On 10/4/2006 5:24:25 PM, "Kristi" wrote:
>On 9/25/2006 12:41:54 PM, "Kristi" wrote:
>>On 9/21/2006 11:56:41 AM, "Kristi" wrote:
>>>I am licensed for WinDVD5 and WinDVR2.
>>>
>>>I downloaded WinDVD7 Platinum trial. I liked it and bought the retail version
>>>from Staples ($50) assuming it would be the same. NOT. No deinterlacer, and
>>>no purevideo, at the least. And no update available. Took it back to Staples
>>>but they would not take it back as of course I had to open it to find this
>>>out. InterVideo has taken 14 days to reply to my questions in the past, if at
>>>all. Complaints on the web lead me to believe this will be futile.
>>>
>>>Be warned.
>>>
>>>Download version is 7.0 DXVA B27.191
>>>Retail version is 7.0 B27.073
>>>
>>>
>>>Have a nice day.
>>>
>>
>>Resolution:
>>To InterVideo's extreme good credit the problem was resolved:
>>After a bunch of calls to InterVideo I hit on a good techie: Steve Kyung
>>He gave me a serial to activate the downloaded version.
>>When I said this is only good for 10 days (I reinstal my opsys from scratch
>>about 3 times a year), he agreed that if I bought the online version, he
>>would credit my account. Which I did, immediately.
>>Which he, then, did, immediately.
>>
>>InterVideo tech support is at 510-651-0888 4,1,1,1
>>
>>Again, only the online download WinDVD7 Platinum has Nvidia Purevideo and
>>Deinterlacing. Fabulous picture.
>>
>>Thanks Steve at InterVideo!
>>
>>
>>
>
>Oops: Check that. The button to activate WinDVD7 was removed. Tech support
>say to return the software to the seller which according to them they cannot
>take because of Mass copyright laws.
>
>In short, as I first thought, I am screwed.
>
>
>Boo on Intervideo.
>
The director of sales got involved and I believe this to be satisfactorily
resolved.
--
Kristi
-----
ABIT KN8 Ultra(NForce4Ultra), Ath64 3500+, 2x512MB Geil, Leadtek PX6600GT TDH 128mb, Leadtek WinFast TV2000 XP Expert TV card.
Raxco PerfectDisk
XP Pro SP 2++++ and Win2000 SP4+
|
Similar Threads
