Business Contact Manager version 2 installed fine on my computer. But when I
tried to install it on my husband's computer, it was unsuccessful. I have
uninstalled the SQL Desktop Server (although the icon remains in the lower
right hand tray.) I have uninstalled and reinstalled Business Contact
Manager from my disk and also downloaded version 2 again. The error message
when I try to open the contacts is "object reference not set to an instance
of an object." What do I do now? (I am only moderately technically oriented.

If you are currently running BCM V2 an uninstall and reinstall of the same
shoudl take care of the issue

--
With Regards

Raul Thomas
"Julie" <(E-Mail Removed)> wrote in message
news:A018ABB1-E0A2-493F-A3B4-(E-Mail Removed)...
> Business Contact Manager version 2 installed fine on my computer. But
> when I
> tried to install it on my husband's computer, it was unsuccessful. I have
> uninstalled the SQL Desktop Server (although the icon remains in the lower
> right hand tray.) I have uninstalled and reinstalled Business Contact
> Manager from my disk and also downloaded version 2 again. The error
> message
> when I try to open the contacts is "object reference not set to an
> instance
> of an object." What do I do now? (I am only moderately technically
> oriented.

I have not been running V2, we were running V1. Now I cannot even get V1 to
install properly. I get the same error message: Object reference not set to
an instance of an object.

I have unintalled V1, V2 and the SQL Desktop server three times now and
cannot even get just BCM V1 to install from the disk.

"Raul" wrote:

> If you are currently running BCM V2 an uninstall and reinstall of the same
> shoudl take care of the issue
>
> --
> With Regards
>
> Raul Thomas
> "Julie" <(E-Mail Removed)> wrote in message
> news:A018ABB1-E0A2-493F-A3B4-(E-Mail Removed)...
> > Business Contact Manager version 2 installed fine on my computer. But
> > when I
> > tried to install it on my husband's computer, it was unsuccessful. I have
> > uninstalled the SQL Desktop Server (although the icon remains in the lower
> > right hand tray.) I have uninstalled and reinstalled Business Contact
> > Manager from my disk and also downloaded version 2 again. The error
> > message
> > when I try to open the contacts is "object reference not set to an
> > instance
> > of an object." What do I do now? (I am only moderately technically
> > oriented.
>
>
>

Do you get any error messsage when you install BCM V1?

"Julie" <(E-Mail Removed)> wrote in message
news:295CF897-3479-4155-A347-(E-Mail Removed)...
>I have not been running V2, we were running V1. Now I cannot even get V1
>to
> install properly. I get the same error message: Object reference not set
> to
> an instance of an object.
>
> I have unintalled V1, V2 and the SQL Desktop server three times now and
> cannot even get just BCM V1 to install from the disk.
>
> "Raul" wrote:
>
>> If you are currently running BCM V2 an uninstall and reinstall of the
>> same
>> shoudl take care of the issue
>>
>> --
>> With Regards
>>
>> Raul Thomas
>> "Julie" <(E-Mail Removed)> wrote in message
>> news:A018ABB1-E0A2-493F-A3B4-(E-Mail Removed)...
>> > Business Contact Manager version 2 installed fine on my computer. But
>> > when I
>> > tried to install it on my husband's computer, it was unsuccessful. I
>> > have
>> > uninstalled the SQL Desktop Server (although the icon remains in the
>> > lower
>> > right hand tray.) I have uninstalled and reinstalled Business Contact
>> > Manager from my disk and also downloaded version 2 again. The error
>> > message
>> > when I try to open the contacts is "object reference not set to an
>> > instance
>> > of an object." What do I do now? (I am only moderately technically
>> > oriented.
>>
>>
>>

I did get the same error message. Subsequently I have paid a MS tech to
reinstall Office and BCM v 2. Everything is working now. Thanks.

"Raul" wrote:

> Do you get any error messsage when you install BCM V1?
>
> "Julie" <(E-Mail Removed)> wrote in message
> news:295CF897-3479-4155-A347-(E-Mail Removed)...
> >I have not been running V2, we were running V1. Now I cannot even get V1
> >to
> > install properly. I get the same error message: Object reference not set
> > to
> > an instance of an object.
> >
> > I have unintalled V1, V2 and the SQL Desktop server three times now and
> > cannot even get just BCM V1 to install from the disk.
> >
> > "Raul" wrote:
> >
> >> If you are currently running BCM V2 an uninstall and reinstall of the
> >> same
> >> shoudl take care of the issue
> >>
> >> --
> >> With Regards
> >>
> >> Raul Thomas
> >> "Julie" <(E-Mail Removed)> wrote in message
> >> news:A018ABB1-E0A2-493F-A3B4-(E-Mail Removed)...
> >> > Business Contact Manager version 2 installed fine on my computer. But
> >> > when I
> >> > tried to install it on my husband's computer, it was unsuccessful. I
> >> > have
> >> > uninstalled the SQL Desktop Server (although the icon remains in the
> >> > lower
> >> > right hand tray.) I have uninstalled and reinstalled Business Contact
> >> > Manager from my disk and also downloaded version 2 again. The error
> >> > message
> >> > when I try to open the contacts is "object reference not set to an
> >> > instance
> >> > of an object." What do I do now? (I am only moderately technically
> >> > oriented.
> >>
> >>
> >>
>
>
>

Julie,

The error you were getting (object reference not set to an instance
of an object.) is EXACTLY what I am getting...plus Outlook won't work
properly thereafter. I have to un-install the whole mess and re-install just
Outlook to get anything back.

