Sometime recently (I am suspicious that it was with the June patches)
Internet Explorer 6 started acting strangely.
-When I try to open up Help > About Internet Explorer I get a blank window
displayed, i.e. the version number and copyright information do not show, and
there is no title in the top border of the window.
-When I try to print, it acts as if I had not done anything.
-When I try to search, the search pane comes up fine, and I can enter my
search term, but when I click the Search button that goes away and the pane
shows "Loading search settings...", and then just sits there looking stupid.
-If in the search pane I click on Customize, I get a window displayed where
the data just flashes and then the window is blank without a title, and when
I click on the Close button in the top right corner of that window it then
shows the title "Customize Search Settings", two radio buttons with
descriptions, the message "Loading search settings...", and three buttons
(OK, Cancel, Reset). Using either of the radio buttons or the OK or Reset
buttons gets me back the blank titleless window. The Close button closes the
window, as does clicking a second time on the Close button in the top right
corner.
-History works as it should, where I expected it to give me wierd failure
like search.
-Find on this page (either Cntrl-F, or Edit > Find on this Page) also
results in a blank, titleless window, but clicking on the Close button in the
top right corner just closes it.

There may be other wierdness that I have not yet noticed!

I am running Windows Xp Professional SP3 patched to date on a Pentium 4 2Ghz
512 MB Ram, and Internet Explorer 6, also patched to date. I use AVG
antivirus which I update daily, Ad-Aware which I update at least weekly,
Windows firewall, and have a router that also acts as a firewall.

Following KB318378 I tried repairing IE by using the System File Checker,
and then by reinstalling using ie.exe. There was not improvement!

Any suggestions would be appreciated!

Ian

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting the requested logs
in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Ian wrote:
> Sometime recently (I am suspicious that it was with the June patches)
> Internet Explorer 6 started acting strangely.
> -When I try to open up Help > About Internet Explorer I get a blank window
> displayed, i.e. the version number and copyright information do not show,
> and there is no title in the top border of the window.
> -When I try to print, it acts as if I had not done anything.
> -When I try to search, the search pane comes up fine, and I can enter my
> search term, but when I click the Search button that goes away and the
> pane
> shows "Loading search settings...", and then just sits there looking
> stupid.
> -If in the search pane I click on Customize, I get a window displayed
> where
> the data just flashes and then the window is blank without a title, and
> when
> I click on the Close button in the top right corner of that window it then
> shows the title "Customize Search Settings", two radio buttons with
> descriptions, the message "Loading search settings...", and three buttons
> (OK, Cancel, Reset). Using either of the radio buttons or the OK or Reset
> buttons gets me back the blank titleless window. The Close button closes
> the window, as does clicking a second time on the Close button in the top
> right corner.
> -History works as it should, where I expected it to give me wierd failure
> like search.
> -Find on this page (either Cntrl-F, or Edit > Find on this Page) also
> results in a blank, titleless window, but clicking on the Close button in
> the top right corner just closes it.
>
> There may be other wierdness that I have not yet noticed!
>
> I am running Windows Xp Professional SP3 patched to date on a Pentium 4
> 2Ghz
> 512 MB Ram, and Internet Explorer 6, also patched to date. I use AVG
> antivirus which I update daily, Ad-Aware which I update at least weekly,
> Windows firewall, and have a router that also acts as a firewall.
>
> Following KB318378 I tried repairing IE by using the System File Checker,
> and then by reinstalling using ie.exe. There was not improvement!
>
> Any suggestions would be appreciated!

> Any suggestions would be appreciated!


Do you have MSIA installed? ; )

http://www.microsoft.com/communities...en&cr=US&sloc=

(BING search for
MSIA "Internet Explorer" printing .dlg
)


