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Blue screen!! plz help..

 
 
Sami
Guest
Posts: n/a
 
      19th Aug 2008
Dear friend,

Few days ago I faced blue screen with following error message:


A problem has been detected and Windows has been shut down to prevent damage
to your computer.

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you have seen this stop error screen, restart
yoyur computer.
If this screen appears again, follow these steps:

Check to make sure any new hardware of software is properly installed. If
this is new installation, ask your hardware or software manufaturer for any
Windows updates you maight need.

If problem continue, disable or remove any newly installed hardware or
software. Disable BIOS memeroy option such as caching or shadowing. If you
need to use safe mode to remove or disable componenets, restart your
computer, press F8 to select advanced startup options, and then select safe
mode.

Technical information:

*** STOP: 0X0000000A (0XF8966070, 0X00000002, 0X00000001, 0X804D9F6C)

Begning dump of physical memory.
Physical memmory dump complete
Contact system administrator or technical support group for further
assistance.



and error eport to MS as of following:


Microsoft Error reporting:
Error signature:
BCCode : 1000000a BCP1 : F8966070 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 804D9F6C OSVer : 5_1_2600 SP : 2_0 Product : 256_1

The following files will be included in this error report:
C:\DOCUME~1\MOHAMM~1\LOCALS~1\Temp\WER0c19.dir00\Mini081908-01.dmp
C:\DOCUME~1\MOHAMM~1\LOCALS~1\Temp\WER0c19.dir00\sysdata.xml


My system spec:

Notebook: Fujitsu Siemens lifebook c1110
Intel (R) Pentium (R)M
Precessor 1400 MHz
797MHz, 509 MB of RAM



After that I formatted drive C and installed fresh copy of Win XP Pro SP2
but again same problem is there.

Any healpful idea would be highly appreciated.

Sami

 
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Rey Santos
Guest
Posts: n/a
 
      19th Aug 2008

You can analyze this files using debugging tools:

How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263

Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that
caused the error. Sometimes when it's a device driver it means that that
device is causing the BSOD and by disabling it or updating the driver your
system will run stable. If you don't know what device that name relates to
then Google it.

Rey


"Sami" wrote:

> Dear friend,
>
> Few days ago I faced blue screen with following error message:
>
>
> A problem has been detected and Windows has been shut down to prevent damage
> to your computer.
>
> IRQL_NOT_LESS_OR_EQUAL
>
> If this is the first time you have seen this stop error screen, restart
> yoyur computer.
> If this screen appears again, follow these steps:
>
> Check to make sure any new hardware of software is properly installed. If
> this is new installation, ask your hardware or software manufaturer for any
> Windows updates you maight need.
>
> If problem continue, disable or remove any newly installed hardware or
> software. Disable BIOS memeroy option such as caching or shadowing. If you
> need to use safe mode to remove or disable componenets, restart your
> computer, press F8 to select advanced startup options, and then select safe
> mode.
>
> Technical information:
>
> *** STOP: 0X0000000A (0XF8966070, 0X00000002, 0X00000001, 0X804D9F6C)
>
> Begning dump of physical memory.
> Physical memmory dump complete
> Contact system administrator or technical support group for further
> assistance.
>
>
>
> and error eport to MS as of following:
>
>
> Microsoft Error reporting:
> Error signature:
> BCCode : 1000000a BCP1 : F8966070 BCP2 : 00000002 BCP3 : 00000001
> BCP4 : 804D9F6C OSVer : 5_1_2600 SP : 2_0 Product : 256_1
>
> The following files will be included in this error report:
> C:\DOCUME~1\MOHAMM~1\LOCALS~1\Temp\WER0c19.dir00\Mini081908-01.dmp
> C:\DOCUME~1\MOHAMM~1\LOCALS~1\Temp\WER0c19.dir00\sysdata.xml
>
>
> My system spec:
>
> Notebook: Fujitsu Siemens lifebook c1110
> Intel (R) Pentium (R)M
> Precessor 1400 MHz
> 797MHz, 509 MB of RAM
>
>
>
> After that I formatted drive C and installed fresh copy of Win XP Pro SP2
> but again same problem is there.
>
> Any healpful idea would be highly appreciated.
>
> Sami
>

 
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