I'm having a problem with just about all of my users where the BITS
service won't start up, and they therefore cannot download updates.
When I try to start up BITS manually, I get the following error in the
event log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 6/19/2007
Time: 10:07:36 AM
User: N/A
Computer: AM-SAWES
Description:
The Background Intelligent Transfer Service service terminated with
service-specific error 2147500053 (0x80004015).

I found some posts suggesting to reregister dlls, but that didn't fix
the problem. I did however discover that the RPC service is set to
Log On as the Network Service account. According to this microsoft
article, http://www.microsoft.com/resources/d....mspx?mfr=true
RPC is supposed to be set to log on as LocalSystem. If I change RPC
back to log on as LocalSystem, BITS starts up without a problem. Does
anyone have any idea how that would have been changed? I looked
through our group policies and it's not in there anywhere. I found
that in Windows 2003 Server, SP2 changes that setting, did an XP
update change it at some point as well?

Thanks

Dylan

> Does anyone have any idea how that would have been changed? I looked
> through our group policies and it's not in there anywhere. I found
> that in Windows 2003 Server, SP2 changes that setting, did an XP
> update change it at some point as well?

Just a guess but, perhaps the latest Windows Update Agent was installed
with the lastest round of updates and that changed BITS to the Network
Service Account ?
Check the version of wuaueng.dll located in %windir%\system32
The version included with WUA v3 is 7.0.6000.374

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


dylan wrote:

> I'm having a problem with just about all of my users where the BITS
> service won't start up, and they therefore cannot download updates.
> When I try to start up BITS manually, I get the following error in the
> event log:
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7024
> Date: 6/19/2007
> Time: 10:07:36 AM
> User: N/A
> Computer: AM-SAWES
> Description:
> The Background Intelligent Transfer Service service terminated with
> service-specific error 2147500053 (0x80004015).
>
> I found some posts suggesting to reregister dlls, but that didn't fix
> the problem. I did however discover that the RPC service is set to
> Log On as the Network Service account. According to this microsoft
> article, http://www.microsoft.com/resources/d....mspx?mfr=true
> RPC is supposed to be set to log on as LocalSystem. If I change RPC
> back to log on as LocalSystem, BITS starts up without a problem. Does
> anyone have any idea how that would have been changed? I looked
> through our group policies and it's not in there anywhere. I found
> that in Windows 2003 Server, SP2 changes that setting, did an XP
> update change it at some point as well?
>
> Thanks
>
> Dylan
>

On Jun 19, 4:33 pm, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
> > Does anyone have any idea how that would have been changed? I looked
> > through our group policies and it's not in there anywhere. I found
> > that in Windows 2003 Server, SP2 changes that setting, did an XP
> > update change it at some point as well?
>
> Just a guess but, perhaps the latest Windows Update Agent was installed
> with the lastest round of updates and that changed BITS to the Network
> Service Account ?
> Check the version of wuaueng.dll located in %windir%\system32
> The version included with WUA v3 is 7.0.6000.374
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> dylan wrote:
> > I'm having a problem with just about all of my users where the BITS
> > service won't start up, and they therefore cannot download updates.
> > When I try to start up BITS manually, I get the following error in the
> > event log:
>
> > Event Type: Error
> > Event Source: Service Control Manager
> > Event Category: None
> > Event ID: 7024
> > Date: 6/19/2007
> > Time: 10:07:36 AM
> > User: N/A
> > Computer: AM-SAWES
> > Description:
> > The Background Intelligent Transfer Service service terminated with
> > service-specific error 2147500053 (0x80004015).
>
> > I found some posts suggesting to reregister dlls, but that didn't fix
> > the problem. I did however discover that the RPC service is set to
> > Log On as the Network Service account. According to this microsoft
> > article,http://www.microsoft.com/resources/d...s/xp/all/prodd...
> > RPC is supposed to be set to log on as LocalSystem. If I change RPC
> > back to log on as LocalSystem, BITS starts up without a problem. Does
> > anyone have any idea how that would have been changed? I looked
> > through our group policies and it's not in there anywhere. I found
> > that in Windows 2003 Server, SP2 changes that setting, did an XP
> > update change it at some point as well?
>
> > Thanks
>
> > Dylan

Hi MowGreen,
I got this working by changing the security descriptors on BITS and
Automatic updates so that AuthenticatedUsers has rights to the
service. Thanks.

Dylan

On Jun 25, 9:10 am, dylan <dylan.roeh...@gmail.com> wrote:
> On Jun 19, 4:33 pm, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
>
>
>
> > > Does anyone have any idea how that would have been changed? I looked
> > > through our group policies and it's not in there anywhere. I found
> > > that in Windows 2003 Server, SP2 changes that setting, did an XP
> > > update change it at some point as well?
>
> > Just a guess but, perhaps the latest Windows Update Agent was installed
> > with the lastest round of updates and that changed BITS to the Network
> > Service Account ?
> > Check the version of wuaueng.dll located in %windir%\system32
> > The version included with WUA v3 is 7.0.6000.374
>
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
>
> > dylan wrote:
> > > I'm having a problem with just about all of my users where the BITS
> > > service won't start up, and they therefore cannot download updates.
> > > When I try to start up BITS manually, I get the following error in the
> > > event log:
>
> > > Event Type: Error
> > > Event Source: Service Control Manager
> > > Event Category: None
> > > Event ID: 7024
> > > Date: 6/19/2007
> > > Time: 10:07:36 AM
> > > User: N/A
> > > Computer: AM-SAWES
> > > Description:
> > > The Background Intelligent Transfer Service service terminated with
> > > service-specific error 2147500053 (0x80004015).
>
> > > I found some posts suggesting to reregister dlls, but that didn't fix
> > > the problem. I did however discover that the RPC service is set to
> > > Log On as the Network Service account. According to this microsoft
> > > article,http://www.microsoft.com/resources/d...s/xp/all/prodd...
> > > RPC is supposed to be set to log on as LocalSystem. If I change RPC
> > > back to log on as LocalSystem, BITS starts up without a problem. Does
> > > anyone have any idea how that would have been changed? I looked
> > > through our group policies and it's not in there anywhere. I found
> > > that in Windows 2003 Server, SP2 changes that setting, did an XP
> > > update change it at some point as well?
>
> > > Thanks
>
> > > Dylan
>
> Hi MowGreen,
> I got this working by changing the security descriptors on BITS and
> Automatic updates so that AuthenticatedUsers has rights to the
> service. Thanks.
>
> Dylan

In case anyone else has this problem, here's a link to basically what
to do:

http://www.wsus.info/forums/index.php?showtopic=7270

it's pretty much just:
SC SDSET WUAUSERV DA;;CCLCSWRPWPDTLOCRRC;;;SY)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)
(A;;CCLCSWRPWPDTLOCRRC;;;PU)
SC SDSET BITS DA;;CCLCSWLOCRRC;;;AU)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)

to change the security descriptors on BITS and Automatic updates. you
can apparently also reregister wuaueng.dll and bits.dll in your
startup scripts every time a machine boots up - but that doesn't seem
like a very good way to do it to me.