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Black screen when running AOEIII:War Chiefs

 
 
=?Utf-8?B?R2VuZQ==?=
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      8th May 2007
dxdiag snippet:
------
Operating System: Windows Vista™ Ultimate (6.0, Build 6000)
(6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: PC109A-ABA A630N
BIOS: BIOS Date: 01/23/06 20:09:06 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 3198MB RAM
Page File: 957MB used, 5636MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode
---------------
Display Devices
---------------
Card name: RADEON X800GT
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x554B)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_554B&SUBSYS_2151148C&REV_00
Display Memory: 1278 MB
Dedicated Memory: 254 MB
Shared Memory: 1023 MB
Current Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
Driver Version: 7.14.0010.0489 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 3/14/2007 21:42:49, 2759168 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
--------------------------------------------------------------------------------------------
When I try to run AOEIII (with the War Chiefs expansion), I get the splash
screens and loading screens fine, but when the menu should appear, I just get
a black screen with the mouse cursor on it. the cursor is active and I can
hear music, but the screen never materializes.

Drivers are up to date, and most other games working fine under Vista. I
have tried running as administrator, etc. Interesting that a Windows game is
the only one giving me problems.

Any thoughts?

thanks
gene
 
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SingaporeWebDesign
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      9th May 2007
Hello,

Have you tried installing the latest update for the game?
http://www.agecommunity.com/gameUpdates.aspx

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http://www.bootstrike.com/WinXP/faq.html
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"Gene" <(E-Mail Removed)> wrote in message
news:E921555F-062E-496B-B624-(E-Mail Removed)...
> dxdiag snippet:
> ------
> Operating System: Windows VistaT Ultimate (6.0, Build 6000)
> (6000.vista_rtm.061101-2205)
> Language: English (Regional Setting: English)
> System Manufacturer: HP Pavilion 061
> System Model: PC109A-ABA A630N
> BIOS: BIOS Date: 01/23/06 20:09:06 Ver: 08.00.10
> Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs), ~2.8GHz
> Memory: 3198MB RAM
> Page File: 957MB used, 5636MB available
> Windows Dir: C:\Windows
> DirectX Version: DirectX 10
> DX Setup Parameters: Not found
> DxDiag Version: 6.00.6000.16386 32bit Unicode
> ---------------
> Display Devices
> ---------------
> Card name: RADEON X800GT
> Manufacturer: ATI Technologies Inc.
> Chip type: ATI Radeon Graphics Processor (0x554B)
> DAC type: Internal DAC(400MHz)
> Device Key: Enum\PCI\VEN_1002&DEV_554B&SUBSYS_2151148C&REV_00
> Display Memory: 1278 MB
> Dedicated Memory: 254 MB
> Shared Memory: 1023 MB
> Current Mode: 1600 x 1200 (32 bit) (60Hz)
> Monitor: Generic PnP Monitor
> Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
> Driver Version: 7.14.0010.0489 (English)
> DDI Version: 9Ex
> Driver Attributes: Final Retail
> Driver Date/Size: 3/14/2007 21:42:49, 2759168 bytes
> WHQL Logo'd: Yes
> WHQL Date Stamp:
> DDraw Status: Enabled
> D3D Status: Enabled
> AGP Status: Enabled
> --------------------------------------------------------------------------------------------
> When I try to run AOEIII (with the War Chiefs expansion), I get the splash
> screens and loading screens fine, but when the menu should appear, I just
> get
> a black screen with the mouse cursor on it. the cursor is active and I
> can
> hear music, but the screen never materializes.
>
> Drivers are up to date, and most other games working fine under Vista. I
> have tried running as administrator, etc. Interesting that a Windows game
> is
> the only one giving me problems.
>
> Any thoughts?
>
> thanks
> gene



 
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