I used the "enhancements" tool - first figured out I had to uninstall Norton
360 to get it to even install. But, even though the tool ran fine and the
drive config is as desired, when I go to the actual place to turn bitlocker
on it shows the config as not being ready (although it is). Has anyone else
run into this? Any idea what's wrong?

What is the BitLocker control panel saying needs to be done to your computer?
Are you sure you have a TPM chip in this computer?
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20


"blunz" wrote:

> I used the "enhancements" tool - first figured out I had to uninstall Norton
> 360 to get it to even install. But, even though the tool ran fine and the
> drive config is as desired, when I go to the actual place to turn bitlocker
> on it shows the config as not being ready (although it is). Has anyone else
> run into this? Any idea what's wrong?

Yes - my TPM is installed and active - it's management panel too tells me
that bitlocker is not configured.
When I go to the control panel to turn on bitlocker it shows the c: drive,
shows that it is off, and won't let me turn it on.
It says the computer is not configured, although it is.

"Jesper" wrote:

> What is the BitLocker control panel saying needs to be done to your computer?
> Are you sure you have a TPM chip in this computer?
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/047...otectyourwi-20
>
>
> "blunz" wrote:
>
> > I used the "enhancements" tool - first figured out I had to uninstall Norton
> > 360 to get it to even install. But, even though the tool ran fine and the
> > drive config is as desired, when I go to the actual place to turn bitlocker
> > on it shows the config as not being ready (although it is). Has anyone else
> > run into this? Any idea what's wrong?

Do you have a different system volume with all the boot files on it?
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20


"blunz" wrote:

> Yes - my TPM is installed and active - it's management panel too tells me
> that bitlocker is not configured.
> When I go to the control panel to turn on bitlocker it shows the c: drive,
> shows that it is off, and won't let me turn it on.
> It says the computer is not configured, although it is.
>
> "Jesper" wrote:
>
> > What is the BitLocker control panel saying needs to be done to your computer?
> > Are you sure you have a TPM chip in this computer?
> > ---
> > Your question may already be answered in Windows Vista Security:
> > http://www.amazon.com/gp/product/047...otectyourwi-20
> >
> >
> > "blunz" wrote:
> >
> > > I used the "enhancements" tool - first figured out I had to uninstall Norton
> > > 360 to get it to even install. But, even though the tool ran fine and the
> > > drive config is as desired, when I go to the actual place to turn bitlocker
> > > on it shows the config as not being ready (although it is). Has anyone else
> > > run into this? Any idea what's wrong?

It created the s: drive like it was supposed to with all the files on it -
don't understand what the issue could be. Does the s: drive have to reside on
the drive before the c: drive. It's located after the c:, but it shouldn't
matter.

"Jesper" wrote:

> Do you have a different system volume with all the boot files on it?
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/047...otectyourwi-20
>
>
> "blunz" wrote:
>
> > Yes - my TPM is installed and active - it's management panel too tells me
> > that bitlocker is not configured.
> > When I go to the control panel to turn on bitlocker it shows the c: drive,
> > shows that it is off, and won't let me turn it on.
> > It says the computer is not configured, although it is.
> >
> > "Jesper" wrote:
> >
> > > What is the BitLocker control panel saying needs to be done to your computer?
> > > Are you sure you have a TPM chip in this computer?
> > > ---
> > > Your question may already be answered in Windows Vista Security:
> > > http://www.amazon.com/gp/product/047...otectyourwi-20
> > >
> > >
> > > "blunz" wrote:
> > >
> > > > I used the "enhancements" tool - first figured out I had to uninstall Norton
> > > > 360 to get it to even install. But, even though the tool ran fine and the
> > > > drive config is as desired, when I go to the actual place to turn bitlocker
> > > > on it shows the config as not being ready (although it is). Has anyone else
> > > > run into this? Any idea what's wrong?