Do you know what the Tech did to get it installed? Or do you think I should
just contact MS tech too?

Thanks,

Jack

"Julie" wrote:

> I did get the same error message. Subsequently I have paid a MS tech to
> reinstall Office and BCM v 2. Everything is working now. Thanks.
>
> "Raul" wrote:
>
> > Do you get any error messsage when you install BCM V1?
> >
> > "Julie" <(E-Mail Removed)> wrote in message
> > news:295CF897-3479-4155-A347-(E-Mail Removed)...
> > >I have not been running V2, we were running V1. Now I cannot even get V1
> > >to
> > > install properly. I get the same error message: Object reference not set
> > > to
> > > an instance of an object.
> > >
> > > I have unintalled V1, V2 and the SQL Desktop server three times now and
> > > cannot even get just BCM V1 to install from the disk.
> > >
> > > "Raul" wrote:
> > >
> > >> If you are currently running BCM V2 an uninstall and reinstall of the
> > >> same
> > >> shoudl take care of the issue
> > >>
> > >> --
> > >> With Regards
> > >>
> > >> Raul Thomas
> > >> "Julie" <(E-Mail Removed)> wrote in message
> > >> news:A018ABB1-E0A2-493F-A3B4-(E-Mail Removed)...
> > >> > Business Contact Manager version 2 installed fine on my computer. But
> > >> > when I
> > >> > tried to install it on my husband's computer, it was unsuccessful. I
> > >> > have
> > >> > uninstalled the SQL Desktop Server (although the icon remains in the
> > >> > lower
> > >> > right hand tray.) I have uninstalled and reinstalled Business Contact
> > >> > Manager from my disk and also downloaded version 2 again. The error
> > >> > message
> > >> > when I try to open the contacts is "object reference not set to an
> > >> > instance
> > >> > of an object." What do I do now? (I am only moderately technically
> > >> > oriented.
> > >>
> > >>
> > >>
> >
> >
> >

The technician uninstalled Microsoft Office and Microsoft .NET Framework 1.1.
Then he installed Microsoft .NET Framework 1.1 Hotfix and Microsoft Office.
Finally, he installed BCM v2. It cost $35 and I was on the phone for 2 1/2
hours. You could probably do it yourself.

"Jack" wrote:

> Julie,
>
> The error you were getting (object reference not set to an instance
> of an object.) is EXACTLY what I am getting...plus Outlook won't work
> properly thereafter. I have to un-install the whole mess and re-install just
> Outlook to get anything back.
>
> Do you know what the Tech did to get it installed? Or do you think I should
> just contact MS tech too?
>
> Thanks,
>
> Jack
>
> "Julie" wrote:
>
> > I did get the same error message. Subsequently I have paid a MS tech to
> > reinstall Office and BCM v 2. Everything is working now. Thanks.
> >
> > "Raul" wrote:
> >
> > > Do you get any error messsage when you install BCM V1?
> > >
> > > "Julie" <(E-Mail Removed)> wrote in message
> > > news:295CF897-3479-4155-A347-(E-Mail Removed)...
> > > >I have not been running V2, we were running V1. Now I cannot even get V1
> > > >to
> > > > install properly. I get the same error message: Object reference not set
> > > > to
> > > > an instance of an object.
> > > >
> > > > I have unintalled V1, V2 and the SQL Desktop server three times now and
> > > > cannot even get just BCM V1 to install from the disk.
> > > >
> > > > "Raul" wrote:
> > > >
> > > >> If you are currently running BCM V2 an uninstall and reinstall of the
> > > >> same
> > > >> shoudl take care of the issue
> > > >>
> > > >> --
> > > >> With Regards
> > > >>
> > > >> Raul Thomas
> > > >> "Julie" <(E-Mail Removed)> wrote in message
> > > >> news:A018ABB1-E0A2-493F-A3B4-(E-Mail Removed)...
> > > >> > Business Contact Manager version 2 installed fine on my computer. But
> > > >> > when I
> > > >> > tried to install it on my husband's computer, it was unsuccessful. I
> > > >> > have
> > > >> > uninstalled the SQL Desktop Server (although the icon remains in the
> > > >> > lower
> > > >> > right hand tray.) I have uninstalled and reinstalled Business Contact
> > > >> > Manager from my disk and also downloaded version 2 again. The error
> > > >> > message
> > > >> > when I try to open the contacts is "object reference not set to an
> > > >> > instance
> > > >> > of an object." What do I do now? (I am only moderately technically
> > > >> > oriented.
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >