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blue screen of death, can't reinstall

 
 
RS
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Posts: n/a
 
      5th Feb 2007
I have a compaq m2010. Been having this problem a little since
puchased
when new. Now it's automatically rebooting with a blue screen of
death.

When I put in the WindowsXP Cd to reinstall it says "An error
occurred.while
Setup was updating partition information on: 38155 MB Disk 0 at Id 0
on bus 0
at atapi(BMR). Setup cannot continue."

What's the next move? I can't change much in the bios I notice on
this machine
when I go into it. Somewhere I read about disabling chaching or
shadow ram.
How do I go into that?


--
--
Robert Pearson
ParaMind Brainstorming Software http://www.paramind.net
Creative Virtue Press/Telical Books/Regenerative Music
http://www.rspearson.com

 
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Malke
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      5th Feb 2007
RS wrote:
> I have a compaq m2010. Been having this problem a little since
> puchased
> when new. Now it's automatically rebooting with a blue screen of
> death.
>
> When I put in the WindowsXP Cd to reinstall it says "An error
> occurred.while
> Setup was updating partition information on: 38155 MB Disk 0 at Id 0
> on bus 0
> at atapi(BMR). Setup cannot continue."
>
> What's the next move? I can't change much in the bios I notice on
> this machine
> when I go into it. Somewhere I read about disabling chaching or
> shadow ram.
> How do I go into that?


Since you've been having the problem since shortly after you purchased
the machine and since this is most probably a hardware issue, return the
machine for repair/replacement under the warranty.

From your description of the problem, I'd look first to hard drive
failure, second to bad RAM, and third to the motherboard. You can do
some hardware testing, but on a new machine the best thing to do is get
the OEM to fix it.

http://www.elephantboycomputers.com/...ardware_Tshoot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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Gerry Cornell
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      5th Feb 2007
RS

In addition to Malke's suggestions disable automatic restart on system
failure. This should help by allowing time to write down the STOP
code properly. Keep pressing the F8 key during StartUp and select
option - Disable automatic restart on system failure. Post details
here.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~




RS wrote:
> I have a compaq m2010. Been having this problem a little since
> puchased
> when new. Now it's automatically rebooting with a blue screen of
> death.
>
> When I put in the WindowsXP Cd to reinstall it says "An error
> occurred.while
> Setup was updating partition information on: 38155 MB Disk 0 at
> Id 0 on bus 0
> at atapi(BMR). Setup cannot continue."
>
> What's the next move? I can't change much in the bios I notice on
> this machine
> when I go into it. Somewhere I read about disabling chaching or
> shadow ram.
> How do I go into that?
>
>
> --


 
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=?Utf-8?B?VGVjaEd1eWF0d29yaw==?=
Guest
Posts: n/a
 
      5th Feb 2007
Most modren COMPAQ computers have in the BIOS an IDE self test.

this can work as most hard drives today have S.M.A.R.T built into it and
MTBF can be found out.


run the test.


 
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RS
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      5th Feb 2007
Thanks, everyone.

STOP 0xC0000008E (0xC0000006, 0x805A82DD, 0xF914F818, 0x00000000)

--
--
Robert Pearson
ParaMind Brainstorming Software http://www.paramind.net
Creative Virtue Press/Telical Books/Regenerative Music
http://www.rspearson.com


Gerry Cornell wrote:
> RS
>
> In addition to Malke's suggestions disable automatic restart on system
> failure. This should help by allowing time to write down the STOP
> code properly. Keep pressing the F8 key during StartUp and select
> option - Disable automatic restart on system failure. Post details
> here.
>
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
>
> RS wrote:
> > I have a compaq m2010. Been having this problem a little since
> > puchased
> > when new. Now it's automatically rebooting with a blue screen of
> > death.
> >
> > When I put in the WindowsXP Cd to reinstall it says "An error
> > occurred.while
> > Setup was updating partition information on: 38155 MB Disk 0 at
> > Id 0 on bus 0
> > at atapi(BMR). Setup cannot continue."
> >
> > What's the next move? I can't change much in the bios I notice on
> > this machine
> > when I go into it. Somewhere I read about disabling chaching or
> > shadow ram.
> > How do I go into that?
> >
> >
> > --


 
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RS
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      5th Feb 2007

TechGuyatwork wrote:
> Most modren COMPAQ computers have in the BIOS an IDE self test.
>
> this can work as most hard drives today have S.M.A.R.T built into it and
> MTBF can be found out.
>
>
> run the test.


I did run the test and got a Status of #1-05 Fail.

Not sure exactly what this means as in 17 years of owning computers,
I've
never once had a hard drive fail -- even after develping software.
The machine is
about 18 months old now, so I don't think there is a warranty. I
would suggest anyone who gets these blue screens of death early on to
not just think that they'll go away.
Return the machine immediately if you can't fix any driver conflicts.
Don't sleep
on it.

