My HP Notebook which has been running without any crashes now for several
months, yesterday (and this morning) has now blue-screened FOUR times, each
time when restoring from hibernate. At first, I thought it may be my 3G data
card, but the event even occurs when the data card is NOT installed. The only
answer I can think that may be relavent is the patches that were applied last
week as part of "Patch Tuesday".

Has anyone else experienced this behaviour?

What is the answer?

Has Microsoft screwed up again (for the second month in a row)?

This behaviour is beginning to make me think I should be dumping Microsoft
in favour of something known to be robust, namely Linux.
--
Chris Jones

Chris

What is the Stop Error Reort?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard and mouse for this exercise only.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Chris Jones wrote:
> My HP Notebook which has been running without any crashes now for
> several months, yesterday (and this morning) has now blue-screened
> FOUR times, each time when restoring from hibernate. At first, I
> thought it may be my 3G data card, but the event even occurs when the
> data card is NOT installed. The only answer I can think that may be
> relavent is the patches that were applied last week as part of "Patch
> Tuesday".
>
> Has anyone else experienced this behaviour?
>
> What is the answer?
>
> Has Microsoft screwed up again (for the second month in a row)?
>
> This behaviour is beginning to make me think I should be dumping
> Microsoft in favour of something known to be robust, namely Linux.

"Chris Jones" <(E-Mail Removed)> wrote in message
news:7A577FB2-9F25-4242-814E-(E-Mail Removed)...
> My HP Notebook which has been running without any crashes now for several
> months, yesterday (and this morning) has now blue-screened FOUR times,
> each
> time when restoring from hibernate. At first, I thought it may be my 3G
> data
> card, but the event even occurs when the data card is NOT installed. The
> only
> answer I can think that may be relavent [relevant?] is the patches that
> were
> applied last week as part of "Patch Tuesday".
>
> Has anyone else experienced this behaviour?
>
> What is the answer?
>
> Has Microsoft screwed up again (for the second month in a row)?
>
> This behaviour is beginning to make me think I should be dumping Microsoft
> in favour of something known to be robust, namely Linux.
> --
> Chris Jones
>

Seeing that your mind is already made up, I definitely recommend Linux.

Gerry

Thanks for the prompt reply.

The STOP errors have been different in each case. I have the crash files for
two of these, but they do NOT tell me very much at all. Both of yesterday's
that I captured was 7E.

As you suggested, I have disabled Auto-Restart. I will see what difference
that makes going forward.

I do not use wireless keyboard for my notebook - there is no point, really.

--
Chris Jones



"Gerry" wrote:

> Chris
>
> What is the Stop Error Reort?
>
> Disable automatic restart on system failure. This should help by
> allowing time to write down the STOP code properly. Right click on
> the My Computer icon on the Desktop and select Properties, Advanced,
> Start-Up and Recovery, System Failure and uncheck box before
> Automatically Restart.
>
> Do not re-enable automatic restart on system failure even after you have
> solved the problem as it's better disabled. Check for variants of the
> Stop Error message.
>
> An alternative is to keep pressing the F8 key during Start-Up and select
> option - Disable automatic restart on system failure.
>
> If you are using a wireless keyboard and the F8 key does not work
> substitute a wired keyboard and mouse for this exercise only.
>
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Chris Jones wrote:
> > My HP Notebook which has been running without any crashes now for
> > several months, yesterday (and this morning) has now blue-screened
> > FOUR times, each time when restoring from hibernate. At first, I
> > thought it may be my 3G data card, but the event even occurs when the
> > data card is NOT installed. The only answer I can think that may be
> > relavent is the patches that were applied last week as part of "Patch
> > Tuesday".
> >
> > Has anyone else experienced this behaviour?
> >
> > What is the answer?
> >
> > Has Microsoft screwed up again (for the second month in a row)?
> >
> > This behaviour is beginning to make me think I should be dumping
> > Microsoft in favour of something known to be robust, namely Linux.
>
>
>

Pegasus

My mind is by no means made up, and my original rant did NOT in any way
suggest that it was. I have been using Microsoft products for over twenty
years now and need to use them for my work, which means that I have to rant
to ensure that Microsoft actually pay attention to these issues and FIX them
promptly.

