Wind" <(E-Mail Removed)> wrote in message
news:355A44F7-0878-4753-8162-(E-Mail Removed)...
> Hello - I know very little about the windows xp system so I hope I can
> understand answers. When I turn on the computer it will roll the black,
> Windows loading screen and then come up to a blue screen with the logo in
> the
> center. It never goes any further. No buttons work so I have no clue
> what
> to do to make it move on. Please help as my college school work in on
> this
> computer.
> Thanks so much!!!
see if you can boot up in safe mode
hit F8 right after the bios message
if you can get to safe mode there are a few things you can try:
run chkdsk /f to correct any possible file system errors
also try running msconfig and take all apps out of start up...
if you system boots up ok...
all you prob. need in startup would be your firewall and virus checker.
if all else fails...but you can get to safe mode...
you can try a system restore
Philo - my son tells me before this happened yesterday he had uploaded an
aol spy zapper recommended by aol. I don't know if that helps or not
Thanks
--
Windssong
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