Hi,

This is the first time I am using a forum to try to fix my XP problem.

I was running a DVD when the picture froze. I close the DVD, restarted
the DVD by popping it in and out. The movie was good for 10 minutes
and it froze again.

This time I could shut it down. I finally did a hard shut down.

After that, I removed my DVD and try restarting. I gave me a blank
screen with a blinking cursor. My keyboard, mouse can't control
anything.

I tried to use my recovery disc and the PC is not reading it. What's
happening. How can I fix this?

Help
Jay

enter your bios screen on bootup and change it to boot from cd/disk


"jay" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> This is the first time I am using a forum to try to fix my XP problem.
>
> I was running a DVD when the picture froze. I close the DVD, restarted
> the DVD by popping it in and out. The movie was good for 10 minutes
> and it froze again.
>
> This time I could shut it down. I finally did a hard shut down.
>
> After that, I removed my DVD and try restarting. I gave me a blank
> screen with a blinking cursor. My keyboard, mouse can't control
> anything.
>
> I tried to use my recovery disc and the PC is not reading it. What's
> happening. How can I fix this?
>
> Help
> Jay
>

On Oct 5, 9:20 am, "matt hopkins" <hopkins...@googlemail.com> wrote:
> enter your bios screen on bootup and change it to boot from cd/disk
>
> "jay" <jennya...@hotmail.com> wrote in message
>
> news:(E-Mail Removed)...
>
>
>
> > Hi,
>
> > This is the first time I am using a forum to try to fix my XP problem.
>
> > I was running a DVD when the picture froze. I close the DVD, restarted
> > the DVD by popping it in and out. The movie was good for 10 minutes
> > and it froze again.
>
> > This time I could shut it down. I finally did a hard shut down.
>
> > After that, I removed my DVD and try restarting. I gave me a blank
> > screen with a blinking cursor. My keyboard, mouse can't control
> > anything.
>
> > I tried to use my recovery disc and the PC is not reading it. What's
> > happening. How can I fix this?
>
> > Help
> > Jay- Hide quoted text -
>
> - Show quoted text -

HI Matt,

I can't get into the BIO screen. I tried hitting the delete key and
F12 but the screen stays on the blank screen with the blinking
cursor. I put the recovery CD but the PC can't read it.

jay wrote:
> On Oct 5, 9:20 am, "matt hopkins" <hopkins...@googlemail.com> wrote:
>> enter your bios screen on bootup and change it to boot from cd/disk
>>
>> "jay" <jennya...@hotmail.com> wrote in message
>>
>> news:(E-Mail Removed)...
>>
>>
>>
>>> Hi,
>>> This is the first time I am using a forum to try to fix my XP problem.
>>> I was running a DVD when the picture froze. I close the DVD, restarted
>>> the DVD by popping it in and out. The movie was good for 10 minutes
>>> and it froze again.
>>> This time I could shut it down. I finally did a hard shut down.
>>> After that, I removed my DVD and try restarting. I gave me a blank
>>> screen with a blinking cursor. My keyboard, mouse can't control
>>> anything.
>>> I tried to use my recovery disc and the PC is not reading it. What's
>>> happening. How can I fix this?
>>> Help
>>> Jay- Hide quoted text -
>> - Show quoted text -
>
> HI Matt,
>
> I can't get into the BIO screen. I tried hitting the delete key and
> F12 but the screen stays on the blank screen with the blinking
> cursor. I put the recovery CD but the PC can't read it.
>

Doing the recovery isn't going to help. From your description, the
computer has had a hardware failure. Since you mention "recovery disk",
I assume that you have some sort of OEM machine like an HP or a Sony.
Contact the OEM's tech support for repair/replacement if the machine is
still under warranty. If this is an older machine, take it to a
professional computer repair shop (not your local equivalent of
BigComputerStore/GeekSquad).

You can try doing the hardware troubleshooting yourself, but success
depends on your level of computer skills and what tools, hardware,
software, etc. you have available.

http://www.elephantboycomputers.com/...ardware_Tshoot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

have you got a propper installation cd for windows you may be able to get
onto the recovery console that way. if not i think you will have to format.

"jay" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Oct 5, 9:20 am, "matt hopkins" <hopkins...@googlemail.com> wrote:
>> enter your bios screen on bootup and change it to boot from cd/disk
>>
>> "jay" <jennya...@hotmail.com> wrote in message
>>
>> news:(E-Mail Removed)...
>>
>>
>>
>> > Hi,
>>
>> > This is the first time I am using a forum to try to fix my XP problem.
>>
>> > I was running a DVD when the picture froze. I close the DVD, restarted
>> > the DVD by popping it in and out. The movie was good for 10 minutes
>> > and it froze again.
>>
>> > This time I could shut it down. I finally did a hard shut down.
>>
>> > After that, I removed my DVD and try restarting. I gave me a blank
>> > screen with a blinking cursor. My keyboard, mouse can't control
>> > anything.
>>
>> > I tried to use my recovery disc and the PC is not reading it. What's
>> > happening. How can I fix this?
>>
>> > Help
>> > Jay- Hide quoted text -
>>
>> - Show quoted text -
>
> HI Matt,
>
> I can't get into the BIO screen. I tried hitting the delete key and
> F12 but the screen stays on the blank screen with the blinking
> cursor. I put the recovery CD but the PC can't read it.
>