--
Chris Jones



"Pegasus (MVP)" wrote:

>
> "Chris Jones" <(E-Mail Removed)> wrote in message
> news:7A577FB2-9F25-4242-814E-(E-Mail Removed)...
> > My HP Notebook which has been running without any crashes now for several
> > months, yesterday (and this morning) has now blue-screened FOUR times,
> > each
> > time when restoring from hibernate. At first, I thought it may be my 3G
> > data
> > card, but the event even occurs when the data card is NOT installed. The
> > only
> > answer I can think that may be relavent [relevant?] is the patches that
> > were
> > applied last week as part of "Patch Tuesday".
> >
> > Has anyone else experienced this behaviour?
> >
> > What is the answer?
> >
> > Has Microsoft screwed up again (for the second month in a row)?
> >
> > This behaviour is beginning to make me think I should be dumping Microsoft
> > in favour of something known to be robust, namely Linux.
> > --
> > Chris Jones
> >
>
> Seeing that your mind is already made up, I definitely recommend Linux.
>
>
>

Two thoughts come to the mind:
- Ranting rarely gets you anywhere. Factual, well-documented
and non-emotional reports have a far greater chance of being
considered.
- This is a newsgroup, a discussion forum. You would be very
lucky to attract the attention of a Microsoft staffer with your
note. If you want Microsoft to pay attention then you have to
approach them directly or post your complaint in a forum where
it gets ***a lot*** of attention.

About your current problem: I think that the recovery from
hibernation is the least stable part of Windows. How stable
is it under Linux (if available at all)? Is there a correlation between
which tasks, or how many tasks, are open at the time of entering
hibernation and the likelyhood of a subsequent crash? Are there
any settings on your machine to tune the hibernation process?

"Chris Jones" <(E-Mail Removed)> wrote in message
news:8EE1BFC5-59B1-42C8-8EA7-(E-Mail Removed)...
>
> Pegasus
>
> My mind is by no means made up, and my original rant did NOT in any way
> suggest that it was. I have been using Microsoft products for over twenty
> years now and need to use them for my work, which means that I have to
> rant
> to ensure that Microsoft actually pay attention to these issues and FIX
> them
> promptly.
>
> --
> Chris Jones
>
>
>
> "Pegasus (MVP)" wrote:
>
>>
>> "Chris Jones" <(E-Mail Removed)> wrote in message
>> news:7A577FB2-9F25-4242-814E-(E-Mail Removed)...
>> > My HP Notebook which has been running without any crashes now for
>> > several
>> > months, yesterday (and this morning) has now blue-screened FOUR times,
>> > each
>> > time when restoring from hibernate. At first, I thought it may be my 3G
>> > data
>> > card, but the event even occurs when the data card is NOT installed.
>> > The
>> > only
>> > answer I can think that may be relavent [relevant?] is the patches that
>> > were
>> > applied last week as part of "Patch Tuesday".
>> >
>> > Has anyone else experienced this behaviour?
>> >
>> > What is the answer?
>> >
>> > Has Microsoft screwed up again (for the second month in a row)?
>> >
>> > This behaviour is beginning to make me think I should be dumping
>> > Microsoft
>> > in favour of something known to be robust, namely Linux.
>> > --
>> > Chris Jones
>> >
>>
>> Seeing that your mind is already made up, I definitely recommend Linux.
>>
>>
>>

Chris Jones wrote:
> Gerry
>
> Thanks for the prompt reply.
>
> The STOP errors have been different in each case. I have the crash files for
> two of these, but they do NOT tell me very much at all. Both of yesterday's
> that I captured was 7E.
>
> As you suggested, I have disabled Auto-Restart. I will see what difference
> that makes going forward.
>
> I do not use wireless keyboard for my notebook - there is no point, really.
>

You didn't include the full Stop Error but the 0x0000007E:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED usually means bad hardware or a bad
driver. The random nature of the problem that you described also points
to hardware failure. Unless you erroneously installed a driver from
Windows Update (always a bad idea) or changed out some hardware
component, the probability of hardware failure is high. That would
naturally have nothing to do with Microsoft nor would installing Linux
(software) help.

