I am having a problem w/ Window shutting down and restarting unexpectedly.
The screen goes blue for about a scecon and restarts the computer. It
happens almost randomly, sometimes at start up, sometimes after a period of
time, sometimes it will go a day w/out happening. This AM when I started up
my computer it happened 3 times before everything completely started.

Can anyone help me?

Thanks!

Pishman wrote:

> I am having a problem w/ Window shutting down and restarting unexpectedly.
> The screen goes blue for about a scecon and restarts the computer. It
> happens almost randomly, sometimes at start up, sometimes after a period
> of
> time, sometimes it will go a day w/out happening. This AM when I started
> up my computer it happened 3 times before everything completely started.

It certainly sounds like hardware failure (see below for troubleshooting
that) but you should also disable the automatic restarting so you can
hopefully get a Stop Error message. Then you can look up the Stop Error at
this link:

http://www.aumha.org/win5/kbestop.htm

General hardware troubleshooting:
http://www.elephantboycomputers.com/...ardware_Tshoot

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. Testing hardware failures often
involves swapping out suspected parts with known-good parts. If you can't
do the testing yourself and/or are uncomfortable opening your computer,
take the machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). If possible, have all your data
backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!