On Oct 5, 6:08 pm, jay <jennya...@hotmail.com> wrote:
> Hi,
>
> This is the first time I am using a forum to try to fix my XP problem.
>
> I was running a DVD when the picture froze. I close the DVD, restarted
> the DVD by popping it in and out. The movie was good for 10 minutes
> and it froze again.
>
> This time I could shut it down. I finally did a hard shut down.
>
> After that, I removed my DVD and try restarting. I gave me a blank
> screen with a blinking cursor. My keyboard, mouse can't control
> anything.
>
> I tried to use my recovery disc and the PC is not reading it. What's
> happening. How can I fix this?
>
> Help
> Jay

UNplug all the external devices connected to the comp expect the
keyboard , mOuse and monitor.Power Drain the comp by the power button
for 1 minute with power cable unplugged from the wall socket.Also
disconnect if u have any ipod or similiar portables connected to the
comp.Attempt to enter to enter .If succeded change boot
sequence .Restore the comp using the recovery CD.

matt hopkins wrote:
> have you got a propper installation cd for windows you may be able to
> get onto the recovery console that way. if not i think you will have to
> format.

The recovery console and/or formatting will not help with faulty
hardware. Those are software solutions. Because the OP's computer is
failing before the operating system is even loaded, this is not a
Windows issue.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

On Oct 5, 10:28 am, windmap <wind...@gmail.com> wrote:
> On Oct 5, 6:08 pm, jay <jennya...@hotmail.com> wrote:
>
>
>
>
>
> > Hi,
>
> > This is the first time I am using a forum to try to fix my XP problem.
>
> > I was running a DVD when the picture froze. I close the DVD, restarted
> > the DVD by popping it in and out. The movie was good for 10 minutes
> > and it froze again.
>
> > This time I could shut it down. I finally did a hard shut down.
>
> > After that, I removed my DVD and try restarting. I gave me a blank
> > screen with a blinking cursor. My keyboard, mouse can't control
> > anything.
>
> > I tried to use my recovery disc and the PC is not reading it. What's
> > happening. How can I fix this?
>
> > Help
> > Jay
>
> UNplug all the external devices connected to the comp expect the
> keyboard , mOuse and monitor.Power Drain the comp by the power button
> for 1 minute with power cable unplugged from the wall socket.Also
> disconnect if u have any ipod or similiar portables connected to the
> comp.Attempt to enter to enter .If succeded change boot
> sequence .Restore the comp using the recovery CD.- Hide quoted text -
>
> - Show quoted text -

I'll try that when I get home. When I 'power drain' the laptop...
this is done when I am in the blank screen with the blinking
cursor.. ? I'm surprise that it would take only a minute to drain all
the power. Once the power is drained, I just press enter? Don't I
have to plug back the power cable first?

On Oct 5, 2:16 pm, jay <jennya...@hotmail.com> wrote:
> On Oct 5, 10:28 am, windmap <wind...@gmail.com> wrote:
>
>
>
>
>
> > On Oct 5, 6:08 pm, jay <jennya...@hotmail.com> wrote:
>
> > > Hi,
>
> > > This is the first time I am using a forum to try to fix my XP problem.
>
> > > I was running a DVD when the picture froze. I close the DVD, restarted
> > > the DVD by popping it in and out. The movie was good for 10 minutes
> > > and it froze again.
>
> > > This time I could shut it down. I finally did a hard shut down.
>
> > > After that, I removed my DVD and try restarting. I gave me a blank
> > > screen with a blinking cursor. My keyboard, mouse can't control
> > > anything.
>
> > > I tried to use my recovery disc and the PC is not reading it. What's
> > > happening. How can I fix this?
>
> > > Help
> > > Jay
>
> > UNplug all the external devices connected to the comp expect the
> > keyboard , mOuse and monitor.Power Drain the comp by the power button
> > for 1 minute with power cable unplugged from the wall socket.Also
> > disconnect if u have any ipod or similiar portables connected to the
> > comp.Attempt to enter to enter .If succeded change boot
> > sequence .Restore the comp using the recovery CD.- Hide quoted text -
>
> > - Show quoted text -
>
> I'll try that when I get home. When I 'power drain' the laptop...
> this is done when I am in the blank screen with the blinking
> cursor.. ? I'm surprise that it would take only a minute to drain all
> the power. Once the power is drained, I just press enter? Don't I
> have to plug back the power cable first?- Hide quoted text -
>
> - Show quoted text -

HI,

Just to let everyone know. I finally brought my laptop back to the
retailer. The tech so right away that it was most probably a problem
with the mother board. When he booted up the PC, the screen had lots
of dots and a blinking cursor. Somehow he said its the mother board
and not the hard drive.

Thanks everyone for your comments!