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Bizarre problem with sending/receiving emails in Outlook 2007

 
 
buskhan@googlemail.com
Guest
Posts: n/a
 
      11th Jan 2008
There is a strange problem with picking up and sending emails on
Outlook 2007 which I have wasted hours on over the last week.

Whenever I try to pick up/send emails on domain names, I get a
800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
connection to the server was interrupted. If the problem continues,
contact your server adminstrator or Internet Service Provider (ISP)'"

I have gone through all the steps here http://support.microsoft.com/kb/813514
and here http://support.microsoft.com/kb/829918/ and on another
websites.

I have been setting up email addresses on Outlook for several years,
so know how they should be done.

The strange thing is the email addresses of domain names hosted
elsewhere work perfectly. But both new and existing Clook-hosted email
addresses are producing this error message.

I believe it may be an error with the software for two reasons:

1. The email addresses work perfectly when I open Outlook in Safe
Mode.

2. Our web host's staff have not been able to find anything wrong and
the email addresses work when they try to set them up on their
computers.

Any idea why our email addresses may not be working and how I can fix
this please?

I have tried System Restore and Repairing the program on my computer's
Control Panel.
 
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Roady [MVP]
Guest
Posts: n/a
 
      12th Jan 2008
The fact that it works in Outlook Safe Mode would suggest that it is an
issue with one of your addins, that your dat-files are corrupt.
See http://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

<(E-Mail Removed)> wrote in message
news:72f0c808-6ad5-486d-b882-(E-Mail Removed)...
> There is a strange problem with picking up and sending emails on
> Outlook 2007 which I have wasted hours on over the last week.
>
> Whenever I try to pick up/send emails on domain names, I get a
> 800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
> connection to the server was interrupted. If the problem continues,
> contact your server adminstrator or Internet Service Provider (ISP)'"
>
> I have gone through all the steps here
> http://support.microsoft.com/kb/813514
> and here http://support.microsoft.com/kb/829918/ and on another
> websites.
>
> I have been setting up email addresses on Outlook for several years,
> so know how they should be done.
>
> The strange thing is the email addresses of domain names hosted
> elsewhere work perfectly. But both new and existing Clook-hosted email
> addresses are producing this error message.
>
> I believe it may be an error with the software for two reasons:
>
> 1. The email addresses work perfectly when I open Outlook in Safe
> Mode.
>
> 2. Our web host's staff have not been able to find anything wrong and
> the email addresses work when they try to set them up on their
> computers.
>
> Any idea why our email addresses may not be working and how I can fix
> this please?
>
> I have tried System Restore and Repairing the program on my computer's
> Control Panel.


 
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buskhan@googlemail.com
Guest
Posts: n/a
 
      13th Jan 2008
Thank you for your response. Much appreciated.

I have tried removing the dat-files, but still the same problem.

Any other ideas please?

On Jan 12, 11:22*am, "Roady [MVP]"
<newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
> The fact that it works in Outlook Safe Mode would suggest that it is an
> issue with one of your addins, that your dat-files are corrupt.
> Seehttp://www.msoutlook.info/question/19
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> <busk...@googlemail.com> wrote in message
>
> news:72f0c808-6ad5-486d-b882-(E-Mail Removed)...
>
>
>
> > There is a strange problem with picking up and sending emails on
> > Outlook 2007 which I have wasted hours on over the last week.

>
> > Whenever I try to pick up/send emails on domain names, I get a
> > 800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
> > connection to the server was interrupted. If the problem continues,
> > contact your server adminstrator or Internet Service Provider (ISP)'"

>
> > I have gone through all the steps here
> >http://support.microsoft.com/kb/813514
> > and herehttp://support.microsoft.com/kb/829918/and on another
> > websites.

>
> > I have been setting up email addresses on Outlook for several years,
> > so know how they should be done.

>
> > The strange thing is the email addresses of domain names hosted
> > elsewhere work perfectly. But both new and existing Clook-hosted email
> > addresses are producing this error message.

>
> > I believe it may be an error with the software for two reasons:

>
> > 1. The email addresses work perfectly when I open Outlook in Safe
> > Mode.

>
> > 2. Our web host's staff have not been able to find anything wrong and
> > the email addresses work when they try to set them up on their
> > computers.

>
> > Any idea why our email addresses may not be working and how I can fix
> > this please?

