Help I'm wanting to do a system Rstore but every time i try to open it,
either from the task bar or in the Windows folder a blank window appears I
was wanting to unistall the MSN program and that would'nt work, so thinking
I'd use sysrstore to go back to the state before i installed it and that's
how i found out S/R wouldnt work. I'm using WXP Home SP2. I've even tried in
safe mode, still a blank screen appears. Can anyone help please?

Hello,

These links may help

http://support.microsoft.com/kb/831430
(Several dialog boxes are blank)

http://windowsxp.mvps.org/srblank.htm

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"Paddy" <(E-Mail Removed)> wrote in message
news:3732A007-27C4-4E9D-94B8-(E-Mail Removed)...
> Help I'm wanting to do a system Rstore but every time i try to open it,
> either from the task bar or in the Windows folder a blank window appears I
> was wanting to unistall the MSN program and that would'nt work, so
> thinking
> I'd use sysrstore to go back to the state before i installed it and that's
> how i found out S/R wouldnt work. I'm using WXP Home SP2. I've even tried
> in
> safe mode, still a blank screen appears. Can anyone help please?

Hi Again Ive done all that was said in both links that you suggested and
still it comes up blank even my "Help and Support" also if I try to put in
"services.msc" in the RUN dialog box an error comes up saying "MMC Cannot
open the file C:\Windows\system32\services.msc. This maybe because the file
does not exist, is not an MMC console or was created by later version of MMC.
This may also be because you do not have sufficient access rights to the
file."
I do have rights as I am the administrator, the file does exist as I've look
in the directory for it and its there in the right place
<C:\Windows\system32\services.msc.>.
Also there is a Run time error dialog box pops up "Microsoft Visual C++
Runtime Libary Runtime Error C:\Programs Files\Common Files\symantec
shared\ccSvchst.exe."
My old computer broke down (Mother board) so I put my old hard drive in the
new computer as a slave, would this conflict with the new one? the jumpers
are correct. I did a full backup i.e. all of drive "C:" then I did a "Docs &
Settings" "Program Files" back up and a "system state backup file" of the new
comp and saved that on my external HD when I first got the comp: if I restore
it from the "system state backup file" because it has the registry in it,
will it fix this problem?
Sorry to go on but I'm really stumped and don't know what else do to
Thanks for your time and patience
Paddy

"SingaporeWebDesign" wrote:

> Hello,
>
> These links may help
>
> http://support.microsoft.com/kb/831430
> (Several dialog boxes are blank)
>
> http://windowsxp.mvps.org/srblank.htm
>
> --
> Singapore Website Design
> http://www.bootstrike.com/Webdesign/
> Singapore Web Hosting
> http://www.bootstrike.com/WinXP/faq.html
> Windows XP FAQ
>
> "Paddy" <(E-Mail Removed)> wrote in message
> news:3732A007-27C4-4E9D-94B8-(E-Mail Removed)...
> > Help I'm wanting to do a system Rstore but every time i try to open it,
> > either from the task bar or in the Windows folder a blank window appears I
> > was wanting to unistall the MSN program and that would'nt work, so
> > thinking
> > I'd use sysrstore to go back to the state before i installed it and that's
> > how i found out S/R wouldnt work. I'm using WXP Home SP2. I've even tried
> > in
> > safe mode, still a blank screen appears. Can anyone help please?
>
>
>

Hello,

The last resort you may want to try is Start > Run > SFC /SCANNOW > OK (you
may need the XP CD).

Finally, you can do a Repair Install:

If IE7 is installed
http://support.microsoft.com/kb/917964 and proceed to
http://support.microsoft.com/kb/315341

