"Pegasus (MVP)" <(E-Mail Removed)> wrote in message
news:utf%(E-Mail Removed)...
> See below.
>
> "pbl" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Tonight I got the BSOD after my antivirus software (AVG Free) detected a
>> virus in a file downloaded. Now I can't reboot my notebook without
>> getting the BSOD. This happens when attempting to reboot even to safe
>> mode or the dos prompt. Also tried last working configuration option. I'm
>> wondering what my options are here?
>
> Unless the BSOD messages contain a pointer towards a corrupted
> file, you would have to try a repair installation of WinXP. If this
> does not work then a new installation will be required.
It doesn't provide a clue. It just reports a windows error and suggests I
may be infected with a virus and to run my antivirus software. Of course I
cant get the system to sart so running the antivirus software is not
possible.
>
>> Will booting to the WinXP CD allow me to run AVG on the hard drive files
>> or somehow provide any other course of action to recover the important
>> system files?
>
> No. Booting with your WinXP lets you install Windows or it gets
> you into the Recovery Console. Neither is suitable to run AVG.
>
> "Important system files"? What important system files? Do you
> mean "important data files"?
Yes, sorry.
>
>> Is it time to purchase a 2.5 inch HDD enclosure and transfer my important
>> files to another PC before doing a fresh install?
>
> No, it's way too late. You should have done this when you started
> storing important files on your laptop. You now have to pay the
> penalty because it will become much harder to get your files off
> the disk. One method is to remove the internal laptop disk, install
> it in an external USB case and save the files to the hard disk of
> some other laptop or PC. The other method is to boot the laptop
> with a Bart PE boot CD, then save the files to a USB disk.
I do have a regular weekly backup plan. Most of my files are stored on an
external drive. There are some that are a few days old that haven't been
backed up.
I created a Bart PE boot disk and booted to it as you suggest but
unfortunately it doesn't recognise my external USB drive so there is still
no way to copy files.
>
> In each case you must verify that all files are copied and that
> you can actually open them. And don't forget your Email files -
> they are often forgotten in the heat of the battle.
>>
>> Many thanks.
>
> You're welcome. And remember to review (or formulate!)
> your backup policy after you have traded out of this disaster.
>
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