I'm still not sure if the data is toast on it because I am not that
far into the
technical side of it. What are my chances of the hard drive getting
it's act
back together?

--
--
Robert Pearson
ParaMind Brainstorming Software http://www.paramind.net
Creative Virtue Press/Telical Books/Regenerative Music
http://www.rspearson.com

 
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Gerry Cornell
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      5th Feb 2007

General advice and information on Bug Coe
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

Did the problem occur when using a particular programme?

Can you access the Desktop in Safe Mode?

Do you have a floppy disk drive?

There has been only one user in Google reporting a combination of
0xC0000008E and 0xC0000006 and that was in October 2006. Was that you?

Do you use Microsoft Access?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"RS" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks, everyone.
>
> STOP 0xC0000008E (0xC0000006, 0x805A82DD, 0xF914F818, 0x00000000)
>
> --
> --
> Robert Pearson
> ParaMind Brainstorming Software http://www.paramind.net
> Creative Virtue Press/Telical Books/Regenerative Music
> http://www.rspearson.com
>
>


 
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Malke
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Posts: n/a
 
      5th Feb 2007
RS wrote:
> TechGuyatwork wrote:
>> Most modren COMPAQ computers have in the BIOS an IDE self test.
>>
>> this can work as most hard drives today have S.M.A.R.T built into it and
>> MTBF can be found out.
>>
>>
>> run the test.

>
> I did run the test and got a Status of #1-05 Fail.
>
> Not sure exactly what this means as in 17 years of owning computers,
> I've
> never once had a hard drive fail -- even after develping software.
> The machine is
> about 18 months old now, so I don't think there is a warranty. I
> would suggest anyone who gets these blue screens of death early on to
> not just think that they'll go away.
> Return the machine immediately if you can't fix any driver conflicts.
> Don't sleep
> on it.
>
> I'm still not sure if the data is toast on it because I am not that
> far into the
> technical side of it. What are my chances of the hard drive getting
> it's act
> back together?


Since you got a status of Fail, this means your hard drive has physical
errors. If you haven't had a failed hard drive in "17 years of owning
computers" you have been lucky. It is not an uncommon occurrence and it
doesn't matter whether the drive is new or not. You will need to replace
the drive.

As for the data on it, there is no chance of "the hard drive getting its
act back together". It cannot heal itself. ;-) Replace the drive,
reinstall Windows with your Compaq reinstallation media, restore data
from backups. If you didn't backup, you might be able to get data off it
by slaving it in a working machine. You'll need either a laptop drive
adapter or a usb drive enclosure. If the drive won't stay up long enough
to do that, then you'll need to send the drive to a professional data
recovery company such as Drive Savers. If the data is crucial, don't
even mess around with trying to get the data off yourself because every
time you spin up the drive you take the chance of destroying data. Drive
Savers (http://www.drivesavers.com) are not inexpensive; prices start at
around $500usd and go up from there. Only you can determine the value of
your data.

After you get everything straightened out, create and use a good backup
strategy for the future because Stuff Happens.

Good luck,


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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Gerry Cornell
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Posts: n/a
 
      5th Feb 2007
Robert

Some hard disks carry a manufacturers warranty of 3 years. What is the
make and model?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~




RS wrote:
> TechGuyatwork wrote:
>> Most modren COMPAQ computers have in the BIOS an IDE self test.
>>
>> this can work as most hard drives today have S.M.A.R.T built
>> into it and MTBF can be found out.
>>
>>
>> run the test.

>
> I did run the test and got a Status of #1-05 Fail.
>
> Not sure exactly what this means as in 17 years of owning
> computers, I've
> never once had a hard drive fail -- even after develping software.
> The machine is
> about 18 months old now, so I don't think there is a warranty. I
> would suggest anyone who gets these blue screens of death early
> on to not just think that they'll go away.
> Return the machine immediately if you can't fix any driver
> conflicts. Don't sleep
> on it.
>
> I'm still not sure if the data is toast on it because I am not
> that far into the
> technical side of it. What are my chances of the hard drive
> getting it's act
> back together?
>
> --


 
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RS
Guest
Posts: n/a
 
      5th Feb 2007
Gerry Cornell wrote:
> Robert
>
> Some hard disks carry a manufacturers warranty of 3 years. What is the
> make and model?
>
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>


Luckily, most everything was backed up.

A "disaster" like this has a nice "Feng Shui" way of clearing
out old energy ; )

I have not been able to find the exact make of my hard drive
and calling Compaq was not helpful.

I did find this on ebay:

http://www.google.com/url?q=http://a...OKqhaZR3LSI9A=

Which states it's a Seagate, however, not sure if the ad is accurate,
or if Compaq used other drives as well.

All I know is that I could open it up and have a look.
Since the Bios controls seem to be non-existant, I have not
as yet found another way to find out.

Robert



--
--
Robert Pearson
ParaMind Brainstorming Software http://www.paramind.net
Creative Virtue Press/Telical Books/Regenerative Music
http://www.rspearson.com

 
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