/windowsxp/expertzone
>>>Windows help - www.rickrogers.org
>>>
>>>"Kate" <(E-Mail Removed)> wrote in
>> message
>>>news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
>>>> Bought Dell Dimension 8300 in Jan. 04, since Feb.
Blue
>>>> Screen comes up about 8 times so far, freezes
>>>> everything. Dell Techs say: it's corrupt, have to
>>>> reinstall windows, back up data, maybe it's spyware,
>>>> maybe it's driver, maybe not defragmenting enough
>> (!!?),
>>>> yet they have no qualified tech in Philadelphia I can
>>>> take it to and pay to fix it, despite full warranty.
>> I'm
>>>> no tech and I don't wanna erase everything by myself.
>>>> Last time it froze to blue screen while typing
password
>>>> in Yahoo mail. WTF. Kate.
>>>
>>>
>>>.
>>>
>
>
>.
>

Kate
Post back if you still have trouble.

Drivers are coded files that come on the installation disks with hardware
such as printers, video cards, scanners, ect.
You have to install drivers in order for hardware to work.

That is a nice video card hope that isn't causing any problems.

Be sure to go to the Windows Update site and download all the updates.
www.windowsupdate.com


--
Good Day
Haus
2 Timothy 4:8 Finally, there is laid up for me the crown of righteousness,
which the Lord, the righteous Judge,
will give to me on that Day, and not to me only but also to all who have
loved His appearing.


"Kate" <(E-Mail Removed)> wrote in message
news:7daf01c47774$367cd980$(E-Mail Removed)...
> Not sure what a driver is, but I'd say no. Video card,
> 128MB DDR NVidia GeForce TX 5200 graphics card (same as
> video? I don't do gaming), did the Systems File Check,
> did spysweeper (first time ever), two of 25 were adware
> (Alexa Toolbar and SmartTags), rest were cookies. So, I
> will go to bed now, 11PM in Philly, I'll check if you
> have a response tomorrow and thank you for your
> assistance. If BlueScreen comes up again, I shall try
> you guys again. Thanks, Kate.
>>-----Original Message-----
>>Hello Kate
>>I have a few ?'s
>>Have you downloaded and new drivers lately?
>>
>>Have you been to Windows Update and download all the
> updates.
>>www.windowsupdate.com
>>
>>Do you have more then 1 RAM stick installed?
>>
>>Do you know what kind of video card you have.
>>
>>This is sounding like a hardware problem, but I have a
> couple of things to
>>try just in case.
>>
>>Do a System File Check
>>Start>Run>(type) cmd (enter)>(type) sfc /scannow (enter)
> (notice the space
>>between sfc & / )
>>
>>Have you checked for any malware or adware lately.
>>Download, Update & Run
>>www.spysweeper.com
>>
>>
>>--
>>Haus
>>Live your life so that whenever you lose, you are ahead.
>>(Will Rogers)
>>
>>
>>
>>"Kate" <(E-Mail Removed)> wrote in
> message
>>news:7e5601c47765$81521920$(E-Mail Removed)...
>>> >-----Original Message-----
>>>>What is the error message on the blue screen?
>>> "A problem has been dettected and windows has been shut
>>> down to prevent damage to your computer.
>>> If this is the first time you've seen this Stop error
>>> screen, restart your computer. If this screen appears
>>> again, follow these steps:
>>> Run a system diagnostic utility supplied by your
> hardware
>>> manufacturer. In particular, run a memory check and
>>> check for faulty or mismatched memory. Try changing
>>> video adapters.
>>> Disable or remove any newly installed hardware and
>>> drivers. Disable or remove any newly installed
>>> software. If you need to use Safe Mode to remove or
>>> disable components, restart your computer, press F8 to
>>> select Advanced Startup Options, and then select Safe
>>> Mode.
>>> Technical information:
>>> STOP: 0x000000007F (0x0000000000...etc
>>> Beginning dump of physical memory
>>> Physical Memory dump complete.
>>> Contact your system administrator or technical support
>>> group for further assistance."
>>>
>>>>-----Original Message-----
>>>>What is the error message on the blue screen?
>>>>
>>>>--
>>>>Best of Luck,
>>>>
>>>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>http://mvp.support.microsoft.com/
>>>>Associate Expert - WindowsXP Expert Zone
>>>>www.microsoft.com/windowsxp/expertzone
>>>>Windows help - www.rickrogers.org
>>>>
>>>>"Kate" <(E-Mail Removed)> wrote in
>>> message
>>>>news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
>>>>> Bought Dell Dimension 8300 in Jan. 04, since Feb.
> Blue
>>>>> Screen comes up about 8 times so far, freezes
>>>>> everything. Dell Techs say: it's corrupt, have to
>>>>> reinstall windows, back up data, maybe it's spyware,
>>>>> maybe it's driver, maybe not defragmenting enough
>>> (!!?),
>>>>> yet they have no qualified tech in Philadelphia I can
>>>>> take it to and pay to fix it, despite full warranty.
>>> I'm
>>>>> no tech and I don't wanna erase everything by myself.
>>>>> Last time it froze to blue screen while typing
> password
>>>>> in Yahoo mail. WTF. Kate.
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>

