Hi,

I have a user that has all of a sudden start to have large font issues with
Outlook, let me explain, when you open an e-mail (or start a new one) all the
e-mail headers as HUGE font but the body font is normal.

The same problem when we open a menu option such as Option from the toolbar
the buttons as in HUGE fonts the rest of the form is normal expxeectp part of
it is missing.

We have un-installed and re-installed plus tried to upgrade but its the same
& it is aonly effecting Outlook.

Any ideas anyone?

Tia

Sorry, I don't understand the problem. How are the e-mail headers
"HUGE"? How do you view the e-mail headers? In fact, I don't know how to
view e-mail headers while composing a message.

Jonathan wrote:
> Hi,
>
> I have a user that has all of a sudden start to have large font issues with
> Outlook, let me explain, when you open an e-mail (or start a new one) all the
> e-mail headers as HUGE font but the body font is normal.
>
> The same problem when we open a menu option such as Option from the toolbar
> the buttons as in HUGE fonts the rest of the form is normal expxeectp part of
> it is missing.
>
> We have un-installed and re-installed plus tried to upgrade but its the same
> & it is aonly effecting Outlook.
>
> Any ideas anyone?
>
> Tia

Sorry when I was saying headers I was refering to the area at the top of the
e-mail with the To, From & Subject Lines which are all in LARGE FONTS whitls
the rest of the e-mail i.e. the body is in normal font.

Does that make sense?



"Pat Willener" wrote:

> Sorry, I don't understand the problem. How are the e-mail headers
> "HUGE"? How do you view the e-mail headers? In fact, I don't know how to
> view e-mail headers while composing a message.
>
> Jonathan wrote:
> > Hi,
> >
> > I have a user that has all of a sudden start to have large font issues with
> > Outlook, let me explain, when you open an e-mail (or start a new one) all the
> > e-mail headers as HUGE font but the body font is normal.
> >
> > The same problem when we open a menu option such as Option from the toolbar
> > the buttons as in HUGE fonts the rest of the form is normal expxeectp part of
> > it is missing.
> >
> > We have un-installed and re-installed plus tried to upgrade but its the same
> > & it is aonly effecting Outlook.
> >
> > Any ideas anyone?
> >
> > Tia
>

OK, sorry for the misunderstanding.

Does this also occur on the main Outlook panel?

Does the user have any Accessibility options set?

Is this something that started recently? Can you do a System Restore to
the time before it started?

Jonathan wrote:
> Sorry when I was saying headers I was refering to the area at the top of the
> e-mail with the To, From & Subject Lines which are all in LARGE FONTS whitls
> the rest of the e-mail i.e. the body is in normal font.
>
> Does that make sense?
>
>
>
> "Pat Willener" wrote:
>
>> Sorry, I don't understand the problem. How are the e-mail headers
>> "HUGE"? How do you view the e-mail headers? In fact, I don't know how to
>> view e-mail headers while composing a message.
>>
>> Jonathan wrote:
>>> Hi,
>>>
>>> I have a user that has all of a sudden start to have large font issues with
>>> Outlook, let me explain, when you open an e-mail (or start a new one) all the
>>> e-mail headers as HUGE font but the body font is normal.
>>>
>>> The same problem when we open a menu option such as Option from the toolbar
>>> the buttons as in HUGE fonts the rest of the form is normal expxeectp part of
>>> it is missing.
>>>
>>> We have un-installed and re-installed plus tried to upgrade but its the same
>>> & it is aonly effecting Outlook.
>>>
>>> Any ideas anyone?
>>>
>>> Tia