---


"Ian" <(E-Mail Removed)> wrote in message news:991B089E-B678-4F47-B331-(E-Mail Removed)...
> Sometime recently (I am suspicious that it was with the June patches)
> Internet Explorer 6 started acting strangely.
> -When I try to open up Help > About Internet Explorer I get a blank window
> displayed, i.e. the version number and copyright information do not show, and
> there is no title in the top border of the window.
> -When I try to print, it acts as if I had not done anything.
> -When I try to search, the search pane comes up fine, and I can enter my
> search term, but when I click the Search button that goes away and the pane
> shows "Loading search settings...", and then just sits there looking stupid.
> -If in the search pane I click on Customize, I get a window displayed where
> the data just flashes and then the window is blank without a title, and when
> I click on the Close button in the top right corner of that window it then
> shows the title "Customize Search Settings", two radio buttons with
> descriptions, the message "Loading search settings...", and three buttons
> (OK, Cancel, Reset). Using either of the radio buttons or the OK or Reset
> buttons gets me back the blank titleless window. The Close button closes the
> window, as does clicking a second time on the Close button in the top right
> corner.
> -History works as it should, where I expected it to give me wierd failure
> like search.
> -Find on this page (either Cntrl-F, or Edit > Find on this Page) also
> results in a blank, titleless window, but clicking on the Close button in the
> top right corner just closes it.
>
> There may be other wierdness that I have not yet noticed!
>
> I am running Windows Xp Professional SP3 patched to date on a Pentium 4 2Ghz
> 512 MB Ram, and Internet Explorer 6, also patched to date. I use AVG
> antivirus which I update daily, Ad-Aware which I update at least weekly,
> Windows firewall, and have a router that also acts as a firewall.
>
> Following KB318378 I tried repairing IE by using the System File Checker,
> and then by reinstalling using ie.exe. There was not improvement!
>
> Any suggestions would be appreciated!
>
> Ian

Hello,

Try running IE with add-ons disabled

Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
third-party browser extensions" > OK

Run IE6 now.

If it works now, one of your add-ons is causing the problem. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.

Disable all the add-ons. Enable third-party browser extensions in Internet
Options.

Restart your browser and enable the add-ons one by one till the problem
appears and you get the culprit.

___
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
"Ian" <(E-Mail Removed)> wrote in message
news:991B089E-B678-4F47-B331-(E-Mail Removed)...
> Sometime recently (I am suspicious that it was with the June patches)
> Internet Explorer 6 started acting strangely.
> -When I try to open up Help > About Internet Explorer I get a blank window
> displayed, i.e. the version number and copyright information do not show,
> and
> there is no title in the top border of the window.
> -When I try to print, it acts as if I had not done anything.
> -When I try to search, the search pane comes up fine, and I can enter my
> search term, but when I click the Search button that goes away and the
> pane
> shows "Loading search settings...", and then just sits there looking
> stupid.
> -If in the search pane I click on Customize, I get a window displayed
> where
> the data just flashes and then the window is blank without a title, and
> when
> I click on the Close button in the top right corner of that window it then
> shows the title "Customize Search Settings", two radio buttons with
> descriptions, the message "Loading search settings...", and three buttons
> (OK, Cancel, Reset). Using either of the radio buttons or the OK or Reset
> buttons gets me back the blank titleless window. The Close button closes
> the
> window, as does clicking a second time on the Close button in the top
> right
> corner.
> -History works as it should, where I expected it to give me wierd failure
> like search.
> -Find on this page (either Cntrl-F, or Edit > Find on this Page) also
> results in a blank, titleless window, but clicking on the Close button in
> the
> top right corner just closes it.
>
> There may be other wierdness that I have not yet noticed!
>
> I am running Windows Xp Professional SP3 patched to date on a Pentium 4
> 2Ghz
> 512 MB Ram, and Internet Explorer 6, also patched to date. I use AVG
> antivirus which I update daily, Ad-Aware which I update at least weekly,
> Windows firewall, and have a router that also acts as a firewall.
>
> Following KB318378 I tried repairing IE by using the System File Checker,
> and then by reinstalling using ie.exe. There was not improvement!
>
> Any suggestions would be appreciated!
>
> Ian

Thanks for the suggestion, but I have already tried disabling third party
add-ons and restatring, and it made no difference.
--
Ian


"Singapore Computer Service" wrote:

