Hello,

Encountered an odd error I was hoping can receive help
on...

Using Outlook on Exchange Server. User receives an email -
can open it and view message body however the TO, CC and
SUBJECT header white box fields are blank. Has anyone
seen this before?

Thanks,
Andrew.

"Andrew" said in news:16e5401c420b1$8c22af00$(E-Mail Removed):
> Hello,
>
> Encountered an odd error I was hoping can receive help
> on...
>
> Using Outlook on Exchange Server. User receives an email -
> can open it and view message body however the TO, CC and
> SUBJECT header white box fields are blank. Has anyone
> seen this before?
>
> Thanks,
> Andrew.

You don't mention if this behavior is present in all received e-mails or
only in one particular e-mail.

If you read RFC 2822, "Internet Message Format", you'll see the To, Cc,
Bcc, and Subject headers are all optional. They may appear 0 or 1
times. They are in the *data* that the sender composes and sent in the
DATA command to the SMTP server (RFC 2821, "SMTP"). So the sender can
specify anything they want to put into these headers. They don't even
have to be inserted in the data. They don't even have to contain valid
syntax for an e-mail address; e.g., they could simply be used to spew
more spam text. These headers are not used to deliver the e-mail. The
RCPT TO command(s) issued by the e-mail client to the SMTP server are
used to to specify the recipient.

Presumably SMTP was involved somewhere since I doubt this behavior (by
the sender) would be possible if the sender was using the same
organization's Exchange server as the recipient. You don't mention if
the message came from within your Exchange organization or from outside.

--
____________________________________________________________
*** Post replies to newsgroup. Share with others.
*** Email: domain = ".com" and append "=news=" to Subject.
____________________________________________________________

This message came from one person only and is an
(internal) Exchange account...

>-----Original Message-----
>"Andrew" said in news:16e5401c420b1$8c22af00
$(E-Mail Removed):
>> Hello,
>>
>> Encountered an odd error I was hoping can receive help
>> on...
>>
>> Using Outlook on Exchange Server. User receives an
email -
>> can open it and view message body however the TO, CC
and
>> SUBJECT header white box fields are blank. Has anyone
>> seen this before?
>>
>> Thanks,
>> Andrew.
>
>You don't mention if this behavior is present in all
received e-mails or
>only in one particular e-mail.
>
>If you read RFC 2822, "Internet Message Format", you'll
see the To, Cc,
>Bcc, and Subject headers are all optional. They may
appear 0 or 1
>times. They are in the *data* that the sender composes
and sent in the
>DATA command to the SMTP server (RFC 2821, "SMTP"). So
the sender can
>specify anything they want to put into these headers.
They don't even
>have to be inserted in the data. They don't even have to
contain valid
>syntax for an e-mail address; e.g., they could simply be
used to spew
>more spam text. These headers are not used to deliver
the e-mail. The
>RCPT TO command(s) issued by the e-mail client to the
SMTP server are
>used to to specify the recipient.
>
>Presumably SMTP was involved somewhere since I doubt this
behavior (by
>the sender) would be possible if the sender was using the
same
>organization's Exchange server as the recipient. You
don't mention if
>the message came from within your Exchange organization
or from outside.
>
>--
>__________________________________________________________
__
>*** Post replies to newsgroup. Share with others.
>*** Email: domain = ".com" and append "=news=" to Subject.
>__________________________________________________________
__
>
>.
>

"(E-Mail Removed)" said in
news:18a3a01c420bc$2b9d3500$(E-Mail Removed):
> This message came from one person only and is an
> (internal) Exchange account...

I was thinking the e-mail got received from outside. I'm not an
Exchange admin and it's been too long since I used Exchange. Sounds
like a problem in the Exchange mailbox defined for that one sender or
maybe a problem with their entry in the global address book. Can that
sender's mailbox or address book entry be deleted and recreated?
Hopefully an Exchange admin will chime in here.