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Black Screen after Windows is loading screen

 
 
Gogs
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      21st Oct 2003
All was going well on my XP machine but now it has stopped
booting into XP (i Haven't added/removed/changed
anything). It does the XP is loading splash screen, then
the screen goes black & all we see it the mouse cursor. I
can move that around the black screen but can't left/right
click, use any window keys on the keyboard or anything.

I've tried booting into safe mode but just get a long list
of files (that I presume it is loading. The last file on
the list is mup???? (can't remember the rest) and then
nothing.

I've run an anti-virus from a floppy but haven't found
anything.

Any help greatly appreciated.

Thanks

Gogs

 
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R. C. White
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      21st Oct 2003
Hi, Gogs.

How long have you waited at the black screen? Sometimes it can take several
minutes for WinXP to do all its "behind-the-scenes" housekeeping and
continue to load. (Of course, I assume you know this and waited long
enough, but you did not say how long, so I had to ask.)

A Google search for "mup.sys + safe + xp" turned up over 200 hits. Here is
one of them, reporting success after removing the USB 2.0 card:
http://www.earthv.com/tips_detail.asp?TipID=63

Of course, I don't even know if you have a USB 2.0 card, but maybe some of
the other Google hits will give you some clues. At any rate, it is likely
to be a problem with hardware, either with a device, or with the WinXP
drivers for the device. You may need to do some trial-and-error
troubleshooting.

Please let us know what you learn. In a newsgroup, we all learn from each
other.

RC
--
R. C. White, CPA
San Marcos, TX
(E-Mail Removed)
Microsoft Windows MVP

"Gogs" <(E-Mail Removed)> wrote in message
news:0b2001c397e6$5505c6a0$(E-Mail Removed)...
> All was going well on my XP machine but now it has stopped
> booting into XP (i Haven't added/removed/changed
> anything). It does the XP is loading splash screen, then
> the screen goes black & all we see it the mouse cursor. I
> can move that around the black screen but can't left/right
> click, use any window keys on the keyboard or anything.
>
> I've tried booting into safe mode but just get a long list
> of files (that I presume it is loading. The last file on
> the list is mup???? (can't remember the rest) and then
> nothing.
>
> I've run an anti-virus from a floppy but haven't found
> anything.
>
> Any help greatly appreciated.
>
> Thanks
>
> Gogs



 
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