No, there is only red (in the windows logo in the top, left hand corner) and
black (all of the text) on the test page.
It does say "color support: yes" but it doesn't look like he tried to print
colors (except for the windows logo)...
Yes, I removed the plastic cover.
"Byte" wrote:
> Does the test page show any of the colors you state are not printing?
> The test page should also do a color test. Color support: yes or no?
> Did you remove the covers off the printhead of the color cartridge?
>
> "anneke" wrote:
>
> > The test page printed:
> >
> > printer model: HP DeskJet 815C
> > color support: yes
> > port name(s): LPT1:
> > data format: RAW
> > share name:
> > location:
> > comment:
> > driver name: UNIDRV.DLL
> > data file: HPVDJ815.GPD
> > config file: UNIDRVUI.DLL
> > help file: UNIDRV.HLP
> > driver version: 5.00
> > environment: windows NT x86
> > additional files used by this driver: (10 locations were printed)
> >
> > "Byte" wrote:
> >
> > > Have you tried printing a Test Page?
> > > Start>Control Panel>Printers and Faxes>
> > > rightclick your printer and click Properties
> > > Towards the bottom is a button "Print Test Page"
> > > Try it, post your results. If nothing, go here:
> > > HP Deskjet Printers - Installing the Printer 815C with the Driver Included
> > > http://h10025.www1.hp.com/ewfrf/wc/d...&lang=en&cc=us
> > >
> > > "anneke" wrote:
> > >
> > > > Does anyone know why my printer refuses to print blue and yellow (it does
> > > > print red), and how to solve this problem? I've replaced the cartridge twice,
> > > > so that definately can't be the problem. And I've cleaned the nozzles as
> > > > described in the manual. I've also let the printer clean it's cartridges, but
> > > > all of this hasn't helped.
> > > > It's a hp Deskjet 815 C.
> > > > I'm getting quite desperate so thanks for your time and help!
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