Hi Pat:
First: Open Internet Explorer, click File and ensure
that Work Offline is not checked.
For no Internet connection, if using XPSP2: at the
command prompt, type: netsh winsock reset <enter> and
reboot. See this MS article for additional info and
other OS versions.
http://support.microsoft.com/kb/892350
Hope this helps,
RobbieA
>-----Original Message-----
>down loaded beta spy ware and ran scan deleted "high
>risk" spy ware only ignored "low risk" spy ware. apon
>deleating High Risk spy ware lost interned connection
>unable to obtain and IP address net drivers corrupted or
>gone.( fire wall stated). ran a system restore to
eariler
>date (4/13) system restore suss. now how do I seek, find
>and remove what caused the occurance. Did received a
>common client error report from microsoft but with out
on
>line connection was unable to send error report
>.
>