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Blank dialog boxes with a twist?

 
 
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      1st Nov 2007
I have 3 user accounts on my pc. One is mine, one is my wifes and one for
the kids. The wife and I both belong to the administrators group, the kids
belong to the users group.

The "twist" is that my account works normally, and the other two accounts
have the issues as described in MSKB 831430, "Several dialog boxes are blank".
http://support.microsoft.com/kb/831430

I tried the fixes in 831430 on my wifes account but it did not work. But I
found this thread,
http://www.techimo.com/forum/showpos...99&postcount=3
and it seemed to fix my wifes account. But now my account has the described
issues.

I also tried resetting the entire registry permissions to defaults using
this procedure,
http://winonline.blogspot.com/2005/1...ssions-to.html
But it seems that whatever user account I am logged into is the one that gets
fixed and the other admin account breaks.

Does anybody have any other suggestions?

Thanks,

 
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=?Utf-8?B?TWFyayBMLiBGZXJndXNvbg==?=
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      2nd Nov 2007
I haven't seen exactly what settings in the Local Zone of a system that
controls the Permissions of a Jscript component, but I have a guess. The two
admins probably use differnet tools. One of them is turning on local access
to activeX components, and the other admin doesn't do this. See if you have
different seting in IE, tools menu, options, advanced, security area, "allow
active content to run in local files". That setting is one of several that
may be doing it.
(By default, Windows does not allow access the Local Zone settings, and
insists on the use of the *.hta association to cancel these zone restrictions
on activeX.)
When you upgraded to IE 7, you probably got the problem. I would look for
some app used by one or another of you that may be hitting your permissions,
like a DB app or some third party file manager.
--
helpful? click "Yes" button. Voting helps the web interface.
http://www.microsoft.com/windowsxp/e...lp_and_support
Mark L. Ferguson



"EricN" wrote:

> I have 3 user accounts on my pc. One is mine, one is my wifes and one for
> the kids. The wife and I both belong to the administrators group, the kids
> belong to the users group.
>
> The "twist" is that my account works normally, and the other two accounts
> have the issues as described in MSKB 831430, "Several dialog boxes are blank".
> http://support.microsoft.com/kb/831430
>
> I tried the fixes in 831430 on my wifes account but it did not work. But I
> found this thread,
> http://www.techimo.com/forum/showpos...99&postcount=3
> and it seemed to fix my wifes account. But now my account has the described
> issues.
>
> I also tried resetting the entire registry permissions to defaults using
> this procedure,
> http://winonline.blogspot.com/2005/1...ssions-to.html
> But it seems that whatever user account I am logged into is the one that gets
> fixed and the other admin account breaks.
>
> Does anybody have any other suggestions?
>
> Thanks,
>

 
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=?Utf-8?B?RXJpY04=?=
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Posts: n/a
 
      2nd Nov 2007
Checked the IE settings and both admin accounts have the "allow active
content to run in files on my computer" unchecked.

I booted into safe mode, logged onto the administrator account and ran the
reset.cmd batch as described in the last link of my original post. Then I
registered the vbscript.dll and jscript.dll. Everything seemed to work on
the admin account, but didn't work on the other two accounts. Logged into my
account, ran the reset.cmd batch, registered the vbscript and jscript. Now
my account works, wife's doesn't and admin doesn't.

Weird.

Any other things to try?

"Mark L. Ferguson" wrote:

> I haven't seen exactly what settings in the Local Zone of a system that
> controls the Permissions of a Jscript component, but I have a guess. The two
> admins probably use differnet tools. One of them is turning on local access
> to activeX components, and the other admin doesn't do this. See if you have
> different seting in IE, tools menu, options, advanced, security area, "allow
> active content to run in local files". That setting is one of several that
> may be doing it.
> (By default, Windows does not allow access the Local Zone settings, and
> insists on the use of the *.hta association to cancel these zone restrictions
> on activeX.)
> When you upgraded to IE 7, you probably got the problem. I would look for
> some app used by one or another of you that may be hitting your permissions,
> like a DB app or some third party file manager.
> --
> helpful? click "Yes" button. Voting helps the web interface.
> http://www.microsoft.com/windowsxp/e...lp_and_support
> Mark L. Ferguson
>
>
>
> "EricN" wrote:
>
> > I have 3 user accounts on my pc. One is mine, one is my wifes and one for
> > the kids. The wife and I both belong to the administrators group, the kids
> > belong to the users group.
> >
> > The "twist" is that my account works normally, and the other two accounts
> > have the issues as described in MSKB 831430, "Several dialog boxes are blank".
> > http://support.microsoft.com/kb/831430
> >
> > I tried the fixes in 831430 on my wifes account but it did not work. But I
> > found this thread,
> > http://www.techimo.com/forum/showpos...99&postcount=3
> > and it seemed to fix my wifes account. But now my account has the described
> > issues.
> >
> > I also tried resetting the entire registry permissions to defaults using
> > this procedure,
> > http://winonline.blogspot.com/2005/1...ssions-to.html
> > But it seems that whatever user account I am logged into is the one that gets
> > fixed and the other admin account breaks.
> >
> > Does anybody have any other suggestions?
> >
> > Thanks,
> >

 
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=?Utf-8?B?RXJpY04=?=
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Posts: n/a
 
      3rd Nov 2007
Just to close this thread. I ended up running a repair installation of XP.
This seemed to do the trick. Wasn't fun.

"EricN" wrote:

> Checked the IE settings and both admin accounts have the "allow active
> content to run in files on my computer" unchecked.
>
> I booted into safe mode, logged onto the administrator account and ran the
> reset.cmd batch as described in the last link of my original post. Then I
> registered the vbscript.dll and jscript.dll. Everything seemed to work on
> the admin account, but didn't work on the other two accounts. Logged into my
> account, ran the reset.cmd batch, registered the vbscript and jscript. Now
> my account works, wife's doesn't and admin doesn't.
>
> Weird.
>
> Any other things to try?
>
> "Mark L. Ferguson" wrote:
>
> > I haven't seen exactly what settings in the Local Zone of a system that
> > controls the Permissions of a Jscript component, but I have a guess. The two
> > admins probably use differnet tools. One of them is turning on local access
> > to activeX components, and the other admin doesn't do this. See if you have
> > different seting in IE, tools menu, options, advanced, security area, "allow
> > active content to run in local files". That setting is one of several that
> > may be doing it.
> > (By default, Windows does not allow access the Local Zone settings, and
> > insists on the use of the *.hta association to cancel these zone restrictions
> > on activeX.)
> > When you upgraded to IE 7, you probably got the problem. I would look for
> > some app used by one or another of you that may be hitting your permissions,
> > like a DB app or some third party file manager.
> > --
> > helpful? click "Yes" button. Voting helps the web interface.
> > http://www.microsoft.com/windowsxp/e...lp_and_support
> > Mark L. Ferguson
> >
> >
> >
> > "EricN" wrote:
> >
> > > I have 3 user accounts on my pc. One is mine, one is my wifes and one for
> > > the kids. The wife and I both belong to the administrators group, the kids
> > > belong to the users group.
> > >
> > > The "twist" is that my account works normally, and the other two accounts
> > > have the issues as described in MSKB 831430, "Several dialog boxes are blank".
> > > http://support.microsoft.com/kb/831430
> > >
> > > I tried the fixes in 831430 on my wifes account but it did not work. But I
> > > found this thread,
> > > http://www.techimo.com/forum/showpos...99&postcount=3
> > > and it seemed to fix my wifes account. But now my account has the described
> > > issues.
> > >
> > > I also tried resetting the entire registry permissions to defaults using
> > > this procedure,
> > > http://winonline.blogspot.com/2005/1...ssions-to.html
> > > But it seems that whatever user account I am logged into is the one that gets
> > > fixed and the other admin account breaks.
> > >
> > > Does anybody have any other suggestions?
> > >
> > > Thanks,
> > >

 
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