No, where the s: drive resides does not matter. However, it has to have all
the boot files and it has to be the active volume before BitLocker will
enable. Make sure you have done all the steps in this article:
http://msinfluentials.com/blogs/jesp...ter_3F00_.aspx.
I wrote that before the BitLocker prep tool came out. It is supposed to do
all that for you, but the article should help you figure out that everything
has been done.
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20


"blunz" wrote:

> It created the s: drive like it was supposed to with all the files on it -
> don't understand what the issue could be. Does the s: drive have to reside on
> the drive before the c: drive. It's located after the c:, but it shouldn't
> matter.
>
> "Jesper" wrote:
>
> > Do you have a different system volume with all the boot files on it?
> > ---
> > Your question may already be answered in Windows Vista Security:
> > http://www.amazon.com/gp/product/047...otectyourwi-20
> >
> >
> > "blunz" wrote:
> >
> > > Yes - my TPM is installed and active - it's management panel too tells me
> > > that bitlocker is not configured.
> > > When I go to the control panel to turn on bitlocker it shows the c: drive,
> > > shows that it is off, and won't let me turn it on.
> > > It says the computer is not configured, although it is.
> > >
> > > "Jesper" wrote:
> > >
> > > > What is the BitLocker control panel saying needs to be done to your computer?
> > > > Are you sure you have a TPM chip in this computer?
> > > > ---
> > > > Your question may already be answered in Windows Vista Security:
> > > > http://www.amazon.com/gp/product/047...otectyourwi-20
> > > >
> > > >
> > > > "blunz" wrote:
> > > >
> > > > > I used the "enhancements" tool - first figured out I had to uninstall Norton
> > > > > 360 to get it to even install. But, even though the tool ran fine and the
> > > > > drive config is as desired, when I go to the actual place to turn bitlocker
> > > > > on it shows the config as not being ready (although it is). Has anyone else
> > > > > run into this? Any idea what's wrong?

you might also try using manage-bde.wsf to turn it on rather than the
UI....it has better error details.


josh
http://windowsconnected.com

"blunz" <(E-Mail Removed)> wrote in message
news:BF9AC33A-7FA0-4267-A1A2-(E-Mail Removed)...
> It created the s: drive like it was supposed to with all the files on it -
> don't understand what the issue could be. Does the s: drive have to reside
> on
> the drive before the c: drive. It's located after the c:, but it shouldn't
> matter.
>
> "Jesper" wrote:
>
>> Do you have a different system volume with all the boot files on it?
>> ---
>> Your question may already be answered in Windows Vista Security:
>> http://www.amazon.com/gp/product/047...otectyourwi-20
>>
>>
>> "blunz" wrote:
>>
>> > Yes - my TPM is installed and active - it's management panel too tells
>> > me
>> > that bitlocker is not configured.
>> > When I go to the control panel to turn on bitlocker it shows the c:
>> > drive,
>> > shows that it is off, and won't let me turn it on.
>> > It says the computer is not configured, although it is.
>> >
>> > "Jesper" wrote:
>> >
>> > > What is the BitLocker control panel saying needs to be done to your
>> > > computer?
>> > > Are you sure you have a TPM chip in this computer?
>> > > ---
>> > > Your question may already be answered in Windows Vista Security:
>> > > http://www.amazon.com/gp/product/047...otectyourwi-20
>> > >
>> > >
>> > > "blunz" wrote:
>> > >
>> > > > I used the "enhancements" tool - first figured out I had to
>> > > > uninstall Norton
>> > > > 360 to get it to even install. But, even though the tool ran fine
>> > > > and the
>> > > > drive config is as desired, when I go to the actual place to turn
>> > > > bitlocker
>> > > > on it shows the config as not being ready (although it is). Has
>> > > > anyone else
>> > > > run into this? Any idea what's wrong?

Tried this - here's what it says - an error occurred while connecting to the
BitLocker management interface.
Seems to suggest that bitlocker never properly installed.

