Wind" wrote:

> Hello - I know very little about the windows xp system so I hope I can
> understand answers. When I turn on the computer it will roll the black,
> Windows loading screen and then come up to a blue screen with the logo in the
> center. It never goes any further. No buttons work so I have no clue what
> to do to make it move on. Please help as my college school work in on this
> computer.
> Thanks so much!!!
> --
> Windssong

Hello Windssong I work over at staples electronics and I am here on my lunch
looking into this exact problem because I have had 2 customers in the last
hour call my store with the exact same problem and another customer that walk
in describing the same thing I am not sure if its a new security issue that
is out there but I am keeping my eye on this one so if I find anything out I
will be sure to post it here.



Hi Jayhawk - My son tells me yesterday that he uploaded a spy zapper program
recommended by AOL. I don't know if this is the problem but it was the start
of what is happening.
Thanks
--
Windssong

actually all 3 of my customers today say they use AOL so maybe they are to
blam for this one. I am still looking into it I will be back with more
updates.

"Wind" wrote:

> Wind" wrote:
>
> > Hello - I know very little about the windows xp system so I hope I can
> > understand answers. When I turn on the computer it will roll the black,
> > Windows loading screen and then come up to a blue screen with the logo in the
> > center. It never goes any further. No buttons work so I have no clue what
> > to do to make it move on. Please help as my college school work in on this
> > computer.
> > Thanks so much!!!
> > --
> > Windssong
>
> Hello Windssong I work over at staples electronics and I am here on my lunch
> looking into this exact problem because I have had 2 customers in the last
> hour call my store with the exact same problem and another customer that walk
> in describing the same thing I am not sure if its a new security issue that
> is out there but I am keeping my eye on this one so if I find anything out I
> will be sure to post it here.
>
>
>
> Hi Jayhawk - My son tells me yesterday that he uploaded a spy zapper program
> recommended by AOL. I don't know if this is the problem but it was the start
> of what is happening.
> Thanks
> --
> Windssong

Thanks Jay - I will be back later tonight. Hope you find something for me
--
Windssong


"JayHawk" wrote:

> actually all 3 of my customers today say they use AOL so maybe they are to
> blam for this one. I am still looking into it I will be back with more
> updates.
>
> "Wind" wrote:
>
> > Wind" wrote:
> >
> > > Hello - I know very little about the windows xp system so I hope I can
> > > understand answers. When I turn on the computer it will roll the black,
> > > Windows loading screen and then come up to a blue screen with the logo in the
> > > center. It never goes any further. No buttons work so I have no clue what
> > > to do to make it move on. Please help as my college school work in on this
> > > computer.
> > > Thanks so much!!!
> > > --
> > > Windssong
> >
> > Hello Windssong I work over at staples electronics and I am here on my lunch
> > looking into this exact problem because I have had 2 customers in the last
> > hour call my store with the exact same problem and another customer that walk
> > in describing the same thing I am not sure if its a new security issue that
> > is out there but I am keeping my eye on this one so if I find anything out I
> > will be sure to post it here.
> >
> >
> >
> > Hi Jayhawk - My son tells me yesterday that he uploaded a spy zapper program
> > recommended by AOL. I don't know if this is the problem but it was the start
> > of what is happening.
> > Thanks
> > --
> > Windssong