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Blank Email in Reading Pane for Custom Form

 
 
NV
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Posts: n/a
 
      28th May 2009
I have developed and published a Custom message type Outlook Form, there is
no issue with the form data retention, but when the Outlook form is sent and
reaches the inbox of the recipient, in the Reading Pane (Preview) of Outlook,
the form elements are not visible (i.e. looks blank) and when double clicked
the form and its data appears in a new window.

Is there a parameter setting that I am missing here to make the form and
data elements visible in the Reading Pane (Preview) area of Outlook.
 
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Ken Slovak - [MVP - Outlook]
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Posts: n/a
 
      28th May 2009
Are you sending the form definition with the item? That would one-off the
item and because it's a custom form item prevent it from being displayed in
the preview pane.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"NV" <(E-Mail Removed)> wrote in message
news:B9CD5C73-B029-48E4-8CC8-(E-Mail Removed)...
>I have developed and published a Custom message type Outlook Form, there is
> no issue with the form data retention, but when the Outlook form is sent
> and
> reaches the inbox of the recipient, in the Reading Pane (Preview) of
> Outlook,
> the form elements are not visible (i.e. looks blank) and when double
> clicked
> the form and its data appears in a new window.
>
> Is there a parameter setting that I am missing here to make the form and
> data elements visible in the Reading Pane (Preview) area of Outlook.
>


 
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Sue Mosher [MVP]
Guest
Posts: n/a
 
      28th May 2009
That's completely normal. Creating a custom form doesn't affect the look of
the reading pane. Modifying the reading pane is done in Outlook 2007 with a
form region, which is a completely different form technology implemented
with an add-in, not a published form.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"NV" <(E-Mail Removed)> wrote in message
news:B9CD5C73-B029-48E4-8CC8-(E-Mail Removed)...
>I have developed and published a Custom message type Outlook Form, there is
> no issue with the form data retention, but when the Outlook form is sent
> and
> reaches the inbox of the recipient, in the Reading Pane (Preview) of
> Outlook,
> the form elements are not visible (i.e. looks blank) and when double
> clicked
> the form and its data appears in a new window.
>
> Is there a parameter setting that I am missing here to make the form and
> data elements visible in the Reading Pane (Preview) area of Outlook.



 
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NV
Guest
Posts: n/a
 
      28th May 2009
The Send Form Definition option has not been checked. The issue is that the
form and its contents are not displayed in the readint pane (preview) of the
recipient.

They are only visible if the recipient double clicks on the email and opens
it in a separate window.

"Ken Slovak - [MVP - Outlook]" wrote:

> Are you sending the form definition with the item? That would one-off the
> item and because it's a custom form item prevent it from being displayed in
> the preview pane.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Professional Programming Outlook 2007.
> Reminder Manager, Extended Reminders, Attachment Options.
> http://www.slovaktech.com/products.htm
>
>
> "NV" <(E-Mail Removed)> wrote in message
> news:B9CD5C73-B029-48E4-8CC8-(E-Mail Removed)...
> >I have developed and published a Custom message type Outlook Form, there is
> > no issue with the form data retention, but when the Outlook form is sent
> > and
> > reaches the inbox of the recipient, in the Reading Pane (Preview) of
> > Outlook,
> > the form elements are not visible (i.e. looks blank) and when double
> > clicked
> > the form and its data appears in a new window.
> >
> > Is there a parameter setting that I am missing here to make the form and
> > data elements visible in the Reading Pane (Preview) area of Outlook.
> >

>
>

 
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NV
Guest
Posts: n/a
 
      28th May 2009
The form has been developed on MS Outlook 2003

"Sue Mosher [MVP]" wrote:

> That's completely normal. Creating a custom form doesn't affect the look of
> the reading pane. Modifying the reading pane is done in Outlook 2007 with a
> form region, which is a completely different form technology implemented
> with an add-in, not a published form.
>
> --
> Sue Mosher, Outlook MVP
> Author of Microsoft Outlook 2007 Programming:
> Jumpstart for Power Users and Administrators
> http://www.outlookcode.com/article.aspx?id=54
>
>
> "NV" <(E-Mail Removed)> wrote in message
> news:B9CD5C73-B029-48E4-8CC8-(E-Mail Removed)...
> >I have developed and published a Custom message type Outlook Form, there is
> > no issue with the form data retention, but when the Outlook form is sent
> > and
> > reaches the inbox of the recipient, in the Reading Pane (Preview) of
> > Outlook,
> > the form elements are not visible (i.e. looks blank) and when double
> > clicked
> > the form and its data appears in a new window.
> >
> > Is there a parameter setting that I am missing here to make the form and
> > data elements visible in the Reading Pane (Preview) area of Outlook.

