Hi,
I can tell you that it's a driver error, but without more details I cannot
tell you which one is the problem. Is a module being named? Is a minidump
being created?
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Roxanne" <(E-Mail Removed)> wrote in message
news:89931899-AB9B-44A0-9A75-(E-Mail Removed)...
> Hi -
> I keep getting a blue stop error screen when I try to restart or shut
> down.
> Then I always get a message that the computer did not properly shut down.
> Here are the codes:
>
> STOP: 0x0000008E (0x0000005, 0x000000000, ox939ECD64, 0x00000000)
>
> Can anyone decipher what this means and how to fix it?
>
> Many thanks!