Test your memory I just had the same problem with my 8300, tech had me
reload xp 3 times still had problems, ran a program call memtest-86 v3.0
(you can google it) download it put it on a floppy and reboot your system
the program will self start if you get any errors with in a few hours (I ran
it over night had 3,000 errors by morning). Put in new memory. I did all is
well

PS my started in dec till a month ago, don't use the mem test on the dell cd
it sucks

--
-Tommy M

"Kate" <(E-Mail Removed)> wrote in message
news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
> Screen comes up about 8 times so far, freezes
> everything. Dell Techs say: it's corrupt, have to
> reinstall windows, back up data, maybe it's spyware,
> maybe it's driver, maybe not defragmenting enough (!!?),
> yet they have no qualified tech in Philadelphia I can
> take it to and pay to fix it, despite full warranty. I'm
> no tech and I don't wanna erase everything by myself.
> Last time it froze to blue screen while typing password
> in Yahoo mail. WTF. Kate.


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.733 / Virus Database: 487 - Release Date: 8/2/2004

Greetings. Blue Screen just came up again.
(0x0000007F...) I was looking at various websites on
nature photos all evening and it stopped in the middle of
clicking onto another. A couple things I neglected to
respond last time: I have 1024MB DDR SDRAM at 400MHz,
don't know if that means more than 1 stick ram. I do
windows update whenever the box comes up, but I will go
into their site and update again, in case I missed
something. I did install a Canon i960 printer and
scanner, which came with the computer, so I guess there
was a driver installed.

This time I took a photo of the blue screen, I just wish
I knew where in Philadelphia to take it. Going to bed
now, will check in again. I can be reached at
(E-Mail Removed). Thanks, Kate.

