My Psion became a paperweight so I uninstalled the Psion/Windows XP software
applications (Add/remove programmes). Having become fed up with Outlook
2003 repeatedly complaining that it could not find the Psion add-in, I
followed it's first suggestion: in Outlook, Help, Detect and Repair, ticked:
'Restore my shortcuts while repairing'. Problem not cured, so took second
option in Outlook, Help, Detect and Repair, ticked: 'Discard my customized
settings and restore default settings'. This option appears to have
re-installed Outlook 2003 - all my folders (saved emails), rules, Contacts
have gone. Is there anyway of retrieving them?

--
Regards,

Keith

"Keith" <(E-Mail Removed)> wrote in message
news:4ba7c1f6$0$2529$(E-Mail Removed)...
> My Psion became a paperweight so I uninstalled the Psion/Windows XP
> software applications (Add/remove programmes). Having become fed up with
> Outlook 2003 repeatedly complaining that it could not find the Psion
> add-in, I followed it's first suggestion: in Outlook, Help, Detect and
> Repair, ticked: 'Restore my shortcuts while repairing'. Problem not cured,
> so took second option in Outlook, Help, Detect and Repair, ticked:
> 'Discard my customized settings and restore default settings'. This option
> appears to have re-installed Outlook 2003 - all my folders (saved emails),
> rules, Contacts have gone. Is there anyway of retrieving them?
>
> --
> Regards,
>
> Keith

Discovered: Although both Contacts and Address Book are shown as empty,
when creating a new message the 'auto suggest' list of email addresses
appears in the To: (and, if used) Cc fields. so something must have been be
left behind. Anyway of getting the addresses or contacts back? And my wife
wants her folders!

Windows version? How long ago did you do this? If your OS supports System
Restore and you did it really recently, use System Restore to roll back. If
not, the settings are gone.

If you do restore, go into tools, options, other, advanced, com addins and
disable the psion addin. If its not listed, find and delete extend.dat.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



"Keith" <(E-Mail Removed)> wrote in message
news:4ba7c1f6$0$2529$(E-Mail Removed)...
> My Psion became a paperweight so I uninstalled the Psion/Windows XP
> software applications (Add/remove programmes). Having become fed up with
> Outlook 2003 repeatedly complaining that it could not find the Psion
> add-in, I followed it's first suggestion: in Outlook, Help, Detect and
> Repair, ticked: 'Restore my shortcuts while repairing'. Problem not cured,
> so took second option in Outlook, Help, Detect and Repair, ticked:
> 'Discard my customized settings and restore default settings'. This option
> appears to have re-installed Outlook 2003 - all my folders (saved emails),
> rules, Contacts have gone. Is there anyway of retrieving them?
>
> --
> Regards,
>
> Keith
>

"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Windows version? ***XP Home, fully up-to-date

How long ago did you do this? ***Less than one hour before posting for
help

If your OS supports System
> Restore and you did it really recently, use System Restore to roll back.
> ***Stupidly, I didn't set a restore point before following Outlook's
> suggestions

>If not, the settings are gone. ***Does this include folders below
>"Inbox"? Several years ago I was able to recover Outlook Express folders
>with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
>tool available for Outlook?.

> If you do restore, go into tools, options, other, advanced, com addins and
> disable the psion addin. ***It was listed. Disabled it and warning no
> longer appears when starting Outlook. Wish I'd known/found this before
> blindly following Oulook's advice

If its not listed, find and delete extend.dat.

Started adding email addresses by New, "a" in To: field, use first address,
right clicking it,and adding to Outlook contacts and so on. After doing
three, discovered a large outlook.pst file as well as outlook.pst1 (the one
to whish I was adding. Discovered how to show the outlook.pst folder under
Contacts, but not how to delete the new (now redundant) outlook.pst1.
I was adding

> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com/
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Do you sync your mailbox with a smartphone or pda?
> http://forums.slipstick.com/showthread.php?t=39473
>
>
>
> "Keith" <(E-Mail Removed)> wrote in message
> news:4ba7c1f6$0$2529$(E-Mail Removed)...
>> My Psion became a paperweight so I uninstalled the Psion/Windows XP
>> software applications (Add/remove programmes). Having become fed up with
>> Outlook 2003 repeatedly complaining that it could not find the Psion
>> add-in, I followed it's first suggestion: in Outlook, Help, Detect and
>> Repair, ticked: 'Restore my shortcuts while repairing'. Problem not
>> cured, so took second option in Outlook, Help, Detect and Repair, ticked:
>> 'Discard my customized settings and restore default settings'. This
>> option appears to have re-installed Outlook 2003 - all my folders (saved
>> emails), rules, Contacts have gone. Is there anyway of retrieving them?
>>
>> --
>> Regards,
>>
>> Keith
>>

