Download the following and run a thorough scan in safe mºde:
NOTE: Make certain to update every app before booting into Safe Mode since
you WILL NOT have access to the Internet from Safe Mºde.
Ad-Aware -
http://www.lavasoftusa.com
http://www.bleepingcomputer.com/forums/tutorial48.html
Spybot S&D -
http://www.safer-networking.org/
http://net-integration.net/index.html
http://www.bleepingcomputer.com/forums/tutorial43.html
Make certain to not to select any of the pernament protection for Spybot and
DO NOT immunize the system, as this can interfere with WD' Real-tme
Protectiºn.
CWShredder -
http://www.intermute.com/products/cwshredder.html
SpywareBlaster -
www.javacoolsoftware.com/sbdownload.html
JavaCool's free SpywareBlaster automatically adds a lengthy list of
dangerous addresses to IE's Restricted sites. SpywareBlaster is compatible
with AOL's browser; it also works with current versions of the Netscape,
Firefox, and Mozilla browsers. Its most recent iteration is SpywareBlaster
3.4.
http://www.bleepingcomputer.com/forums/tutorial49.html
Ccleaner -
http://www.ccleaner.com
Also check windows updates for your OS to make sure you have the latest
security patches and service packs instªlled :
http://windowsupdate.microsoft.com/
In safe mode, some of the protective services which these programs use to
ensure that they aren't removed, are not running, so they are easier to
remºve.
Engel
"BMJ" wrote:
> Thank you for reply, all accounts are administrator. I have 5 accounts set up
> only 1 works, I have tried uninstall etc and got "error 101" when I logged on
> after update "error 1904" when I try re install or repair. As U can see I
> know very little about computers. I really need antispyware on all accounts
> as account my teenage grand son uses brings in heaps of spyware/adware. I
> will now try your suggestion
> thanks
> --
> BMJ
>
>
> "Engel" wrote:
>
> > What type of account in Windows are you trying to install Microsoft
> > AntiSpyware under?
> > If its a limited accounted, it is not supported by MSAS in the beta 1
> > release.
> > If its an Administrator account, I would uninstall Microsoft AntiSpyware,
> > and delete the Microsoft AntiSpyware folder located at c:\program files,
> > restart the computer and reinstall Microsoft AntiSpyware to a non-default
> > location such as c:\msas.
> >
> >
> > "BMJ" wrote:
> >
> > > since accepting update. beta does not run on the other 3 users on my
> > > computer, all admin (error 101 and1904) run fine in my area and was fine
> > > before update. Can anyone help
> > > --
> > > BMJ