"Josh Phillips" wrote:

> you might also try using manage-bde.wsf to turn it on rather than the
> UI....it has better error details.
>
>
> josh
> http://windowsconnected.com
>
> "blunz" <(E-Mail Removed)> wrote in message
> news:BF9AC33A-7FA0-4267-A1A2-(E-Mail Removed)...
> > It created the s: drive like it was supposed to with all the files on it -
> > don't understand what the issue could be. Does the s: drive have to reside
> > on
> > the drive before the c: drive. It's located after the c:, but it shouldn't
> > matter.
> >
> > "Jesper" wrote:
> >
> >> Do you have a different system volume with all the boot files on it?
> >> ---
> >> Your question may already be answered in Windows Vista Security:
> >> http://www.amazon.com/gp/product/047...otectyourwi-20
> >>
> >>
> >> "blunz" wrote:
> >>
> >> > Yes - my TPM is installed and active - it's management panel too tells
> >> > me
> >> > that bitlocker is not configured.
> >> > When I go to the control panel to turn on bitlocker it shows the c:
> >> > drive,
> >> > shows that it is off, and won't let me turn it on.
> >> > It says the computer is not configured, although it is.
> >> >
> >> > "Jesper" wrote:
> >> >
> >> > > What is the BitLocker control panel saying needs to be done to your
> >> > > computer?
> >> > > Are you sure you have a TPM chip in this computer?
> >> > > ---
> >> > > Your question may already be answered in Windows Vista Security:
> >> > > http://www.amazon.com/gp/product/047...otectyourwi-20
> >> > >
> >> > >
> >> > > "blunz" wrote:
> >> > >
> >> > > > I used the "enhancements" tool - first figured out I had to
> >> > > > uninstall Norton
> >> > > > 360 to get it to even install. But, even though the tool ran fine
> >> > > > and the
> >> > > > drive config is as desired, when I go to the actual place to turn
> >> > > > bitlocker
> >> > > > on it shows the config as not being ready (although it is). Has
> >> > > > anyone else
> >> > > > run into this? Any idea what's wrong?
>

Are you sure you are running this command as an administrator? Here is a
thread where Jamie Hunter from the BitLocker team is troubleshooting the same
error:
http://help.wugnet.com/vista/ftopic-...orderasc-.html. There
were a number of things that coudl cause this problem:
1. Not running the command as an admin
2. Not having a compatible TPM
3. The TPM being disabled in the BIOS (it is on many computers)
4. The TPM or BitLocker services not being started.
5. A TPM reporting as a 1.2 TPM when in fact it is a 1.1 TPM.

Follow the steps in that thread and see if any of those can be the problem
with your setup.
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20


"blunz" wrote:

> Tried this - here's what it says - an error occurred while connecting to the
> BitLocker management interface.
> Seems to suggest that bitlocker never properly installed.
>
> "Josh Phillips" wrote:
>
> > you might also try using manage-bde.wsf to turn it on rather than the
> > UI....it has better error details.
> >
> >
> > josh
> > http://windowsconnected.com
> >
> > "blunz" <(E-Mail Removed)> wrote in message
> > news:BF9AC33A-7FA0-4267-A1A2-(E-Mail Removed)...
> > > It created the s: drive like it was supposed to with all the files on it -
> > > don't understand what the issue could be. Does the s: drive have to reside
> > > on
> > > the drive before the c: drive. It's located after the c:, but it shouldn't
> > > matter.
> > >
> > > "Jesper" wrote:
> > >
> > >> Do you have a different system volume with all the boot files on it?
> > >> ---
> > >> Your question may already be answered in Windows Vista Security:
> > >> http://www.amazon.com/gp/product/047...otectyourwi-20
> > >>
> > >>
> > >> "blunz" wrote:
> > >>
> > >> > Yes - my TPM is installed and active - it's management panel too tells
> > >> > me
> > >> > that bitlocker is not configured.
> > >> > When I go to the control panel to turn on bitlocker it shows the c:
> > >> > drive,
> > >> > shows that it is off, and won't let me turn it on.
> > >> > It says the computer is not configured, although it is.
> > >> >
> > >> > "Jesper" wrote:
> > >> >
> > >> > > What is the BitLocker control panel saying needs to be done to your
> > >> > > computer?
> > >> > > Are you sure you have a TPM chip in this computer?
> > >> > > ---
> > >> > > Your question may already be answered in Windows Vista Security:
> > >> > > http://www.amazon.com/gp/product/047...otectyourwi-20
> > >> > >
> > >> > >
> > >> > > "blunz" wrote:
> > >> > >
> > >> > > > I used the "enhancements" tool - first figured out I had to
> > >> > > > uninstall Norton
> > >> > > > 360 to get it to even install. But, even though the tool ran fine
> > >> > > > and the
> > >> > > > drive config is as desired, when I go to the actual place to turn
> > >> > > > bitlocker
> > >> > > > on it shows the config as not being ready (although it is). Has
> > >> > > > anyone else
> > >> > > > run into this? Any idea what's wrong?
> >