On 3/22/2010 12:15 PM, Keith wrote:
> My Psion became a paperweight so I uninstalled the Psion/Windows XP software
> applications (Add/remove programmes). Having become fed up with Outlook
> 2003 repeatedly complaining that it could not find the Psion add-in, I
> followed it's first suggestion: in Outlook, Help, Detect and Repair, ticked:
> 'Restore my shortcuts while repairing'. Problem not cured, so took second
> option in Outlook, Help, Detect and Repair, ticked: 'Discard my customized
> settings and restore default settings'. This option appears to have
> re-installed Outlook 2003 - all my folders (saved emails), rules, Contacts
> have gone. Is there anyway of retrieving them?
>
I think your data is fine but you may have more than one Outlook profile
and Outlook is not set to prompt you to switch between them.

Control Panel -> Mail
Click on Show Profiles
Do you see more than one profile?

Set Outlook to prompt you for a profile and choose the other profile. It
will have your original data and settings.

Once you confirm which is the real profile, delete the unneeded profile.

Please make a backup of your registry (your Outlook settings are stored
in the HKCU section) before you continue.

Open command prompt (start -> run -> cmd or start -> search in: cmd)
reg export hkcu "%userprofile%\hkcu.reg"

Quotation marks and percentage signs are important.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you

You close Outlook and use the mail applet in the control panel to add the
data file and set this as the default message store

"Keith" <(E-Mail Removed)> wrote in message
news:4ba7d398$0$2476$(E-Mail Removed)...
>
> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Windows version? ***XP Home, fully up-to-date
>
> How long ago did you do this? ***Less than one hour before posting for
> help
>
> If your OS supports System
>> Restore and you did it really recently, use System Restore to roll back.
>> ***Stupidly, I didn't set a restore point before following Outlook's
>> suggestions
>
>>If not, the settings are gone. ***Does this include folders below
>>"Inbox"? Several years ago I was able to recover Outlook Express folders
>>with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
>>tool available for Outlook?.
>
>> If you do restore, go into tools, options, other, advanced, com addins
>> and disable the psion addin. ***It was listed. Disabled it and warning
>> no longer appears when starting Outlook. Wish I'd known/found this
>> before blindly following Oulook's advice
>
> If its not listed, find and delete extend.dat.
>
> Started adding email addresses by New, "a" in To: field, use first
> address, right clicking it,and adding to Outlook contacts and so on.
> After doing three, discovered a large outlook.pst file as well as
> outlook.pst1 (the one to whish I was adding. Discovered how to show the
> outlook.pst folder under Contacts, but not how to delete the new (now
> redundant) outlook.pst1.
> I was adding
>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com/
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Do you sync your mailbox with a smartphone or pda?
>> http://forums.slipstick.com/showthread.php?t=39473
>>
>>
>>
>> "Keith" <(E-Mail Removed)> wrote in message
>> news:4ba7c1f6$0$2529$(E-Mail Removed)...
>>> My Psion became a paperweight so I uninstalled the Psion/Windows XP
>>> software applications (Add/remove programmes). Having become fed up
>>> with Outlook 2003 repeatedly complaining that it could not find the
>>> Psion add-in, I followed it's first suggestion: in Outlook, Help, Detect
>>> and Repair, ticked: 'Restore my shortcuts while repairing'. Problem not
>>> cured, so took second option in Outlook, Help, Detect and Repair,
>>> ticked: 'Discard my customized settings and restore default settings'.
>>> This option appears to have re-installed Outlook 2003 - all my folders
>>> (saved emails), rules, Contacts have gone. Is there anyway of retrieving
>>> them?
>>>
>>> --
>>> Regards,
>>>
>>> Keith
>>>
>
>

> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Windows version? ***XP Home, fully up-to-date
>
> How long ago did you do this? ***Less than one hour before posting for
> help
>
> If your OS supports System
>> Restore and you did it really recently, use System Restore to roll back.
>> ***Stupidly, I didn't set a restore point before following Outlook's
>> suggestions

XP doesn't create them automatically every day?

>
>>If not, the settings are gone. ***Does this include folders below
>>"Inbox"? Several years ago I was able to recover Outlook Express folders
>>with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
>>tool available for Outlook?.
>
>> If you do restore, go into tools, options, other, advanced, com addins
>> and disable the psion addin. ***It was listed. Disabled it and warning
>> no longer appears when starting Outlook. Wish I'd known/found this
>> before blindly following Oulook's advice
>
> If its not listed, find and delete extend.dat.
>
> Started adding email addresses by New, "a" in To: field, use first
> address, right clicking it,and adding to Outlook contacts and so on.
> After doing three, discovered a large outlook.pst file as well as
> outlook.pst1 (the one to whish I was adding. Discovered how to show the
> outlook.pst folder under Contacts, but not how to delete the new (now
> redundant) outlook.pst1.
> I was adding

File, Data file management to add and remove pst files. Or control panel,
mail, profiles.

