I have Outlook set up to download message headers only for messages larger
than 50K. When I select a header and choose to download a copy of the
message, it appears to download correctly, but the body of the message is
blank. When I exit and restart Outlook, the message appears correctly.

I know that SP1 mentions a hotfix for errors with html email messages, but
this doesn't happen to me with all html emails, only ones larger than 50K
which I have to select individually to download from the headers.

I'm running Office Pro 2007 on a machine with Vista Home Premium (32-bit).

Thanks for any help!

JAW

"JAWMusic" <(E-Mail Removed)> wrote in message
newsC195E9F-CBA8-4A8C-881D-(E-Mail Removed)...

>I have Outlook set up to download message headers only for messages larger
> than 50K. When I select a header and choose to download a copy of the
> message, it appears to download correctly, but the body of the message is
> blank. When I exit and restart Outlook, the message appears correctly.

What if you simply visit another folder and then come back to Inbox?
--
Brian Tillman [MVP-Outlook]

Same issue. It's almost like the message doesn't actually download
completely until I restart the program. I don't think that's what's
happening, but that's the kind of behavior it's exhibiting. I downloaded and
installed SP1, but that didn't solve the problem.

For more information, if I double-click on one of these messages (after it's
supposedly been completely downloaded from the server) I get an error message
saying "This item has not been retrieved from the server" and asking if I
want to download it, download a copy of it, unmark the header, or mark to
delete the message from the server. So clearly, Outlook doesn't think it's
been downloaded completely until I restart the program.

Incidentally, I uninstalled and reinstalled the entire Office suite from my
machine to see if that would solve it and it did not. I do not have this
problem running the suite on my XP machine, so maybe it's a problem with the
..pst file? I ran scanpst on it and there were errors, but it said it fixed
them so I'm not sure what the problem could be.

JAW

"Brian Tillman [MVP - Outlook]" wrote:

> "JAWMusic" <(E-Mail Removed)> wrote in message
> newsC195E9F-CBA8-4A8C-881D-(E-Mail Removed)...
>
> >I have Outlook set up to download message headers only for messages larger
> > than 50K. When I select a header and choose to download a copy of the
> > message, it appears to download correctly, but the body of the message is
> > blank. When I exit and restart Outlook, the message appears correctly.
>
> What if you simply visit another folder and then come back to Inbox?
> --
> Brian Tillman [MVP-Outlook]
>
>