My screen goes black in the early stages of bootup. I can start safe mode
and have done a system restore but my computerstill will not start
normally. I have recieved via email a hotfix application from Microsoft but
this will also not run when the computer is in safe mode. Plse assist. Thanks.

MS doesnt send emails, unless you have contacted MS support via email

"Black screen on Windows Vista Home start" <Black screen on Windows Vista
Home (E-Mail Removed)> wrote in message
news:425E0F91-D2F5-4D7E-B8A2-(E-Mail Removed)...
> My screen goes black in the early stages of bootup. I can start safe mode
> and have done a system restore but my computerstill will not start
> normally. I have recieved via email a hotfix application from Microsoft
> but
> this will also not run when the computer is in safe mode. Plse assist.
> Thanks.

Yes, they do. Plse see link below:
http://support.microsoft.com/hotfix/...675&kbln=en-us

"DL" wrote:

> MS doesnt send emails, unless you have contacted MS support via email
>
> "Black screen on Windows Vista Home start" <Black screen on Windows Vista
> Home (E-Mail Removed)> wrote in message
> news:425E0F91-D2F5-4D7E-B8A2-(E-Mail Removed)...
> > My screen goes black in the early stages of bootup. I can start safe mode
> > and have done a system restore but my computerstill will not start
> > normally. I have recieved via email a hotfix application from Microsoft
> > but
> > this will also not run when the computer is in safe mode. Plse assist.
> > Thanks.
>
>
> .
>