I have a situation where a suport person is on site attempting to use a
custom tool that is designed to test the validity of a web service URL.

The idea is that you type a value into a text box, click a button and get a
response that simpy says "Valid" or "Invalid" ... or if there is an error
then a message box will display the error message.

The problem is .. Having installed the tool on a Windows XP PC any diaplog
box (MsgBox) that is displayed is blank. This includes the caption on the Ok
& Cancel buttons.

We've checked the display settings (Normal fonts) and ensured that MS San
Serif is installed on the PC .. still no joy.

Any ideas ?

Thanks

Gary

Are they using McAfee? This sounds like the McAfee bug but usually involves
listboxes, installing the following patch may help.

Patch 5 for McAfee VirusScan Enterprise 8.0i
<URL:https://knowledgemap.nai.com/phpclient/viewKDoc.aspx?url=kb/kb_kb38717.xml&docType=DOC_KnowledgeBase>

Chris


"Gary Dunne" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>I have a situation where a suport person is on site attempting to use a
> custom tool that is designed to test the validity of a web service URL.
>
> The idea is that you type a value into a text box, click a button and get
> a
> response that simpy says "Valid" or "Invalid" ... or if there is an error
> then a message box will display the error message.
>
> The problem is .. Having installed the tool on a Windows XP PC any diaplog
> box (MsgBox) that is displayed is blank. This includes the caption on the
> Ok
> & Cancel buttons.
>
> We've checked the display settings (Normal fonts) and ensured that MS San
> Serif is installed on the PC .. still no joy.
>
> Any ideas ?
>
> Thanks
>
> Gary
>
>

Thats it ... Nice one Chris... Thanks

"Chris, Master of All Things Insignificant" <chris@No_Spam_Please.com> wrote
in message news:(E-Mail Removed)...
> Are they using McAfee? This sounds like the McAfee bug but usually
involves
> listboxes, installing the following patch may help.
>
> Patch 5 for McAfee VirusScan Enterprise 8.0i
>
<URL:https://knowledgemap.nai.com/phpclie...=kb/kb_kb38717.
xml&docType=DOC_KnowledgeBase>
>
> Chris
>
>
> "Gary Dunne" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
> >I have a situation where a suport person is on site attempting to use a
> > custom tool that is designed to test the validity of a web service URL.
> >
> > The idea is that you type a value into a text box, click a button and
get
> > a
> > response that simpy says "Valid" or "Invalid" ... or if there is an
error
> > then a message box will display the error message.
> >
> > The problem is .. Having installed the tool on a Windows XP PC any
diaplog
> > box (MsgBox) that is displayed is blank. This includes the caption on
the
> > Ok
> > & Cancel buttons.
> >
> > We've checked the display settings (Normal fonts) and ensured that MS
San
> > Serif is installed on the PC .. still no joy.
> >
> > Any ideas ?
> >
> > Thanks
> >
> > Gary
> >
> >
>
>