I am trying to fix a friend's computer. Removed several viruses, back door
trojans, etc. I am trying to delete previous restore points. When I go to
open the restore function, the program just shows a blank page.
Also, when I go to the microsoft update web page, I get a blank page.
After doing some research, I believe the problem is related to ActiveX. I
found that I need a file called scripten.exe. I can download the file, but
when I try to install it, windows gives me a message that says the file is
not signed as a WInXP fill and will not install. I even tried running the
file from a cd that I burned on another computer.
WinXP SP2 installed
Thanks
Robin

Hi Robin :-)

Could you please explain why you are trying to delete the System Restore
points? Before trying to delete the restore points, you might first take a
look at the information here: (MS MVP Noel Paton) and read about the System
Restore. http://www.btinternet.com/~winnoel/quiktipsr.htm


Also..try the following and see if it helps with the missing file:

Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/d...DisplayLang=en
or
http://snipurl.com/4tm1

Removal of some spyware and malware can damage or remove some files, thus,
you may need to do a repair in order to restore any damaged or missing
files.

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378/EN-US/

Hope this helps :-)

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



>I am trying to fix a friend's computer. Removed several viruses, back door
> trojans, etc. I am trying to delete previous restore points. When I go to
> open the restore function, the program just shows a blank page.
> Also, when I go to the microsoft update web page, I get a blank page.
> After doing some research, I believe the problem is related to ActiveX. I
> found that I need a file called scripten.exe. I can download the file,
> but
> when I try to install it, windows gives me a message that says the file is
> not signed as a WInXP fill and will not install. I even tried running the
> file from a cd that I burned on another computer.
> WinXP SP2 installed
> Thanks
> Robin
>

IE loads blank/empty pages:
http://inetexplorer.mvps.org/answers2.htm#blank_windows

Trouble using Windows Update:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Regarding Help and Support problems:

Go to Start>run and type in:

helpctr -regserver

Then hit the enter key.

Also FAQ no. 3 from here may help:
http://www.kellys-korner-xp.com/top10faqs.htm

--
_______________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"billy bob" <billy (E-Mail Removed)> wrote in message
news:7AC5CADC-95D4-41D0-889A-(E-Mail Removed)...
>I am trying to fix a friend's computer. Removed several viruses, back door
> trojans, etc. I am trying to delete previous restore points. When I go to
> open the restore function, the program just shows a blank page.
> Also, when I go to the microsoft update web page, I get a blank page.
> After doing some research, I believe the problem is related to ActiveX. I
> found that I need a file called scripten.exe. I can download the file,
> but
> when I try to install it, windows gives me a message that says the file is
> not signed as a WInXP fill and will not install. I even tried running the
> file from a cd that I burned on another computer.
> WinXP SP2 installed
> Thanks
> Robin
>