On Oct 15, 1:05 pm, Scotts <Sco...@discussions.microsoft.com> wrote:
> Thank you for the suggestion, however, the About BCM does not show up as a
> menu item under the Help menu.
>
> I am so confused. I went as far as even copying my pst to my other pc and
> BCM works fine. I have ACT! 10 installed...are there any known compatibility
> issues between the two?
>
> Last resort would be to uninstall and reinstall Office. If I do, how can I
> be assured that there's no lingering files or reg enteries left behind during
> the uninstall process, or will an uninstall be good enough?
>
> -----------------
> Scott
>
>
>
> "Luther" wrote:
> > On Oct 14, 1:27 pm, Scotts <Sco...@discussions.microsoft.com> wrote:
> > > New pst and email accounts, same result.
>
> > > Upon changing back to my original pst, BCM appeared in the Mail Folders,
> > > however, when I click on it, BCM appears to start, but the following error
> > > appears:
>
> > > BCM for Outlook could not complete your last action or actions
>
> > > -----------------
> > > Scott
>
> > > "Luther" wrote:
> > > > On Oct 13, 4:13 pm, Scotts <Sco...@discussions.microsoft.com> wrote:
> > > > > I have installed BCM on my system successfully (w/o errors) and it does not
> > > > > appear in Outlook. FYI, I have installed this on my other pc with exactly
> > > > > the same Outlook version, setup, etc. and it works fine.
>
> > > > > I have followed all recommendations herein...BCM is not disabled, registery
> > > > > key set at 3, set Outlook to open as Admin, I installed BCM as Admin,
> > > > > etc...no luck.
>
> > > > > I should note that this is a Vista system, whereas the other pc with BCM
> > > > > working fine is an XP system. Is there something with Vista permissions that
> > > > > is not allowing BCM to appear?
>
> > > > > -----------------
> > > > > Scott
>
> > > > In normal circumstances, BCM should behave the same on Vista and Xp.
>
> > > > Try creating a new mail profile and opening Outlook with that profile.
> > > > If the BCM first use wizard shows, then there's something in your
> > > > original profile that's tells it not to run BCM.- Hide quoted text -
>
> > > - Show quoted text -
>
> > Unfortunately the "could not complete your last action" is BCM's
> > generic error message, when BCM didn't have anything more specific to
> > tell the user.
>
> > You could try turning on BCM logging (from the About dialog box),
> > reproduce the error, and see if the log file has anything more
> > specific.- Hide quoted text -
>
> - Show quoted text -
BCM files will be installed under Program File\Microsoft Small Business
\Business Contact Manager, and in the Registry under Software\Microsoft
\Business Solutions eCRM\. Typically, after uninstalling, both should
be empty.
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