I having trouble with a Benq Joybee 110 USB MP3 player. I got it and was
trying out on one PC. I was successfully in getting it to work ONCE, After
using the Safely Remove Hardware, I disconnected it. I then tried to
reconnect it and it now lists out as "Unknown Device". I tried to clear out
the "device" from Device Manager with:

CMD prompt:

set devmgr_show_nonpresent_devices=1
start devmgmt.msc

But it still comes as "Unknown." I can not Roll back the drivers since
Windows XP Pro states "No driver".

I then tried it on a different Windows XP Pro PC and it seems to work
correctly on that one. Without doing a reformat/reinstall, what can I do to
correct this?


--
Y.

Please disregrade my post! I discovered that my USB extension cable is the
cause of my problem. As soon as I place the Joybee cable directly to the
USB port, everything works.


"Yves Leclerc" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>I having trouble with a Benq Joybee 110 USB MP3 player. I got it and was
>trying out on one PC. I was successfully in getting it to work ONCE,
>After using the Safely Remove Hardware, I disconnected it. I then tried to
>reconnect it and it now lists out as "Unknown Device". I tried to clear
>out the "device" from Device Manager with:
>
> CMD prompt:
>
> set devmgr_show_nonpresent_devices=1
> start devmgmt.msc
>
> But it still comes as "Unknown." I can not Roll back the drivers since
> Windows XP Pro states "No driver".
>
> I then tried it on a different Windows XP Pro PC and it seems to work
> correctly on that one. Without doing a reformat/reinstall, what can I do
> to correct this?
>
>
> --
> Y.
>