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em21
Guest
Posts: n/a
 
      20th Nov 2009

Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a few
years ago. I’ve been playing the game for years without any problems until 2
weeks ago when it started to have problems keeping scores. I get an error
message that says “Failed to create high score file”. When I click OK on the
message the game resumes, but all my scores, and those of other players in
the family are gone, and in their place are the fake scores that come
originally with the game. It is like when I fist downloaded it, except that
my name and my highest score and rank still shows at the bottom.

I uninstalled, and reinstalled the game several times from the site where I
bought it. (I have the download page saved). After y play the game and start
building up my scores, all of a sudden it stops and goes to the error
message, while all my new scores disappear again.

Then I uninstalled the game and reinstalled from a CD I had bought before,
and same thing happens

I contacted MSN Games Downloads, the site where I purchased the game. They
sent me a new Key for the game and a new download. I uninstalled the CD I had
downloaded, and installed from the site MSN sent me. Again the same thing
happened

Any idea what can be causing the problem? It seems like something is
interfering with it.

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Updates
up to date.

Sincerily,
--
Edith
 
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New Member
Join Date: Dec 2009
Posts: 1
 
      17th Dec 2009
I have the same problem too but I don't know what's causing it, so here's what you can do. In the folder "PopCap Games\Bejeweled 2 Deluxe\users\", there's a file called hiscores.dat. Each time you achieve a new high score, switch back to Windows and make a copy of that file in a different location. If at any time the game crashes again and loses the high scores, just make a copy of that file back in the users\ folder and you'll have all the high scores except the last one.
 
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Max Power
Guest
Posts: n/a
 
      28th Dec 2009
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.



em21 wrote:

Bejeweled 2
20-Nov-09

Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

Previous Posts In This Thread:

On Friday, November 20, 2009 11:24 AM
em21 wrote:

Bejeweled 2
Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith


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Max Power
Guest
Posts: n/a
 
      28th Dec 2009
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.



em21 wrote:

Bejeweled 2
20-Nov-09

Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

Previous Posts In This Thread:

On Friday, November 20, 2009 11:24 AM
em21 wrote:

Bejeweled 2
Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

On Sunday, December 27, 2009 9:14 PM
Max Power wrote:

Bejeweled 2 unable to save high score
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.


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Max Power
Guest
Posts: n/a
 
      28th Dec 2009
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.



em21 wrote:

Bejeweled 2
20-Nov-09

Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

Previous Posts In This Thread:

On Friday, November 20, 2009 11:24 AM
em21 wrote:

Bejeweled 2
Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

On Sunday, December 27, 2009 9:14 PM
Max Power wrote:

Bejeweled 2 unable to save high score
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Sunday, December 27, 2009 9:16 PM
Max Power wrote:

Bejeweled 2 unable to save high scores
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.


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Валентин Григоров
Guest
Posts: n/a
 
      6th Feb 2010
Bejeweled can download it from sites that do not pay money. Also the game
may have been confused automatically. Just in case you download the game at
Sais where someone is not paid. This can be a problem. And if you have
not much time is friction may also cause confusion in. Well I hope I
helped you.

"em21" <(E-Mail Removed)> написа в съобщение на дискусионна
група:1A05EF92-EEE3-43CA-9C2B-(E-Mail Removed)...
> Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a
> few
> years ago. I’ve been playing the game for years without any problems until
> 2
> weeks ago when it started to have problems keeping scores. I get an error
> message that says “Failed to create high score file”. When I click OK on
> the
> message the game resumes, but all my scores, and those of other players in
> the family are gone, and in their place are the fake scores that come
> originally with the game. It is like when I fist downloaded it, except
> that
> my name and my highest score and rank still shows at the bottom.
>
> I uninstalled, and reinstalled the game several times from the site where
> I
> bought it. (I have the download page saved). After y play the game and
> start
> building up my scores, all of a sudden it stops and goes to the error
> message, while all my new scores disappear again.
>
> Then I uninstalled the game and reinstalled from a CD I had bought before,
> and same thing happens
>
> I contacted MSN Games Downloads, the site where I purchased the game. They
> sent me a new Key for the game and a new download. I uninstalled the CD I
> had
> downloaded, and installed from the site MSN sent me. Again the same thing
> happened
>
> Any idea what can be causing the problem? It seems like something is
> interfering with it.
>
> Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Updates
> up to date.
>
> Sincerily,
> --
> Edith


 
Reply With Quote
 
Jack Bauer
Guest
Posts: n/a
 
      9th Mar 2010
First off, it is CCleaner that removed an important file when you scanned the registry. Here is the line in the scan where you should right-click and add to the exclude list.

Problem: Missing MUI reference
Data: C:\Program Files\PopCap Games\Bejeweled 2 Deluxe\popcapgame1.exe

Registry Key: HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache

HOW TO FIX: I've tried several methods of uninstalling/reinstalling. You can uninstall the program and delete all user data if you want but you don't have to. All you need to do is create a new user and play a classic game or timed game. After you have no more moves or time runs out, it will still not save your score. Play the game again and once that game is over, it should begin saving your scores. Go back to your original user account and begin a new game or finish an existing game. Your high scores should be saved from now on.

