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Blackberry Duplicate Issue

 
 
Josh
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Posts: n/a
 
      17th Sep 2009
I have my blackberry synchronized with Outlook 2003 and when I reply to a
received message through Outlook a duplicate message appears in my
Blackberry.

The duplicate of the received message has none of the content from my reply
so it literally is an exact duplicate.

Is there any setting for me to change that would disable this?
 
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Diane Poremsky [MVP]
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      17th Sep 2009
Are you syncing mail with outlook using desktop manager or using BIS?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Josh" <(E-Mail Removed)> wrote in message
news:20FDA2B5-1D81-4F31-AAB6-(E-Mail Removed)...
> I have my blackberry synchronized with Outlook 2003 and when I reply to a
> received message through Outlook a duplicate message appears in my
> Blackberry.
>
> The duplicate of the received message has none of the content from my
> reply
> so it literally is an exact duplicate.
>
> Is there any setting for me to change that would disable this?


 
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Willie
Guest
Posts: n/a
 
      29th Sep 2009
On Sep 17, 4:10*pm, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
> Are you syncing mail with outlook using desktop manager or using BIS?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips:http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ...@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>
> Do you keep Outlook open 24/7? Vote in our poll:http://forums.slipstick.com/showthread.php?t=22205
>
> "Josh" <J...@discussions.microsoft.com> wrote in message
>
> news:20FDA2B5-1D81-4F31-AAB6-(E-Mail Removed)...
>
>
>
> > I have my blackberry synchronized with Outlook 2003 and when I reply toa
> > received message through Outlook a duplicate message appears in my
> > Blackberry.

>
> > The duplicate of the received message has none of the content from my
> > reply
> > so it literally is an exact duplicate.

>
> > Is there any setting for me to change that would disable this?- Hide quoted text -

>
> - Show quoted text -


I too am having the same issue. I am going through the BIS for setting
up my email account and I am using Outlook 2007. I utilize Desktop
Manager for syncing appointments and such but email does not sync
through the Desktop Manager. If I set it up through the Outlook Web
Access way on the Blackberry website it will stop the duplicate
emails. Unfortunately setting it up using the OWA method will not
delete messages on your phone when you delete them in your outlook.
The BIS method will delete the messages when deleted off Outlook.
Right now I am picking the lesser of two evils and putting up with the
duplicate emails.
 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      29th Sep 2009
Do you still get duplicates if you stop syncing your calendar for a few
days?

Check in the blackberry forums (at either blackberry.com or
crackberry.com) - everyone there uses blackberry and many use outlook with
BIS, increasing your chances that someone may know why its happening.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Willie" <(E-Mail Removed)> wrote in message
news:f6b92fb9-5cbc-47ae-8245-(E-Mail Removed)...
> On Sep 17, 4:10 pm, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
>> Are you syncing mail with outlook using desktop manager or using BIS?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips:http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center:http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-requ...@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>>
>> Do you keep Outlook open 24/7? Vote in our
>> poll:http://forums.slipstick.com/showthread.php?t=22205
>>
>> "Josh" <J...@discussions.microsoft.com> wrote in message
>>
>> news:20FDA2B5-1D81-4F31-AAB6-(E-Mail Removed)...
>>
>>
>>
>> > I have my blackberry synchronized with Outlook 2003 and when I reply to
>> > a
>> > received message through Outlook a duplicate message appears in my
>> > Blackberry.

>>
>> > The duplicate of the received message has none of the content from my
>> > reply
>> > so it literally is an exact duplicate.

>>
>> > Is there any setting for me to change that would disable this?- Hide
>> > quoted text -

>>
>> - Show quoted text -

>
> I too am having the same issue. I am going through the BIS for setting
> up my email account and I am using Outlook 2007. I utilize Desktop
> Manager for syncing appointments and such but email does not sync
> through the Desktop Manager. If I set it up through the Outlook Web
> Access way on the Blackberry website it will stop the duplicate
> emails. Unfortunately setting it up using the OWA method will not
> delete messages on your phone when you delete them in your outlook.
> The BIS method will delete the messages when deleted off Outlook.
> Right now I am picking the lesser of two evils and putting up with the
> duplicate emails.


 
Reply With Quote
 
Willie
Guest
Posts: n/a
 
      30th Sep 2009
On Sep 29, 4:58*pm, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
> Do you still get duplicates if you stop syncing your calendar for a few
> days?
>
> Check in the blackberry forums (at either blackberry.com or
> crackberry.com) - *everyone there uses blackberry and many use outlook with
> BIS, increasing your chances that someone may know why its happening.
>
> --
>
> Diane Poremsky [MVP - Outlook]
> Outlook Tips:http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ...@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>
> Let's Really Fix Outlook 2010http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Willie" <will...@stjoelive.com> wrote in message
>
> news:f6b92fb9-5cbc-47ae-8245-(E-Mail Removed)...
>
>
>
> > On Sep 17, 4:10 pm, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
> >> Are you syncing mail with outlook using desktop manager or using BIS?

>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips:http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center:http://www.slipstick.com

>
> >> Outlook Tips by email:
> >> mailto:dailytips-subscribe-requ...@lists.outlooktips.net

>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM

>
> >> Do you keep Outlook open 24/7? Vote in our
> >> poll:http://forums.slipstick.com/showthread.php?t=22205

>
> >> "Josh" <J...@discussions.microsoft.com> wrote in message

>
> >>news:20FDA2B5-1D81-4F31-AAB6-(E-Mail Removed)...

>
> >> > I have my blackberry synchronized with Outlook 2003 and when I replyto
> >> > a
> >> > received message through Outlook a duplicate message appears in my
> >> > Blackberry.

>
> >> > The duplicate of the received message has none of the content from my
> >> > reply
> >> > so it literally is an exact duplicate.

>
> >> > Is there any setting for me to change that would disable this?- Hide
> >> > quoted text -

>
> >> - Show quoted text -

>
> > I too am having the same issue. I am going through the BIS for setting
> > up my email account and I am using Outlook 2007. I utilize Desktop
> > Manager for syncing appointments and such but email does not sync
> > through the Desktop Manager. If I set it up through the Outlook Web
> > Access way on the Blackberry website it will stop the duplicate
> > emails. Unfortunately setting it up using the OWA method will not
> > delete messages on your phone when you delete them in your outlook.
> > The BIS method will delete the messages when deleted off Outlook.
> > Right now I am picking the lesser of two evils and putting up with the
> > duplicate emails.- Hide quoted text -

>
> - Show quoted text -


Have been looking at them for months and Blackberry tells me it must
be a microsoft setting. The duplicates happen anytime I reply to a
message from my outlook inbox even if I havent done a sync for several
days. Something about the reply creating a seperate email ID for the
original message through exchange. My IT has no idea what they are
talking about.
 
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