Here are some general hardware troubleshooting steps:

http://www.elephantboycomputers.com/...ardware_Tshoot

However, since you have a laptop the better solution is for you to call
HP tech support for repair/replacement under your warranty.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

On 11/20/2007 2:25 AM On a whim, Chris Jones pounded out on the keyboard

> Pegasus
>
> My mind is by no means made up, and my original rant did NOT in any way
> suggest that it was. I have been using Microsoft products for over twenty
> years now and need to use them for my work, which means that I have to rant
> to ensure that Microsoft actually pay attention to these issues and FIX them
> promptly.
>

Hi Chris,

I am beginning to suspect something awry with the update from last week
as well. On my main workstation, I have experienced 2 blue screens in
the last week and this machine NEVER crashes. One the day after the
update and again this morning. A reboot resolved it but that isn't the
point. The only change has been the MS update 943460. If I get another
one, I'm going to restore an image of the partition without that patch.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

Chris

Have you taken the precaution of backing up important data files?

Just because error reports "do NOT tell me very much at all" does not
mean that this equally applies to those whose help you are seeking.

Coies of the error reports will appear in Event Viewer. You can at least
post copies of these so that examination of your problem can be taken
forward.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Background information on Stop Error 7E
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

THe line under the code can sometimes name a driver.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

What is your Windows XP CD as it is described on the face of the CD?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Chris Jones wrote:
> Gerry
>
> Thanks for the prompt reply.
>
> The STOP errors have been different in each case. I have the crash
> files for two of these, but they do NOT tell me very much at all.
> Both of yesterday's that I captured was 7E.
>
> As you suggested, I have disabled Auto-Restart. I will see what
> difference that makes going forward.
>
> I do not use wireless keyboard for my notebook - there is no point,
> really.
>
>
>> Chris
>>
>> What is the Stop Error Reort?
>>
>> Disable automatic restart on system failure. This should help by
>> allowing time to write down the STOP code properly. Right click on
>> the My Computer icon on the Desktop and select Properties, Advanced,
>> Start-Up and Recovery, System Failure and uncheck box before
>> Automatically Restart.
>>
>> Do not re-enable automatic restart on system failure even after you
>> have solved the problem as it's better disabled. Check for variants
>> of the Stop Error message.
>>
>> An alternative is to keep pressing the F8 key during Start-Up and
>> select option - Disable automatic restart on system failure.
>>
>> If you are using a wireless keyboard and the F8 key does not work
>> substitute a wired keyboard and mouse for this exercise only.
>>
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> Chris Jones wrote:
>>> My HP Notebook which has been running without any crashes now for
>>> several months, yesterday (and this morning) has now blue-screened
>>> FOUR times, each time when restoring from hibernate. At first, I
>>> thought it may be my 3G data card, but the event even occurs when
>>> the data card is NOT installed. The only answer I can think that
>>> may be relavent is the patches that were applied last week as part
>>> of "Patch Tuesday".
>>>
>>> Has anyone else experienced this behaviour?
>>>
>>> What is the answer?
>>>
>>> Has Microsoft screwed up again (for the second month in a row)?
>>>
>>> This behaviour is beginning to make me think I should be dumping
>>> Microsoft in favour of something known to be robust, namely Linux.

Terry

Copies of the error reports will appear in Event Viewer. You can at
least
post copies of these so that examination of your problem can be taken
forward.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Terry R. wrote:
> On 11/20/2007 2:25 AM On a whim, Chris Jones pounded out on the
> keyboard
>> Pegasus
>>
>> My mind is by no means made up, and my original rant did NOT in any
>> way suggest that it was. I have been using Microsoft products for
>> over twenty years now and need to use them for my work, which means
>> that I have to rant to ensure that Microsoft actually pay attention
>> to these issues and FIX them promptly.
>>
>
> Hi Chris,
>
> I am beginning to suspect something awry with the update from last
> week as well. On my main workstation, I have experienced 2 blue
> screens in the last week and this machine NEVER crashes. One the day
> after the update and again this morning. A reboot resolved it but
> that isn't the point. The only change has been the MS update 943460.
> If I get another one, I'm going to restore an image of the partition
> without that patch.