BCM- means contacting your business contacts. Why can't I send a letter/fax,
and have it show up in the history file? I ant to use BCM bring up a word
templete, have BCM populate the templete, add my coments, print the letter or
fax it, save it as all correspondence should be able to do. Then there are
times I need to recall that letter make changes and reprint and mail again.
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