The other thread seems to be spot-on - it leaves me in the same place with a
"TPM" problem, although I know I have a 1.2 version on the machine, active
and working.
Here's the error code I get now:
There was an error while trying to protect the volume with a TPM. (code
0x80070005) permission denied

"Jesper" wrote:

> Are you sure you are running this command as an administrator? Here is a
> thread where Jamie Hunter from the BitLocker team is troubleshooting the same
> error:
> http://help.wugnet.com/vista/ftopic-...orderasc-.html. There
> were a number of things that coudl cause this problem:
> 1. Not running the command as an admin
> 2. Not having a compatible TPM
> 3. The TPM being disabled in the BIOS (it is on many computers)
> 4. The TPM or BitLocker services not being started.
> 5. A TPM reporting as a 1.2 TPM when in fact it is a 1.1 TPM.
>
> Follow the steps in that thread and see if any of those can be the problem
> with your setup.
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/047...otectyourwi-20
>
>
> "blunz" wrote:
>
> > Tried this - here's what it says - an error occurred while connecting to the
> > BitLocker management interface.
> > Seems to suggest that bitlocker never properly installed.
> >
> > "Josh Phillips" wrote:
> >
> > > you might also try using manage-bde.wsf to turn it on rather than the
> > > UI....it has better error details.
> > >
> > >
> > > josh
> > > http://windowsconnected.com
> > >
> > > "blunz" <(E-Mail Removed)> wrote in message
> > > news:BF9AC33A-7FA0-4267-A1A2-(E-Mail Removed)...
> > > > It created the s: drive like it was supposed to with all the files on it -
> > > > don't understand what the issue could be. Does the s: drive have to reside
> > > > on
> > > > the drive before the c: drive. It's located after the c:, but it shouldn't
> > > > matter.
> > > >
> > > > "Jesper" wrote:
> > > >
> > > >> Do you have a different system volume with all the boot files on it?
> > > >> ---
> > > >> Your question may already be answered in Windows Vista Security:
> > > >> http://www.amazon.com/gp/product/047...otectyourwi-20
> > > >>
> > > >>
> > > >> "blunz" wrote:
> > > >>
> > > >> > Yes - my TPM is installed and active - it's management panel too tells
> > > >> > me
> > > >> > that bitlocker is not configured.
> > > >> > When I go to the control panel to turn on bitlocker it shows the c:
> > > >> > drive,
> > > >> > shows that it is off, and won't let me turn it on.
> > > >> > It says the computer is not configured, although it is.
> > > >> >
> > > >> > "Jesper" wrote:
> > > >> >
> > > >> > > What is the BitLocker control panel saying needs to be done to your
> > > >> > > computer?
> > > >> > > Are you sure you have a TPM chip in this computer?
> > > >> > > ---
> > > >> > > Your question may already be answered in Windows Vista Security:
> > > >> > > http://www.amazon.com/gp/product/047...otectyourwi-20
> > > >> > >
> > > >> > >
> > > >> > > "blunz" wrote:
> > > >> > >
> > > >> > > > I used the "enhancements" tool - first figured out I had to
> > > >> > > > uninstall Norton
> > > >> > > > 360 to get it to even install. But, even though the tool ran fine
> > > >> > > > and the
> > > >> > > > drive config is as desired, when I go to the actual place to turn
> > > >> > > > bitlocker
> > > >> > > > on it shows the config as not being ready (although it is). Has
> > > >> > > > anyone else
> > > >> > > > run into this? Any idea what's wrong?
> > >