>-----Original Message-----
>Kate
>Post back if you still have trouble.
>
>Drivers are coded files that come on the installation
disks with hardware
>such as printers, video cards, scanners, ect.
>You have to install drivers in order for hardware to
work.
>
>That is a nice video card hope that isn't causing any
problems.
>
>Be sure to go to the Windows Update site and download
all the updates.
>www.windowsupdate.com
>
>
>--
>Good Day
>Haus
>2 Timothy 4:8 Finally, there is laid up for me the
crown of righteousness,
>which the Lord, the righteous Judge,
>will give to me on that Day, and not to me only but also
to all who have
>loved His appearing.
>
>
>"Kate" <(E-Mail Removed)> wrote in
message
>news:7daf01c47774$367cd980$(E-Mail Removed)...
>> Not sure what a driver is, but I'd say no. Video card,
>> 128MB DDR NVidia GeForce TX 5200 graphics card (same as
>> video? I don't do gaming), did the Systems File Check,
>> did spysweeper (first time ever), two of 25 were adware
>> (Alexa Toolbar and SmartTags), rest were cookies. So,
I
>> will go to bed now, 11PM in Philly, I'll check if you
>> have a response tomorrow and thank you for your
>> assistance. If BlueScreen comes up again, I shall try
>> you guys again. Thanks, Kate.
>>>-----Original Message-----
>>>Hello Kate
>>>I have a few ?'s
>>>Have you downloaded and new drivers lately?
>>>
>>>Have you been to Windows Update and download all the
>> updates.
>>>www.windowsupdate.com
>>>
>>>Do you have more then 1 RAM stick installed?
>>>
>>>Do you know what kind of video card you have.
>>>
>>>This is sounding like a hardware problem, but I have a
>> couple of things to
>>>try just in case.
>>>
>>>Do a System File Check
>>>Start>Run>(type) cmd (enter)>(type) sfc /scannow
(enter)
>> (notice the space
>>>between sfc & / )
>>>
>>>Have you checked for any malware or adware lately.
>>>Download, Update & Run
>>>www.spysweeper.com
>>>
>>>
>>>--
>>>Haus
>>>Live your life so that whenever you lose, you are
ahead.
>>>(Will Rogers)
>>>
>>>
>>>
>>>"Kate" <(E-Mail Removed)> wrote in
>> message
>>>news:7e5601c47765$81521920$(E-Mail Removed)...
>>>> >-----Original Message-----
>>>>>What is the error message on the blue screen?
>>>> "A problem has been dettected and windows has been
shut
>>>> down to prevent damage to your computer.
>>>> If this is the first time you've seen this Stop error
>>>> screen, restart your computer. If this screen
appears
>>>> again, follow these steps:
>>>> Run a system diagnostic utility supplied by your
>> hardware
>>>> manufacturer. In particular, run a memory check and
>>>> check for faulty or mismatched memory. Try changing
>>>> video adapters.
>>>> Disable or remove any newly installed hardware and
>>>> drivers. Disable or remove any newly installed
>>>> software. If you need to use Safe Mode to remove or
>>>> disable components, restart your computer, press F8
to
>>>> select Advanced Startup Options, and then select Safe
>>>> Mode.
>>>> Technical information:
>>>> STOP: 0x000000007F (0x0000000000...etc
>>>> Beginning dump of physical memory
>>>> Physical Memory dump complete.
>>>> Contact your system administrator or technical
support
>>>> group for further assistance."
>>>>
>>>>>-----Original Message-----
>>>>>What is the error message on the blue screen?
>>>>>
>>>>>--
>>>>>Best of Luck,
>>>>>
>>>>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>http://mvp.support.microsoft.com/
>>>>>Associate Expert - WindowsXP Expert Zone
>>>>>www.microsoft.com/windowsxp/expertzone
>>>>>Windows help - www.rickrogers.org
>>>>>
>>>>>"Kate" <(E-Mail Removed)> wrote in
>>>> message
>>>>>news:7fdd01c4775b$7faa1a00$(E-Mail Removed)...
>>>>>> Bought Dell Dimension 8300 in Jan. 04, since Feb.
>> Blue
>>>>>> Screen comes up about 8 times so far, freezes
>>>>>> everything. Dell Techs say: it's corrupt, have to
>>>>>> reinstall windows, back up data, maybe it's
spyware,
>>>>>> maybe it's driver, maybe not defragmenting enough
>>>> (!!?),
>>>>>> yet they have no qualified tech in Philadelphia I
can
>>>>>> take it to and pay to fix it, despite full
warranty.
>>>> I'm
>>>>>> no tech and I don't wanna erase everything by
myself.
>>>>>> Last time it froze to blue screen while typing
>> password
>>>>>> in Yahoo mail. WTF. Kate.
>>>>>
>>>>>
>>>>>.
>>>>>
>>>
>>>
>>>.
>>>
>
>
>.
>