> Hello,
>
> Try running IE with add-ons disabled
>
> Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
> third-party browser extensions" > OK
>
> Run IE6 now.
>
> If it works now, one of your add-ons is causing the problem. Start Internet
> Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.
>
> Disable all the add-ons. Enable third-party browser extensions in Internet
> Options.
>
> Restart your browser and enable the add-ons one by one till the problem
> appears and you get the culprit.
>
> ___
> http://www.bootstrike.com/ComputerService/
> Singapore Computer Home Remote On-Site Repair Service
> "Ian" <(E-Mail Removed)> wrote in message
> news:991B089E-B678-4F47-B331-(E-Mail Removed)...
> > Sometime recently (I am suspicious that it was with the June patches)
> > Internet Explorer 6 started acting strangely.
> > -When I try to open up Help > About Internet Explorer I get a blank window
> > displayed, i.e. the version number and copyright information do not show,
> > and
> > there is no title in the top border of the window.
> > -When I try to print, it acts as if I had not done anything.
> > -When I try to search, the search pane comes up fine, and I can enter my
> > search term, but when I click the Search button that goes away and the
> > pane
> > shows "Loading search settings...", and then just sits there looking
> > stupid.
> > -If in the search pane I click on Customize, I get a window displayed
> > where
> > the data just flashes and then the window is blank without a title, and
> > when
> > I click on the Close button in the top right corner of that window it then
> > shows the title "Customize Search Settings", two radio buttons with
> > descriptions, the message "Loading search settings...", and three buttons
> > (OK, Cancel, Reset). Using either of the radio buttons or the OK or Reset
> > buttons gets me back the blank titleless window. The Close button closes
> > the
> > window, as does clicking a second time on the Close button in the top
> > right
> > corner.
> > -History works as it should, where I expected it to give me wierd failure
> > like search.
> > -Find on this page (either Cntrl-F, or Edit > Find on this Page) also
> > results in a blank, titleless window, but clicking on the Close button in
> > the
> > top right corner just closes it.
> >
> > There may be other wierdness that I have not yet noticed!
> >
> > I am running Windows Xp Professional SP3 patched to date on a Pentium 4
> > 2Ghz
> > 512 MB Ram, and Internet Explorer 6, also patched to date. I use AVG
> > antivirus which I update daily, Ad-Aware which I update at least weekly,
> > Windows firewall, and have a router that also acts as a firewall.
> >
> > Following KB318378 I tried repairing IE by using the System File Checker,
> > and then by reinstalling using ie.exe. There was not improvement!
> >
> > Any suggestions would be appreciated!
> >
> > Ian
>
>
>

Thanks Robert. I did have MSIA installed, have removed it, and now printing,
Help>About, and Organize Favorites work.
The bad news is that I still have problems with Search, and with Customize
Search. But I will work on those!
--
Ian


"Robert Aldwinckle" wrote:

> > Any suggestions would be appreciated!
>
>
> Do you have MSIA installed? ; )
>
> http://www.microsoft.com/communities...en&cr=US&sloc=
>
> (BING search for
> MSIA "Internet Explorer" printing .dlg
> )
>
>
> ---
>
>
> "Ian" <(E-Mail Removed)> wrote in message news:991B089E-B678-4F47-B331-(E-Mail Removed)...
> > Sometime recently (I am suspicious that it was with the June patches)
> > Internet Explorer 6 started acting strangely.
> > -When I try to open up Help > About Internet Explorer I get a blank window
> > displayed, i.e. the version number and copyright information do not show, and
> > there is no title in the top border of the window.
> > -When I try to print, it acts as if I had not done anything.
> > -When I try to search, the search pane comes up fine, and I can enter my
> > search term, but when I click the Search button that goes away and the pane
> > shows "Loading search settings...", and then just sits there looking stupid.
> > -If in the search pane I click on Customize, I get a window displayed where
> > the data just flashes and then the window is blank without a title, and when
> > I click on the Close button in the top right corner of that window it then
> > shows the title "Customize Search Settings", two radio buttons with
> > descriptions, the message "Loading search settings...", and three buttons
> > (OK, Cancel, Reset). Using either of the radio buttons or the OK or Reset
> > buttons gets me back the blank titleless window. The Close button closes the
> > window, as does clicking a second time on the Close button in the top right
> > corner.
> > -History works as it should, where I expected it to give me wierd failure
> > like search.
> > -Find on this page (either Cntrl-F, or Edit > Find on this Page) also
> > results in a blank, titleless window, but clicking on the Close button in the
> > top right corner just closes it.
> >
> > There may be other wierdness that I have not yet noticed!
> >
> > I am running Windows Xp Professional SP3 patched to date on a Pentium 4 2Ghz
> > 512 MB Ram, and Internet Explorer 6, also patched to date. I use AVG
> > antivirus which I update daily, Ad-Aware which I update at least weekly,
> > Windows firewall, and have a router that also acts as a firewall.
> >
> > Following KB318378 I tried repairing IE by using the System File Checker,
> > and then by reinstalling using ie.exe. There was not improvement!
> >
> > Any suggestions would be appreciated!
> >
> > Ian
>
>
>