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BCM will not open unless I'm the Administrator

 
 
=?Utf-8?B?d2FkZTA0?=
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      18th Oct 2006
When my account is a member of Power Users, BCM gives me the error "The set
of folders could not be opened. The server is not available......"

When I assign the account as an Administrator troubleshoot, everything works
just fine.

The account has always been part of BCMUsers, but BCMUsers doesn't seem to
work. I removed the users, rebooted, re-assigned them several times, but
nothing helped.

I also created a new account to see if the error was a bug in my account and
assigned the new account to BCMUsers and Power Users and still could not get
access.

I saw a post by Leonid who replied to someone who seemed to have similar
problems, and tried to activate any SQL files in services.msc. I found one
that was set to manual start and changed it to Automatic. I then logged off
and tried again. That didn't work either.

Finally, just for the sake of trying something different, I uninstalled
Outlook and re-installed it. You guessed it....no help.

Anyone have any ideas? Thanks
 
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Leonid S. Knyshov
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      18th Oct 2006
"wade04" <(E-Mail Removed)> wrote in message
news:4863F4AC-1D26-40C5-BABD-(E-Mail Removed)...
> When my account is a member of Power Users, BCM gives me the error "The
> set
> of folders could not be opened. The server is not available......"
>
> When I assign the account as an Administrator troubleshoot, everything
> works
> just fine.
>


We probably need to track down where the security errors are occuring. You
can download the tools from www.sysinternals.com called regmon and filemon
to do that. Use that "send a smile" tool I link to in my signature to send
feedback directly to Microsoft.

I'll test this.

Which version of BCM are you using?
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy


 
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Luther
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      18th Oct 2006
Ignore the PowerUsers and BcmUsers groups stuff. I think BcmUsers is a
leftover from BCM v1. BCM's sharing model only considers whether a user
created a database, and is thus the owner, and whether any other user
has been made shared user.

Some groups may have permissions to do certain things (e.g.
Administrators and PowerUsers), but conceptually the Bcm model ignores
that. The exception to that model is when a machine must be
reconfigured; e.g. to open a port in the firewall or to add a new NT
user.

My first question would be whether your login has permission to use the
database.

Login as another user who has administrator privileges. Use Outlook/BCM
and attach to the database in question. Run the sharing wizard. Does
your login show up checked in the users pane? If not, then you don't
have permission to use the database. Check it to add yourself as a
shared user to that database.

If you have sql tools, you can check the permissions on the database
without using Outlook/BCM.

wade04 wrote:
> When my account is a member of Power Users, BCM gives me the error "The set
> of folders could not be opened. The server is not available......"
>
> When I assign the account as an Administrator troubleshoot, everything works
> just fine.
>
> The account has always been part of BCMUsers, but BCMUsers doesn't seem to
> work. I removed the users, rebooted, re-assigned them several times, but
> nothing helped.
>
> I also created a new account to see if the error was a bug in my account and
> assigned the new account to BCMUsers and Power Users and still could not get
> access.
>
> I saw a post by Leonid who replied to someone who seemed to have similar
> problems, and tried to activate any SQL files in services.msc. I found one
> that was set to manual start and changed it to Automatic. I then logged off
> and tried again. That didn't work either.
>
> Finally, just for the sake of trying something different, I uninstalled
> Outlook and re-installed it. You guessed it....no help.
>
> Anyone have any ideas? Thanks


 
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=?Utf-8?B?d2FkZTA0?=
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Posts: n/a
 
      19th Oct 2006
Well, it looks like I got it working. I loaded BCM from the original CD and
tried to get it working. Once I downloaded the updated version, it seems to
be working fine.

Since I'm only using this on one computer, am I required to have the SQL
Server Service Manager running all the time? I installed BCM so I can learn
how to use it, and will only use it on this machine right now.

Thanks for your help.

"Leonid S. Knyshov" wrote:

> "wade04" <(E-Mail Removed)> wrote in message
> news:4863F4AC-1D26-40C5-BABD-(E-Mail Removed)...
> > When my account is a member of Power Users, BCM gives me the error "The
> > set
> > of folders could not be opened. The server is not available......"
> >
> > When I assign the account as an Administrator troubleshoot, everything
> > works
> > just fine.
> >

>
> We probably need to track down where the security errors are occuring. You
> can download the tools from www.sysinternals.com called regmon and filemon
> to do that. Use that "send a smile" tool I link to in my signature to send
> feedback directly to Microsoft.
>
> I'll test this.
>
> Which version of BCM are you using?
> --
> Leonid S. Knyshov, CEO
> Crashproof Solutions, LLC - http://www.crashproofsolutions.com
> MCP Exchange 2003/Small Business Server 2003
> Microsoft Small Business Specialist Partner
> See the tips and tricks section on my website for video tutorials on BCM
> Send a smile to Microsoft (Office 2007 Beta feedback tool)!
> http://tinyurl.com/m4omy
>
>
>

 
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Leonid S. Knyshov
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Posts: n/a
 
      19th Oct 2006
"wade04" <(E-Mail Removed)> wrote in message
news:ED5616EF-CEEA-470D-B02B-(E-Mail Removed)...
> Well, it looks like I got it working. I loaded BCM from the original CD
> and
> tried to get it working. Once I downloaded the updated version, it seems
> to
> be working fine.
>
> Since I'm only using this on one computer, am I required to have the SQL
> Server Service Manager running all the time? I installed BCM so I can
> learn
> how to use it, and will only use it on this machine right now.
>


I happy to see that it's working for you.

BCM is an SQL application. You are required to run the SQL service, but the
SQL manager can be exited.

I would ignore it, if I were you.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy


 
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