>
>
>

 
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Sue Mosher [MVP]
Guest
Posts: n/a
 
      28th May 2009
It's still completely normal behavior. Outlook 2003 has no means for
displaying custom form content in the reading pane. Outlook 2007 is the
first version with the form region feature.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"NV" <(E-Mail Removed)> wrote in message
news:C8E5BB39-7423-4EA3-9B18-(E-Mail Removed)...
> The form has been developed on MS Outlook 2003
>
> "Sue Mosher [MVP]" wrote:
>
>> That's completely normal. Creating a custom form doesn't affect the look
>> of
>> the reading pane. Modifying the reading pane is done in Outlook 2007 with
>> a
>> form region, which is a completely different form technology implemented
>> with an add-in, not a published form.
>>
>> "NV" <(E-Mail Removed)> wrote in message
>> news:B9CD5C73-B029-48E4-8CC8-(E-Mail Removed)...
>> >I have developed and published a Custom message type Outlook Form, there
>> >is
>> > no issue with the form data retention, but when the Outlook form is
>> > sent
>> > and
>> > reaches the inbox of the recipient, in the Reading Pane (Preview) of
>> > Outlook,
>> > the form elements are not visible (i.e. looks blank) and when double
>> > clicked
>> > the form and its data appears in a new window.
>> >
>> > Is there a parameter setting that I am missing here to make the form
>> > and
>> > data elements visible in the Reading Pane (Preview) area of Outlook.

>>
>>
>>




 
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Ken Slovak - [MVP - Outlook]
Guest
Posts: n/a
 
      28th May 2009
If this is a custom form that's normal and expected behavior. No custom form
can display in the preview pane, although Outlook 2007 can display form
regions in the preview.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"NV" <(E-Mail Removed)> wrote in message
news:7A82C1AF-583B-4C45-BC58-(E-Mail Removed)...
> The Send Form Definition option has not been checked. The issue is that
> the
> form and its contents are not displayed in the readint pane (preview) of
> the
> recipient.
>
> They are only visible if the recipient double clicks on the email and
> opens
> it in a separate window.


 
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NV
Guest
Posts: n/a
 
      29th May 2009
One more question...
The functionality about the reading pane is OK, but when a recipient hits
Reply or Reply All, the form and its data is again not visible, but is when
the recipient hits Forward...
Is it a similar functionality / limitation as to how attachments work in
Reply / Reply All as compared to Forward.

"NV" wrote:

> I have developed and published a Custom message type Outlook Form, there is
> no issue with the form data retention, but when the Outlook form is sent and
> reaches the inbox of the recipient, in the Reading Pane (Preview) of Outlook,
> the form elements are not visible (i.e. looks blank) and when double clicked
> the form and its data appears in a new window.
>
> Is there a parameter setting that I am missing here to make the form and
> data elements visible in the Reading Pane (Preview) area of Outlook.

 
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NV
Guest
Posts: n/a
 
      29th May 2009
Thanks Ken

"Ken Slovak - [MVP - Outlook]" wrote:

> If this is a custom form that's normal and expected behavior. No custom form
> can display in the preview pane, although Outlook 2007 can display form
> regions in the preview.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Professional Programming Outlook 2007.
> Reminder Manager, Extended Reminders, Attachment Options.
> http://www.slovaktech.com/products.htm
>
>
> "NV" <(E-Mail Removed)> wrote in message
> news:7A82C1AF-583B-4C45-BC58-(E-Mail Removed)...
> > The Send Form Definition option has not been checked. The issue is that
> > the
> > form and its contents are not displayed in the readint pane (preview) of
> > the
> > recipient.
> >
> > They are only visible if the recipient double clicks on the email and
> > opens
> > it in a separate window.

>
>

 
Reply With Quote
 
NV
Guest
Posts: n/a
 
      29th May 2009
Thanks Sue

"Sue Mosher [MVP]" wrote:

> It's still completely normal behavior. Outlook 2003 has no means for
> displaying custom form content in the reading pane. Outlook 2007 is the
> first version with the form region feature.
>
> --
> Sue Mosher, Outlook MVP
> Author of Microsoft Outlook 2007 Programming:
> Jumpstart for Power Users and Administrators
> http://www.outlookcode.com/article.aspx?id=54
>
>
> "NV" <(E-Mail Removed)> wrote in message
> news:C8E5BB39-7423-4EA3-9B18-(E-Mail Removed)...
> > The form has been developed on MS Outlook 2003
> >
> > "Sue Mosher [MVP]" wrote:
> >
> >> That's completely normal. Creating a custom form doesn't affect the look
> >> of
> >> the reading pane. Modifying the reading pane is done in Outlook 2007 with
> >> a
> >> form region, which is a completely different form technology implemented
> >> with an add-in, not a published form.
> >>
> >> "NV" <(E-Mail Removed)> wrote in message
> >> news:B9CD5C73-B029-48E4-8CC8-(E-Mail Removed)...
> >> >I have developed and published a Custom message type Outlook Form, there
> >> >is
> >> > no issue with the form data retention, but when the Outlook form is
> >> > sent
> >> > and
> >> > reaches the inbox of the recipient, in the Reading Pane (Preview) of
> >> > Outlook,
> >> > the form elements are not visible (i.e. looks blank) and when double
> >> > clicked
> >> > the form and its data appears in a new window.
> >> >
> >> > Is there a parameter setting that I am missing here to make the form
> >> > and
> >> > data elements visible in the Reading Pane (Preview) area of Outlook.
> >>
> >>
> >>

>
>
>
>

 
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