I recently upgraded my Blackberry from a 7250 to a 8830. The 7250 sync'ed
with all parts of Outlook. The new phone will not sync at all, even though
it appears to be working indicated by the syncing windows. I am using the
cable for the sync process.
Any suggestions?

Jeff <(E-Mail Removed)> wrote:

> I recently upgraded my Blackberry from a 7250 to a 8830. The 7250
> sync'ed with all parts of Outlook. The new phone will not sync at
> all, even though it appears to be working indicated by the syncing
> windows. I am using the cable for the sync process.
> Any suggestions?

Consult the Blackberry's vendor. Outlook doesn't have any part in synching.
It's completely up to the sync software.
--
Brian Tillman

Thanks for your answer. Neither Sprint, nor Blackberry could help me.

"Brian Tillman" wrote:

> Jeff <(E-Mail Removed)> wrote:
>
> > I recently upgraded my Blackberry from a 7250 to a 8830. The 7250
> > sync'ed with all parts of Outlook. The new phone will not sync at
> > all, even though it appears to be working indicated by the syncing
> > windows. I am using the cable for the sync process.
> > Any suggestions?
>
> Consult the Blackberry's vendor. Outlook doesn't have any part in synching.
> It's completely up to the sync software.
> --
> Brian Tillman
>
>

Jeff <(E-Mail Removed)> wrote:

> Thanks for your answer. Neither Sprint, nor Blackberry could help me.

You'd think they'd be more interested in customer service. You pay them for
the service, after all.
--
Brian Tillman

Did you change anything in the BackBerry Desktop Manager? I am using Outlook
2007/BB 8830 with no problems (after a weird MAPI problem that was eventually
solved). I might suggest clearing all the setting in the BB Desktop Manager
and re-initializing all the settings for the Address book and Email.

-- Scott

"Jeff" wrote:

> Thanks for your answer. Neither Sprint, nor Blackberry could help me.
>
> "Brian Tillman" wrote:
>
> > Jeff <(E-Mail Removed)> wrote:
> >
> > > I recently upgraded my Blackberry from a 7250 to a 8830. The 7250
> > > sync'ed with all parts of Outlook. The new phone will not sync at
> > > all, even though it appears to be working indicated by the syncing
> > > windows. I am using the cable for the sync process.
> > > Any suggestions?
> >
> > Consult the Blackberry's vendor. Outlook doesn't have any part in synching.
> > It's completely up to the sync software.
> > --
> > Brian Tillman
> >
> >

Thanks for the insite Scott. I just upgraded to Outlook 2007 and cannot get
my BB 8830 to sync with it. It worked fine with Outlook 2003. Verizon has no
idea why it will not sync up. I will look at the MAPI issues you suggest in
your answer. This may help me. Jeff.


"scaught" wrote:

> Did you change anything in the BackBerry Desktop Manager? I am using Outlook
> 2007/BB 8830 with no problems (after a weird MAPI problem that was eventually
> solved). I might suggest clearing all the setting in the BB Desktop Manager
> and re-initializing all the settings for the Address book and Email.
>
> -- Scott
>
> "Jeff" wrote:
>
> > Thanks for your answer. Neither Sprint, nor Blackberry could help me.
> >
> > "Brian Tillman" wrote:
> >
> > > Jeff <(E-Mail Removed)> wrote:
> > >
> > > > I recently upgraded my Blackberry from a 7250 to a 8830. The 7250
> > > > sync'ed with all parts of Outlook. The new phone will not sync at
> > > > all, even though it appears to be working indicated by the syncing
> > > > windows. I am using the cable for the sync process.
> > > > Any suggestions?
> > >
> > > Consult the Blackberry's vendor. Outlook doesn't have any part in synching.
> > > It's completely up to the sync software.
> > > --
> > > Brian Tillman
> > >
> > >

I would reinstall desktop manager.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Burkie" <(E-Mail Removed)> wrote in message
news:077DD9D1-5B96-435C-8DAD-(E-Mail Removed)...
> Thanks for the insite Scott. I just upgraded to Outlook 2007 and cannot
> get
> my BB 8830 to sync with it. It worked fine with Outlook 2003. Verizon has
> no
> idea why it will not sync up. I will look at the MAPI issues you suggest
> in
> your answer. This may help me. Jeff.
>
>
> "scaught" wrote:
>
>> Did you change anything in the BackBerry Desktop Manager? I am using
>> Outlook
>> 2007/BB 8830 with no problems (after a weird MAPI problem that was
>> eventually
>> solved). I might suggest clearing all the setting in the BB Desktop
>> Manager
>> and re-initializing all the settings for the Address book and Email.
>>
>> -- Scott
>>
>> "Jeff" wrote:
>>
>> > Thanks for your answer. Neither Sprint, nor Blackberry could help me.
>> >
>> > "Brian Tillman" wrote:
>> >
>> > > Jeff <(E-Mail Removed)> wrote:
>> > >
>> > > > I recently upgraded my Blackberry from a 7250 to a 8830. The 7250
>> > > > sync'ed with all parts of Outlook. The new phone will not sync at
>> > > > all, even though it appears to be working indicated by the syncing
>> > > > windows. I am using the cable for the sync process.
>> > > > Any suggestions?
>> > >
>> > > Consult the Blackberry's vendor. Outlook doesn't have any part in
>> > > synching.
>> > > It's completely up to the sync software.
>> > > --
>> > > Brian Tillman
>> > >
>> > >