[aratley]

I have a user who we are having trouble with they keep getting a blue screen. I have attaced the dumpchk analysis any ideas on what causing it as the BugCheckCode seems very generic.

Loading dump file Mini071610-01.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 06c00380
PfnDataBase 810a6000
PsLoadedModuleList 8055c720
PsActiveProcessHead 805628b8
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 1000008e
BugCheckParameter1 80000004
BugCheckParameter2 806eaad1
BugCheckParameter3 a8bbe804
BugCheckParameter4 00000000
PaeEnabled 00000001
KdDebuggerDataBlock 8054c2e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000200
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 000017ec
DriverListOffset 00004400
DriverCount 00000073
StringPoolOffset 00006628
StringPoolSize 00000fe0
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack a8bbe814
DebuggerDataOffset 00004170
DebuggerDataSize 00000290
DataBlocksOffset 00007608
DataBlocksCount 00000003


Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible

Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c720
Debug session time: Fri Jul 16 10:31:39 2010
System Uptime: 0 days 2:02:30
start end module name
804d7000 806e2000 nt Checksum: 001F5947 Timestamp: Tue Dec 08 17:
35:10 2009 (4B1E8E4E)

Unloaded modules:
a89f6000 a8a20000 kmixer.sys Timestamp: unavailable (00000000)
a8f39000 a8f63000 kmixer.sys Timestamp: unavailable (00000000)
f7d3b000 f7d3c000 drmkaud.sys Timestamp: unavailable (00000000)
a917b000 a9188000 DMusic.sys Timestamp: unavailable (00000000)
a9003000 a9026000 aec.sys Timestamp: unavailable (00000000)
a90cb000 a90d9000 swmidi.sys Timestamp: unavailable (00000000)
f7ba8000 f7baa000 splitter.sys Timestamp: unavailable (00000000)
f7aa2000 f7aa6000 kbdhid.sys Timestamp: unavailable (00000000)
f7822000 f782f000 i8042prt.SYS Timestamp: unavailable (00000000)
f795a000 f795f000 Cdaudio.SYS Timestamp: unavailable (00000000)
f7a8a000 f7a8d000 Sfloppy.SYS Timestamp: unavailable (00000000)
f7952000 f7957000 Flpydisk.SYS Timestamp: unavailable (00000000)
f794a000 f7951000 Fdc.SYS Timestamp: unavailable (00000000)

Finished dump check

[Zerocool]

Hi aratley,
Try F8 option during windows start up and load the option "Disable automatic restart on system failure" so the BSOD stays on screen. Then write down the 0x0000 codes you see and post back, these will saw us what caused the problem.