If IE6 is installed
http://support.microsoft.com/kb/315341

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"Paddy" <(E-Mail Removed)> wrote in message
news:AA630909-6FC6-4C04-8CBD-(E-Mail Removed)...
> Hi Again Ive done all that was said in both links that you suggested and
> still it comes up blank even my "Help and Support" also if I try to put in
> "services.msc" in the RUN dialog box an error comes up saying "MMC Cannot
> open the file C:\Windows\system32\services.msc. This maybe because the
> file
> does not exist, is not an MMC console or was created by later version of
> MMC.
> This may also be because you do not have sufficient access rights to the
> file."
> I do have rights as I am the administrator, the file does exist as I've
> look
> in the directory for it and its there in the right place
> <C:\Windows\system32\services.msc.>.
> Also there is a Run time error dialog box pops up "Microsoft Visual C++
> Runtime Libary Runtime Error C:\Programs Files\Common Files\symantec
> shared\ccSvchst.exe."
> My old computer broke down (Mother board) so I put my old hard drive in
> the
> new computer as a slave, would this conflict with the new one? the jumpers
> are correct. I did a full backup i.e. all of drive "C:" then I did a "Docs
> &
> Settings" "Program Files" back up and a "system state backup file" of the
> new
> comp and saved that on my external HD when I first got the comp: if I
> restore
> it from the "system state backup file" because it has the registry in it,
> will it fix this problem?
> Sorry to go on but I'm really stumped and don't know what else do to
> Thanks for your time and patience
> Paddy
>
> "SingaporeWebDesign" wrote:
>
>> Hello,
>>
>> These links may help
>>
>> http://support.microsoft.com/kb/831430
>> (Several dialog boxes are blank)
>>
>> http://windowsxp.mvps.org/srblank.htm
>>
>> --
>> Singapore Website Design
>> http://www.bootstrike.com/Webdesign/
>> Singapore Web Hosting
>> http://www.bootstrike.com/WinXP/faq.html
>> Windows XP FAQ
>>
>> "Paddy" <(E-Mail Removed)> wrote in message
>> news:3732A007-27C4-4E9D-94B8-(E-Mail Removed)...
>> > Help I'm wanting to do a system Rstore but every time i try to open it,
>> > either from the task bar or in the Windows folder a blank window
>> > appears I
>> > was wanting to unistall the MSN program and that would'nt work, so
>> > thinking
>> > I'd use sysrstore to go back to the state before i installed it and
>> > that's
>> > how i found out S/R wouldnt work. I'm using WXP Home SP2. I've even
>> > tried
>> > in
>> > safe mode, still a blank screen appears. Can anyone help please?
>>
>>
>>

Cheers SWD,
For all your help, I did an in-place upgrade (reinstallation) of Windows XP
in the end as every other method I tried failed also I think I'll just stick
to IE6 as this is the second time that the comp: failed with IE7 installed I
will leave IE7 uninstalled. I got every thing back That went blank or would
not work (MSN, Search companion, Help & Support)
Thanks again. Regards Paddy.

"SingaporeWebDesign" wrote:

> Hello,
>
> The last resort you may want to try is Start > Run > SFC /SCANNOW > OK (you
> may need the XP CD).
>
> Finally, you can do a Repair Install:
>
> If IE7 is installed
> http://support.microsoft.com/kb/917964 and proceed to
> http://support.microsoft.com/kb/315341
>
> If IE6 is installed
> http://support.microsoft.com/kb/315341
>
> --
> Singapore Website Design
> http://www.bootstrike.com/Webdesign/
> Singapore Web Hosting
> http://www.bootstrike.com/WinXP/faq.html
> Windows XP FAQ
>
> "Paddy" <(E-Mail Removed)> wrote in message
> news:AA630909-6FC6-4C04-8CBD-(E-Mail Removed)...
> > Hi Again Ive done all that was said in both links that you suggested and
> > still it comes up blank even my "Help and Support" also if I try to put in
> > "services.msc" in the RUN dialog box an error comes up saying "MMC Cannot
> > open the file C:\Windows\system32\services.msc. This maybe because the
> > file
> > does not exist, is not an MMC console or was created by later version of
> > MMC.
> > This may also be because you do not have sufficient access rights to the
> > file."
> > I do have rights as I am the administrator, the file does exist as I've
> > look
> > in the directory for it and its there in the right place
> > <C:\Windows\system32\services.msc.>.
> > Also there is a Run time error dialog box pops up "Microsoft Visual C++
> > Runtime Libary Runtime Error C:\Programs Files\Common Files\symantec
> > shared\ccSvchst.exe."
> > My old computer broke down (Mother board) so I put my old hard drive in
> > the
> > new computer as a slave, would this conflict with the new one? the jumpers
> > are correct. I did a full backup i.e. all of drive "C:" then I did a "Docs
> > &
> > Settings" "Program Files" back up and a "system state backup file" of the
> > new
> > comp and saved that on my external HD when I first got the comp: if I
> > restore
> > it from the "system state backup file" because it has the registry in it,
> > will it fix this problem?
> > Sorry to go on but I'm really stumped and don't know what else do to
> > Thanks for your time and patience
> > Paddy
> >
> > "SingaporeWebDesign" wrote:
> >
> >> Hello,
> >>
> >> These links may help
> >>
> >> http://support.microsoft.com/kb/831430
> >> (Several dialog boxes are blank)
> >>
> >> http://windowsxp.mvps.org/srblank.htm
> >>
> >> --
> >> Singapore Website Design
> >> http://www.bootstrike.com/Webdesign/
> >> Singapore Web Hosting
> >> http://www.bootstrike.com/WinXP/faq.html
> >> Windows XP FAQ
> >>
> >> "Paddy" <(E-Mail Removed)> wrote in message
> >> news:3732A007-27C4-4E9D-94B8-(E-Mail Removed)...
> >> > Help I'm wanting to do a system Rstore but every time i try to open it,
> >> > either from the task bar or in the Windows folder a blank window
> >> > appears I
> >> > was wanting to unistall the MSN program and that would'nt work, so
> >> > thinking
> >> > I'd use sysrstore to go back to the state before i installed it and
> >> > that's
> >> > how i found out S/R wouldnt work. I'm using WXP Home SP2. I've even
> >> > tried
> >> > in
> >> > safe mode, still a blank screen appears. Can anyone help please?
> >>
> >>
> >>
>
>
>

Hello,

You're welcome. Thank you for posting back on the working resolution.