Thanks Diane, with your help I seem to have got everything back, so my
wife's a happy bunny!

> XP doesn't create them automatically every day?
I haven't found anything in 'System restore' that let's me schedule it.

"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:1AA25CCA-B6E4-4ED9-973F-(E-Mail Removed)...
>> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> Windows version? ***XP Home, fully up-to-date
>>
>> How long ago did you do this? ***Less than one hour before posting
>> for help
>>
>> If your OS supports System
>>> Restore and you did it really recently, use System Restore to roll back.
>>> ***Stupidly, I didn't set a restore point before following Outlook's
>>> suggestions
>
>
>>
>>>If not, the settings are gone. ***Does this include folders below
>>>"Inbox"? Several years ago I was able to recover Outlook Express folders
>>>with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
>>>tool available for Outlook?.
>>
>>> If you do restore, go into tools, options, other, advanced, com addins
>>> and disable the psion addin. ***It was listed. Disabled it and warning
>>> no longer appears when starting Outlook. Wish I'd known/found this
>>> before blindly following Oulook's advice
>>
>> If its not listed, find and delete extend.dat.
>>
>> Started adding email addresses by New, "a" in To: field, use first
>> address, right clicking it,and adding to Outlook contacts and so on.
>> After doing three, discovered a large outlook.pst file as well as
>> outlook.pst1 (the one to whish I was adding. Discovered how to show the
>> outlook.pst folder under Contacts, but not how to delete the new (now
>> redundant) outlook.pst1.
>> I was adding
>
> File, Data file management to add and remove pst files. Or control panel,
> mail, profiles.

Thanks, it worked.
"DL" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> You close Outlook and use the mail applet in the control panel to add the
> data file and set this as the default message store
>
> "Keith" <(E-Mail Removed)> wrote in message
> news:4ba7d398$0$2476$(E-Mail Removed)...
>>
>> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> Windows version? ***XP Home, fully up-to-date
>>
>> How long ago did you do this? ***Less than one hour before posting
>> for help
>>
>> If your OS supports System
>>> Restore and you did it really recently, use System Restore to roll back.
>>> ***Stupidly, I didn't set a restore point before following Outlook's
>>> suggestions
>>
>>>If not, the settings are gone. ***Does this include folders below
>>>"Inbox"? Several years ago I was able to recover Outlook Express folders
>>>with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
>>>tool available for Outlook?.
>>
>>> If you do restore, go into tools, options, other, advanced, com addins
>>> and disable the psion addin. ***It was listed. Disabled it and warning
>>> no longer appears when starting Outlook. Wish I'd known/found this
>>> before blindly following Oulook's advice
>>
>> If its not listed, find and delete extend.dat.
>>
>> Started adding email addresses by New, "a" in To: field, use first
>> address, right clicking it,and adding to Outlook contacts and so on.
>> After doing three, discovered a large outlook.pst file as well as
>> outlook.pst1 (the one to whish I was adding. Discovered how to show the
>> outlook.pst folder under Contacts, but not how to delete the new (now
>> redundant) outlook.pst1.
>> I was adding
>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Outlook Tips: http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center: http://www.slipstick.com/
>>>
>>> Outlook Tips by email:
>>> mailto:dailytips-subscribe-(E-Mail Removed)
>>>
>>> EMO - a weekly newsletter about Outlook and Exchange:
>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>>
>>> Do you sync your mailbox with a smartphone or pda?
>>> http://forums.slipstick.com/showthread.php?t=39473
>>>
>>>
>>>
>>> "Keith" <(E-Mail Removed)> wrote in message
>>> news:4ba7c1f6$0$2529$(E-Mail Removed)...
>>>> My Psion became a paperweight so I uninstalled the Psion/Windows XP
>>>> software applications (Add/remove programmes). Having become fed up
>>>> with Outlook 2003 repeatedly complaining that it could not find the
>>>> Psion add-in, I followed it's first suggestion: in Outlook, Help,
>>>> Detect and Repair, ticked: 'Restore my shortcuts while repairing'.
>>>> Problem not cured, so took second option in Outlook, Help, Detect and
>>>> Repair, ticked: 'Discard my customized settings and restore default
>>>> settings'. This option appears to have re-installed Outlook 2003 - all
>>>> my folders (saved emails), rules, Contacts have gone. Is there anyway
>>>> of retrieving them?
>>>>
>>>> --
>>>> Regards,
>>>>
>>>> Keith
>>>>
>>
>>

Gotta keep the wife happy

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



"Keith" <(E-Mail Removed)> wrote in message
news:4ba9e246$0$2536$(E-Mail Removed)...
> Thanks Diane, with your help I seem to have got everything back, so my
> wife's a happy bunny!
>