>
> > I have tried System Restore and Repairing the program on my computer's
> > Control Panel.- Hide quoted text -

>
> - Show quoted text -


 
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Doobs
Guest
Posts: n/a
 
      14th Jan 2008


"(E-Mail Removed)" wrote:

> Thank you for your response. Much appreciated.
>
> I have tried removing the dat-files, but still the same problem.
>
> Any other ideas please?
>
> On Jan 12, 11:22 am, "Roady [MVP]"
> <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
> > The fact that it works in Outlook Safe Mode would suggest that it is an
> > issue with one of your addins, that your dat-files are corrupt.
> > Seehttp://www.msoutlook.info/question/19
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook.info/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > <busk...@googlemail.com> wrote in message
> >
> > news:72f0c808-6ad5-486d-b882-(E-Mail Removed)...
> >
> >
> >
> > > There is a strange problem with picking up and sending emails on
> > > Outlook 2007 which I have wasted hours on over the last week.

> >
> > > Whenever I try to pick up/send emails on domain names, I get a
> > > 800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
> > > connection to the server was interrupted. If the problem continues,
> > > contact your server adminstrator or Internet Service Provider (ISP)'"

> >
> > > I have gone through all the steps here
> > >http://support.microsoft.com/kb/813514
> > > and herehttp://support.microsoft.com/kb/829918/and on another
> > > websites.

> >
> > > I have been setting up email addresses on Outlook for several years,
> > > so know how they should be done.

> >
> > > The strange thing is the email addresses of domain names hosted
> > > elsewhere work perfectly. But both new and existing Clook-hosted email
> > > addresses are producing this error message.

> >
> > > I believe it may be an error with the software for two reasons:

> >
> > > 1. The email addresses work perfectly when I open Outlook in Safe
> > > Mode.

> >
> > > 2. Our web host's staff have not been able to find anything wrong and
> > > the email addresses work when they try to set them up on their
> > > computers.

> >
> > > Any idea why our email addresses may not be working and how I can fix
> > > this please?

> >
> > > I have tried System Restore and Repairing the program on my computer's
> > > Control Panel.- Hide quoted text -

> >
> > - Show quoted text -

>
>

 
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Roady [MVP]
Guest
Posts: n/a
 
      15th Jan 2008
Then it's an issue with one of your addins. Disable them all and try again.
Enable them one by one to find the culprit.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

<(E-Mail Removed)> wrote in message
news:7aeac960-9fa7-4a54-b1a0-(E-Mail Removed)...
> Thank you for your response. Much appreciated.
>
> I have tried removing the dat-files, but still the same problem.
>
> Any other ideas please?
>
> On Jan 12, 11:22 am, "Roady [MVP]"
> <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote:
>> The fact that it works in Outlook Safe Mode would suggest that it is an
>> issue with one of your addins, that your dat-files are corrupt.
>> Seehttp://www.msoutlook.info/question/19
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> <busk...@googlemail.com> wrote in message
>>
>> news:72f0c808-6ad5-486d-b882-(E-Mail Removed)...
>>
>>
>>
>> > There is a strange problem with picking up and sending emails on
>> > Outlook 2007 which I have wasted hours on over the last week.

>>
>> > Whenever I try to pick up/send emails on domain names, I get a
>> > 800CCC0F error message. It says: "reported error (0x800CCC0F): 'The
>> > connection to the server was interrupted. If the problem continues,
>> > contact your server adminstrator or Internet Service Provider (ISP)'"

>>
>> > I have gone through all the steps here
>> >http://support.microsoft.com/kb/813514
>> > and herehttp://support.microsoft.com/kb/829918/and on another
>> > websites.

>>
>> > I have been setting up email addresses on Outlook for several years,
>> > so know how they should be done.

>>
>> > The strange thing is the email addresses of domain names hosted
>> > elsewhere work perfectly. But both new and existing Clook-hosted email
>> > addresses are producing this error message.

>>
>> > I believe it may be an error with the software for two reasons:

>>
>> > 1. The email addresses work perfectly when I open Outlook in Safe
>> > Mode.

>>
>> > 2. Our web host's staff have not been able to find anything wrong and
>> > the email addresses work when they try to set them up on their
>> > computers.

>>
>> > Any idea why our email addresses may not be working and how I can fix
>> > this please?

>>
>> > I have tried System Restore and Repairing the program on my computer's
>> > Control Panel.- Hide quoted text -

>>
>> - Show quoted text -

>

 
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buskhan@googlemail.com
Guest
Posts: n/a
 
      15th Jan 2008
Thank you for your help.

I have wasted literally days trying to sort this out.

Wasn't Firewall or add-ons as far as I am aware, as I disabled
everything I could possibly think of.

I uninstalled and reinstalled Outlook - twice - and it still didn't
work!

The only way I managed to resolve it is opening a new 'account' in
Outlook (new .pst) and then uploading my old emails. Then I manually
set-up the email address giving me problems to Outlook. Works fine
now.

Just one final issue: how do I upload all my email account details to
Outlook? Where are they stored please? Looked everywhere. Got about 30
email addresses and don't fancy adding them manually!

 
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