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"Paddy" <(E-Mail Removed)> wrote in message
news:7E8415B0-494D-4C9F-912B-(E-Mail Removed)...
> Cheers SWD,
> For all your help, I did an in-place upgrade (reinstallation) of Windows
> XP
> in the end as every other method I tried failed also I think I'll just
> stick
> to IE6 as this is the second time that the comp: failed with IE7 installed
> I
> will leave IE7 uninstalled. I got every thing back That went blank or
> would
> not work (MSN, Search companion, Help & Support)
> Thanks again. Regards Paddy.
>
> "SingaporeWebDesign" wrote:
>
>> Hello,
>>
>> The last resort you may want to try is Start > Run > SFC /SCANNOW > OK
>> (you
>> may need the XP CD).
>>
>> Finally, you can do a Repair Install:
>>
>> If IE7 is installed
>> http://support.microsoft.com/kb/917964 and proceed to
>> http://support.microsoft.com/kb/315341
>>
>> If IE6 is installed
>> http://support.microsoft.com/kb/315341
>>
>> --
>> Singapore Website Design
>> http://www.bootstrike.com/Webdesign/
>> Singapore Web Hosting
>> http://www.bootstrike.com/WinXP/faq.html
>> Windows XP FAQ
>>
>> "Paddy" <(E-Mail Removed)> wrote in message
>> news:AA630909-6FC6-4C04-8CBD-(E-Mail Removed)...
>> > Hi Again Ive done all that was said in both links that you suggested
>> > and
>> > still it comes up blank even my "Help and Support" also if I try to put
>> > in
>> > "services.msc" in the RUN dialog box an error comes up saying "MMC
>> > Cannot
>> > open the file C:\Windows\system32\services.msc. This maybe because the
>> > file
>> > does not exist, is not an MMC console or was created by later version
>> > of
>> > MMC.
>> > This may also be because you do not have sufficient access rights to
>> > the
>> > file."
>> > I do have rights as I am the administrator, the file does exist as I've
>> > look
>> > in the directory for it and its there in the right place
>> > <C:\Windows\system32\services.msc.>.
>> > Also there is a Run time error dialog box pops up "Microsoft Visual C++
>> > Runtime Libary Runtime Error C:\Programs Files\Common Files\symantec
>> > shared\ccSvchst.exe."
>> > My old computer broke down (Mother board) so I put my old hard drive in
>> > the
>> > new computer as a slave, would this conflict with the new one? the
>> > jumpers
>> > are correct. I did a full backup i.e. all of drive "C:" then I did a
>> > "Docs
>> > &
>> > Settings" "Program Files" back up and a "system state backup file" of
>> > the
>> > new
>> > comp and saved that on my external HD when I first got the comp: if I
>> > restore
>> > it from the "system state backup file" because it has the registry in
>> > it,
>> > will it fix this problem?
>> > Sorry to go on but I'm really stumped and don't know what else do to
>> > Thanks for your time and patience
>> > Paddy
>> >
>> > "SingaporeWebDesign" wrote:
>> >
>> >> Hello,
>> >>
>> >> These links may help
>> >>
>> >> http://support.microsoft.com/kb/831430
>> >> (Several dialog boxes are blank)
>> >>
>> >> http://windowsxp.mvps.org/srblank.htm
>> >>
>> >> --
>> >> Singapore Website Design
>> >> http://www.bootstrike.com/Webdesign/
>> >> Singapore Web Hosting
>> >> http://www.bootstrike.com/WinXP/faq.html
>> >> Windows XP FAQ
>> >>
>> >> "Paddy" <(E-Mail Removed)> wrote in message
>> >> news:3732A007-27C4-4E9D-94B8-(E-Mail Removed)...
>> >> > Help I'm wanting to do a system Rstore but every time i try to open
>> >> > it,
>> >> > either from the task bar or in the Windows folder a blank window
>> >> > appears I
>> >> > was wanting to unistall the MSN program and that would'nt work, so
>> >> > thinking
>> >> > I'd use sysrstore to go back to the state before i installed it and
>> >> > that's
>> >> > how i found out S/R wouldnt work. I'm using WXP Home SP2. I've even
>> >> > tried
>> >> > in
>> >> > safe mode, still a blank screen appears. Can anyone help please?
>> >>
>> >>
>> >>
>>
>>
>>