Hope this works for you! It seems to have worked for me.





em21 wrote:

Bejeweled 2
20-Nov-09

Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

Previous Posts In This Thread:

On Friday, November 20, 2009 11:24 AM
em21 wrote:

Bejeweled 2
Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

On Sunday, December 27, 2009 9:14 PM
Max Power wrote:

Bejeweled 2 unable to save high score
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Sunday, December 27, 2009 9:16 PM
Max Power wrote:

Bejeweled 2 unable to save high scores
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Sunday, December 27, 2009 9:17 PM
Max Power wrote:

Bejeweled 2 failed to save high score
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Saturday, February 06, 2010 10:37 AM
???????? ???????? wrote:

Bejeweled can download it from sites that do not pay money.
Bejeweled can download it from sites that do not pay money. Also the game
may have been confused automatically. Just in case you download the game at
Sais where someone is not paid. This can be a problem. And if you have
not much time is friction may also cause confusion in. Well I hope I
helped you.

??????????:1A05EF92-EEE3-43CA-9C2B-(E-Mail Removed)...


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Jack Bauer
Guest
Posts: n/a
 
      9th Mar 2010
First off, it is CCleaner that removed an important file when you scanned the registry. Here is the line in the scan where you should right-click and add to the exclude list.

Problem: Missing MUI reference
Data: C:\Program Files\PopCap Games\Bejeweled 2 Deluxe\popcapgame1.exe

Registry Key: HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache

HOW TO FIX: I've tried several methods of uninstalling/reinstalling. You can uninstall the program and delete all user data if you want but you don't have to. All you need to do is create a new user and play a classic game or timed game. After you have no more moves or time runs out, it will still not save your score. Play the game again and once that game is over, it should begin saving your scores. Go back to your original user account and begin a new game or finish an existing game. Your high scores should be saved from now on.

Hope this works for you! It seems to have worked for me.





em21 wrote:

Bejeweled 2
20-Nov-09

Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

Previous Posts In This Thread:

On Friday, November 20, 2009 11:24 AM
em21 wrote:

Bejeweled 2
Hi, I have this Bejeweled 2 Game I purchased from MSN Games Downloads a fe
years ago. I???ve been playing the game for years without any problems until
weeks ago when it started to have problems keeping scores. I get an erro
message that says ???Failed to create high score file???. When I click OK on th
message the game resumes, but all my scores, and those of other players i
the family are gone, and in their place are the fake scores that com
originally with the game. It is like when I fist downloaded it, except tha
my name and my highest score and rank still shows at the bottom

I uninstalled, and reinstalled the game several times from the site where
bought it. (I have the download page saved). After y play the game and star
building up my scores, all of a sudden it stops and goes to the erro
message, while all my new scores disappear again

Then I uninstalled the game and reinstalled from a CD I had bought before
and same thing happen

I contacted MSN Games Downloads, the site where I purchased the game. The
sent me a new Key for the game and a new download. I uninstalled the CD I ha
downloaded, and installed from the site MSN sent me. Again the same thin
happene

Any idea what can be causing the problem? It seems like something i
interfering with it

Windows XP/SP3, AVG Free 9.0, CCleaner 2.22,968, I keep my Windows Update
up to date

Sincerily
-
Edith

On Sunday, December 27, 2009 9:14 PM
Max Power wrote:

Bejeweled 2 unable to save high score
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Sunday, December 27, 2009 9:16 PM
Max Power wrote:

Bejeweled 2 unable to save high scores
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Sunday, December 27, 2009 9:17 PM
Max Power wrote:

Bejeweled 2 failed to save high score
I'm glad you mentioned you use CCleaner. CCleaner deleted a file that is needed by Bejeweled to save scores. I have the same problem and noticed after I installed and ran CCleaner (including the registry cleaner), Bejeweled no longer saves my score. I get the same error message as you do. Unfortunately, you will have to reinstall Bejeweled.

On Saturday, February 06, 2010 10:37 AM
???????? ???????? wrote:

Bejeweled can download it from sites that do not pay money.
Bejeweled can download it from sites that do not pay money. Also the game
may have been confused automatically. Just in case you download the game at
Sais where someone is not paid. This can be a problem. And if you have
not much time is friction may also cause confusion in. Well I hope I
helped you.

??????????:1A05EF92-EEE3-43CA-9C2B-(E-Mail Removed)...

On Tuesday, March 09, 2010 12:21 AM
Jack Bauer wrote:

How to fix the bejeweled 2 high score bug
First off, it is CCleaner that removed an important file when you scanned the registry. Here is the line in the scan where you should right-click and add to the exclude list.

Problem: Missing MUI reference
Data: C:\Program Files\PopCap Games\Bejeweled 2 Deluxe\popcapgame1.exe

Registry Key: HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache

HOW TO FIX: I've tried several methods of uninstalling/reinstalling. You can uninstall the program and delete all user data if you want but you don't have to. All you need to do is create a new user and play a classic game or timed game. After you have no more moves or time runs out, it will still not save your score. Play the game again and once that game is over, it should begin saving your scores. Go back to your original user account and begin a new game or finish an existing game. Your high scores should be saved from now on.

Hope this works for you! It seems to have worked for me.


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Coyoteon19
Guest
Posts: n/a
 
      9th Mar 2010
First off, it is CCleaner that removed an important file when you scanned the
registry. Here is the line in the scan where you should right-click and add
to the exclude list.

Problem: Missing MUI reference
Data: C:\Program Files\PopCap Games\Bejeweled 2 Deluxe\popcapgame1.exe

Registry Key: HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache

HOW TO FIX: I've tried several methods of uninstalling/reinstalling. You
can uninstall the program and delete all user data if you want but you don't
have to. All you need to do is create a new user and play a classic game or
timed game. After you have no more moves or time runs out, it will still not
save your score. Play the game again and once that game is over, it should
begin saving your scores. Go back to your original user account and begin a
new game or finish an existing game. Your high scores should be saved from
now on.

Hope this works for you! It seems to have worked for me.


 
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